Posted:1 day ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

Floor Manager Manage daily operations for various departments, including security, housekeeping, technical services, Emergency Response Team (ERT), Fire and Life Safety (FLS), and parking operations. Benchmark key performance indicators, such as RSI (Retail Service Index) and CSI (Customer Satisfaction Index). Conduct monthly audits of Food & Beverage (F&B) outlets to ensure compliance with standards. Perform monthly visual merchandising (VM) audits for retail outlets. Provide excellent customer service by addressing queries, and resolving issues efficiently. Oversee daily operations, and effectively manage emergency situations as they arise

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