Virtuoso Staffing Solutions logo

Senior Engagement Manager || Banking Loan Administration/Service

15 - 22 years

20 - 27 Lacs

chennai

Posted:18 hours ago| Platform: Naukri logo

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Skills Required

loan service f&a commercial loans loan administration kyc banking operations financial products commercial loan portfolios retail loans fraud financial operations know your customer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position:

Key Responsibilities:

  • Manage direct client relationships and stakeholder communications.
  • Lead and develop teams (team handling experience required).
  • Oversee Commercial Loans, Retail Loans, Loan Administration, Payments, Covenant Administration, KYC, and Fraud Operations.
  • Act as point of escalation for operational and client-related issues.
  • Drive process improvements, operational efficiency, and adherence to SLAs.
  • Collaborate with internal and external auditors to ensure compliance.
  • Recruit, mentor, and manage direct reports; plan for succession and skill development.
  • Monitor industry and regulatory changes and proactively address operational risks.
  • Promote a client-centric culture and ensure timely resolution of operational issues.

Eligibility & Skills:

  • Senior Manager level with 15+ years of experience in banking/financial services operations.
  • Strong knowledge of Loan Services, F&A, KYC, and operational support functions.
  • Proven leadership experience managing large teams and driving change initiatives.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Bachelors degree in Commerce required; MBA (Finance) strongly preferred.

If interested pls shared cv on amandeep@virtuosorecruitment.com, amreen@virtuosorecruitment.com

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