Food and Beverage Attendant

Position: F&B Guest Service Associate
Department: Food & Beverage
Location: [Insert Location]
Reporting To: F&B Supervisor / Restaurant Manager

Role Overview:

The F&B Guest Service Associate is responsible for delivering exceptional guest service across all food & beverage outlets. The role involves ensuring smooth restaurant operations, maintaining hygiene standards, and creating a positive dining experience for guests.

Key Responsibilities:Guest Service

• Greet guests warmly and escort them to their tables.
• Present menus and assist guests with food and beverage selections.
• Ensure prompt and efficient service of food and beverages.
• Address guest queries, concerns, or special requests professionally.
• Maintain high service standards to enhance guest satisfaction.

Operational Responsibilities

• Prepare tables by setting up linens, cutlery, and glassware.
• Take accurate orders and communicate them clearly to the kitchen/bar.
• Serve food & beverages in accordance with service standards.
• Clear and reset tables efficiently after each service round.
• Support buffet setup and replenishment when required.

Hygiene & Safety

• Follow all hygiene and sanitation guidelines as per hotel standards.
• Maintain cleanliness of the service area, restaurant, and equipment.
• Ensure adherence to food safety and HACCP practices.

Teamwork & Coordination

• Coordinate with kitchen, bar, and other service associates for smooth operations.
• Assist in inventory management, restocking supplies, and daily outlet checklists.
• Participate in team briefings and training programs.

Cashiering (If Applicable)

• Handle billing, cash transactions, and POS entries accurately.
• Ensure correct billing and maintain cash handling protocols.

Key Skills & Competencies

• Excellent communication and interpersonal skills
• Strong customer-service orientation
• Ability to multitask and remain calm under pressure
• Basic knowledge of food and beverage service
• Professional grooming and positive attitude

Qualifications & Experience

• Minimum 10+2 or Diploma in Hospitality/Hotel Management
• 0–2 years of experience in F&B service (freshers can apply)
• Prior experience in hotels, restaurants, or hospitality setups preferred

Job Types: Full-time, Permanent

Pay: ₹10,339.17 - ₹20,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person