Food and Beverage Attendant

Job Summary

The Barista is responsible for preparing and serving a variety of hot and cold beverages, such as coffee, tea, and specialty drinks. The role requires providing excellent customer service, maintaining cleanliness, and ensuring a welcoming café environment.

Key Responsibilities

· Greet customers warmly and take beverage/food orders accurately.

· Prepare and serve coffee, espresso, and other specialty beverages according to recipes and standards.

· Operate coffee machines, grinders, blenders, and POS systems efficiently.

· Ensure consistency in taste, presentation, and quality of all drinks served.

· Maintain cleanliness and hygiene in the café area, including tables, counters, and equipment.

· Refill stock items such as milk, syrups, coffee beans, and packaging materials as needed.

· Handle customer feedback or complaints professionally and escalate when necessary.

· Follow safety, sanitation, and hygiene procedures as per company and FSSAI standards.

· Support team members in daily opening and closing activities.

· Promote menu items, special offers, and loyalty programs to increase sales.

Skills and Qualifications

· Proven experience as a Barista or in a customer-facing role (preferred).

· Basic knowledge of coffee brewing techniques and café operations.

· Strong communication and interpersonal skills.

· Ability to multitask and work in a fast-paced environment.

· Excellent attention to detail and hygiene.

· Flexibility to work shifts, weekends, and holidays.

· Educational Qualification: 10th/12th pass or Diploma/Degree in Hotel Management or F&B Service (preferred).

Key Attributes

· Passion for coffee and customer service.

· Friendly and professional attitude.

· Team-oriented with a positive mindset.

· Punctual, reliable, and well-groomed.

Work Schedule

• 9-hour shift (rotational as per store schedule)
• Weekly off as per company policy

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹27,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Work Location: In person