Job Description: Tele Sales Executive – SkyJumper Trampoline ParksWe are seeking a driven and energetic Tele Sales Executive to join our team at SkyJumper, India’s leading chain of indoor trampoline parks. This role is focused on converting inbound and outbound inquiries into confirmed bookings for tickets, birthday parties, kitty parties, and corporate/school events. Key Responsibilities• Proactively sell SkyJumper entry tickets, birthday and kitty party packages, school outings, and corporate bookings over the phone. • Respond to inquiries about attractions, pricing, packages, safety rules, and park facilities. • Understand the customer’s requirements and recommend the most suitable ticket or party package options. • Book tickets or event packages, collect payments, and issue booking confirmations. • Resolve customer issues with empathy and efficiency to ensure satisfaction and retention. • Consistently achieve or exceed sales quotas for individual and team goals. • Maintain accurate records of leads, bookings, and follow-ups using CRM tools. Essential Skills & ExperienceMandatory – 2-4 years in tele sales, preferably in amusement parks, hospitality, or entertainment. Excellent verbal skills with a persuasive, friendly, and confident phone manner. Ability to solve real-time problems and provide delightful customer experiences. Comfortable using computers, CRMs, and online payment/booking systems. Work ConditionsShift Timing: 12 PM to 9 PM Working Days: 6 Days a Week (Rotational Weekly Off) Location: Gurgaon (near to metro station) Open to working across weekends and holidays. Be the voice of fun, fitness, and unforgettable experiences – join SkyJumper’s growth journey today!

Job Title: Customer Relationship Manager – Indoor Amusement Centre Location: CREATICITY MALL, Shastrinagar, Yerawada, Pune, Maharashtra 411006 Position Type: Full-Time About Us: SkyJumper Sports and Amusements Pvt Ltd is the fastest growing Indoor Amusement Centre chain that brings fun, excitement, and memorable experiences to families and friends. We pride ourselves on delivering high-quality service under the brand name “SkyJumper Trampoline Park” and “SkyJumper GoBananas” across 19 locations within 14 cities, with attractions that include Trampoline Park, Soft Play, Bowling, Laser Tag, and more. As we expand, we are looking for a dynamic and customer-focused Customer Relationship Manager to drive guest engagement and sales at our Bengaluru location. Job Overview: The Customer Relationship Manager (CRM) will be the face of the brand for our guests and corporate clients. This role involves driving center-level sales through tie-ups with schools, corporates, and party planners, managing guest experiences, handling feedback and escalations, and ensuring continued guest engagement through loyalty and post-visit programs. The CRM will play a critical role in building long-term relationships and driving repeat footfall. Key Responsibilities: Sales & Partnerships: Initiate and manage tie-ups with schools, corporates, and other institutions to drive bulk bookings and partnerships. Customer Interaction: Be the first point of contact for walk-ins, party clients, and event planners. Handle queries, upsell packages, and ensure a smooth customer journey. Feedback & Escalations: Proactively collect customer feedback, resolve complaints, and ensure high satisfaction scores. Event Management: Coordinate and execute birthday parties, group bookings, and customized events. Loyalty & Retention: Implement and manage customer loyalty programs and post-visit engagement campaigns. Reporting: Maintain and present MIS reports on customer data, bookings, satisfaction metrics, and sales performance. Collaboration: Work closely with the Centre Manager and other teams (operations, marketing, floor staff) to deliver exceptional guest experiences. Qualifications: Bachelor’s degree in Business, Hospitality, or a related field. Minimum 2 years of experience in a customer-facing role, with at least 1 year in hospitality sales. Strong interpersonal and communication skills (English and Hindi). Working knowledge of CRM systems, Excel, and MIS tools. A proactive and problem-solving attitude with high ownership. Flexibility to work weekends, holidays, and during special events. What We Offer: Competitive salary Performance-based incentives Growth and career advancement opportunities A vibrant and collaborative work environment Employee discounts on all attractions and activities Join Our Team! At SkyJumper Sports and Amusements Pvt Ltd, we’re committed to delivering a world-class entertainment experience. If you’re passionate about creating memorable moments and enjoy interacting with guests, we’d love to hear from you! Website :https://skyjumpertrampolinepark.com/#

Job Title: Front Office Executive – Indoor Amusement Centre Location: Skyjumper Trempoline Park, M3M Broadway, |, Sector 71, Gurugram, Haryana 122004 Position Type: Full-Time About Us: SkyJumper Sports and Amusements Pvt Ltd is India’s fastest-growing Indoor Amusement Center chain, operating under the brands “SkyJumper Trampoline Park” and “SkyJumper GoBananas” across 18 locations in 20+ cities. We provide families and friends with unforgettable experiences through attractions like Trampoline Parks, Soft Play Zones, Bowling, Laser Tag, and more. Job Overview: As the Front Office Executive, you’ll be the first point of contact for our guests—responsible for delivering a warm welcome, managing bookings, handling guest queries, and ensuring a seamless entry and exit experience. This role is essential for maintaining the highest levels of guest satisfaction and professionalism. Key Responsibilities: Guest Welcome & Assistance: Greet guests with a friendly attitude, guide them through entry processes, and answer any inquiries regarding services, pricing, and policies. Ticketing & POS Operations: Handle cash, card, and digital transactions accurately through the Point of Sale system. Booking Management: Coordinate online and walk-in bookings, group reservations, and birthday/event schedules. Guest Issue Resolution: Address and escalate customer concerns promptly to ensure satisfaction and retention. Communication Coordination: Answer phone calls, manage emails, and relay information effectively within departments. Upselling Services: Promote packages, merchandise, and add-on experiences to maximize guest value and revenue. Clean & Organized Reception: Maintain a neat, visually appealing front desk area in line with brand standards. Compliance & Safety Awareness: Ensure front-desk operations follow safety and company protocols. Qualifications: Graduate (Bachelor’s degree preferred but not mandatory). 1-3 years of front desk, customer service, or hospitality experience (experience in amusement centres or hotels is a plus). Strong communication skills in English and Hindi. Tech-savvy with experience in POS software and MS Office. Warm, approachable, and service-oriented personality. Ability to multitask and stay composed under pressure. Flexible to work on weekends, holidays, and rotational shifts. What We Offer: Competitive salary and incentives. Fast-paced, vibrant work environment. Career growth and internal promotion opportunities. Employee discounts on attractions and merchandise.