Job Title: Cashier Department: Finance & Accounts Reporting To: DGM- Billing Job Objective: To receive payment by cash, check, credit cards, vouchers, or automatic debits & accurate, timely deposit of cash. Job Responsibilities: Receives payment by cash, check, credit cards, vouchers, or automatic debits. Issues receipts, refunds, credits, or change due to customers. Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Maintain clean and orderly checkout areas. Establish or identify prices of services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Issues trading stamps, and redeem food stamps and coupons. Resolves patients/ attendants complaints. Answers patients/ attendants' questions, and provide information on procedures or policies. Does Cash checks for patients/ attendants. Calculates total payments received during a time period, and reconcile this with total procedures/ activities. Computes and records totals of transactions. Keeps periodic balance sheets of amounts and numbers of transactions. Sorts, counts, and wraps currency and coins. Process merchandise returns and exchanges. Pays company bills by cash, vouchers, or checks. Requests information or assistance using HIS/ Phone systems. Compiles and maintain non-monetary reports and records. Any other duties assigned by the reporting manager. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Job Description Job Title: Medical Social Worker Department: Medical Administration Reporting To: Medical Director Job Objective: To provide medical consoling services to patients & attendants Job Responsibilities: · Collects the following information from the ICUs and OT desk, and disseminating the same to attendants: v Patient shifting to OT for operation (from any ward/ICU) v Patient shifting from OT to ICU v Patient shifting from ICU to Floor · Briefs and counsels the attendants regarding patient’s condition. · Answers their queries of patients & attendants, if any at Information desk and in ICU during visiting hours. · Liaisons with the treating team regarding financial issues of the patient’s family. · Maintains records of attendant’s complaints and suggestions. · Informs the Floor Managers/ Senior Consultant- Medical Affairs regarding any major issues/queries/complaints. · Any other duties assigned by the reporting manager Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Job Summary: We are looking for a professional and organized Doctor’s Coordinator to serve as a liaison between doctors, patients, administrative staff, and departments. The ideal candidate will be responsible for coordinating doctor schedules, managing patient appointments, handling communication, and ensuring smooth functioning of daily operations. Key Responsibilities: Coordinate and manage daily schedules of doctors, including appointments, rounds, surgeries, and meetings. Communicate effectively with patients regarding appointments, follow-ups, and rescheduling as needed. Serve as a point of contact between doctors and internal departments (nursing, billing, pharmacy, etc.). Maintain and update medical records and patient information in coordination with the medical records team. Ensure all patient cases and related documentation are ready prior to consultations or procedures. Manage time-sensitive communications and escalate urgent matters to appropriate personnel. Support doctors with administrative tasks such as report generation, data entry, and correspondence. Ensure compliance with hospital policies and standards regarding patient confidentiality and data security. Monitor and assist with any patient concerns or complaints and provide timely resolutions or escalations. Requirements Minimum 1-3 years of experience in a hospital, clinic, or healthcare setting preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and hospital management software. Knowledge of medical terminology is an advantage. Ability to work under pressure in a fast-paced environment. Professional and empathetic demeanor. Benefits: Competitive salary Health insurance Opportunities for professional development To Apply: Please send your updated resume to [Insert Email] with the subject line "Application for Doctor’s Coordinator – [Your Name] Job Types: Full-time, Permanent Pay: ₹21,026.41 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Job Description Job Title: Medical Social Worker Department: Medical Administration Reporting To: Medical Director Job Objective: To provide medical consoling services to patients & attendants Job Responsibilities: · Collects the following information from the ICUs and OT desk, and disseminating the same to attendants: v Patient shifting to OT for operation (from any ward/ICU) v Patient shifting from OT to ICU v Patient shifting from ICU to Floor · Briefs and counsels the attendants regarding patient’s condition. · Answers their queries of patients & attendants, if any at Information desk and in ICU during visiting hours. · Liaisons with the treating team regarding financial issues of the patient’s family. · Maintains records of attendant’s complaints and suggestions. · Informs the Floor Managers/ Senior Consultant- Medical Affairs regarding any major issues/queries/complaints. · Any other duties assigned by the reporting manager Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Job Summary: We are looking for a professional and organized Doctor’s Coordinator to serve as a liaison between doctors, patients, administrative staff, and departments. The ideal candidate will be responsible for coordinating doctor schedules, managing patient appointments, handling communication, and ensuring smooth functioning of daily operations. Key Responsibilities: Coordinate and manage daily schedules of doctors, including appointments, rounds, surgeries, and meetings. Communicate effectively with patients regarding appointments, follow-ups, and rescheduling as needed. Serve as a point of contact between doctors and internal departments (nursing, billing, pharmacy, etc.). Maintain and update medical records and patient information in coordination with the medical records team. Ensure all patient cases and related documentation are ready prior to consultations or procedures. Manage time-sensitive communications and escalate urgent matters to appropriate personnel. Support doctors with administrative tasks such as report generation, data entry, and correspondence. Ensure compliance with hospital policies and standards regarding patient confidentiality and data security. Monitor and assist with any patient concerns or complaints and provide timely resolutions or escalations. Requirements Minimum 1-3 years of experience in a hospital, clinic, or healthcare setting preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and hospital management software. Knowledge of medical terminology is an advantage. Ability to work under pressure in a fast-paced environment. Professional and empathetic demeanor. Benefits: Competitive salary Health insurance Opportunities for professional development To Apply: Please send your updated resume to [Insert Email] with the subject line "Application for Doctor’s Coordinator – [Your Name] Job Types: Full-time, Permanent Pay: ₹21,026.41 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Job Title: Medical Transcriptionist Department: Medical Records / Transcription Reports To: Medical Records Supervisor / Quality Analyst Location: [Insert Location] Job Type: [Full-Time / Part-Time / Remote / On-site] Job Summary: We are seeking a detail-oriented and experienced Medical Transcriptionist to join our healthcare team. The candidate will be responsible for accurately transcribing dictated medical reports from doctors and other healthcare professionals, ensuring high-quality documentation for patient records. Key Responsibilities: Listen to and transcribe audio recordings dictated by physicians and other healthcare providers. Edit and proofread transcriptions for grammar, clarity, and medical accuracy. Review and interpret medical terminology, abbreviations, procedures, and treatments. Ensure compliance with confidentiality and HIPAA regulations. Work with medical professionals to clarify dictations or correct errors in documentation. Submit completed transcriptions in a timely manner to appropriate departments. Maintain updated knowledge of medical terminology and transcription standards. Use transcription software, EMR systems, and foot pedal tools effectively. Flag and report discrepancies or inconsistencies in medical documentation. Meet daily productivity and quality assurance targets. Qualifications and Skills: Proven experience as a Medical Transcriptionist or in a similar role. Excellent listening and typing skills with high speed and accuracy. In-depth knowledge of medical terminology, anatomy, and physiology. Familiarity with electronic medical records (EMR) systems. Strong command of English grammar, punctuation, and spelling. High attention to detail and ability to maintain confidentiality. Certification in Medical Transcription (preferred but not mandatory). Education and Experience: Minimum: High school diploma or equivalent. Preferred: Diploma or Certification in Medical Transcription. 1–3 years of relevant experience in a healthcare or transcription setting. Working Conditions: May be required to work shifts including nights/weekends (depending on organizational needs). Can be a remote or on-site role, depending on company policy. Key Competencies: Time management Critical thinking Multitasking ability Communication and collaboration Accuracy and integrity Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Job Title: Orthopedics Doctor's Coordinator Department: Orthopedics Location: [Insert Hospital/Clinic Name and Location] Reporting To: Senior Orthopedic Consultant / Department Head Job Summary: The Orthopedics Doctor's Coordinator is responsible for providing comprehensive administrative and operational support to the orthopedic doctors and department. This role ensures smooth coordination between patients, doctors, and other departments, while managing appointments, medical records, and follow-ups efficiently. Key Responsibilities: Coordinate doctor’s daily schedules, appointments, and surgical procedures. Serve as the first point of contact for patients and families regarding orthopedic consultations and services. Maintain and update patient records, including diagnostic reports, prescriptions, and progress notes. Coordinate with the operation theatre, radiology, physiotherapy, and other related departments for patient care. Manage follow-up schedules, reminders, and patient queries. Support doctors with documentation, discharge summaries, insurance papers, and referral letters. Assist in arranging medical camps, departmental meetings, and academic sessions. Handle patient feedback and escalate concerns when required. Maintain confidentiality and ensure compliance with hospital policies and medical ethics. Key Skills & Qualifications: Graduate in any discipline (Bachelor’s degree in Healthcare Management or related field preferred). 1–3 years of experience in a hospital or healthcare setting, preferably in orthopedics. Good understanding of orthopedic terminology and procedures. Excellent communication and interpersonal skills. Proficiency in MS Office and hospital management software. Strong organizational and multitasking abilities. Ability to handle sensitive and confidential information. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Job Title: Medical Transcriptionist Department: Medical Records / Transcription Reports To: Medical Records Supervisor / Quality Analyst Location: [Insert Location] Job Type: [Full-Time / Part-Time / Remote / On-site] Job Summary: We are seeking a detail-oriented and experienced Medical Transcriptionist to join our healthcare team. The candidate will be responsible for accurately transcribing dictated medical reports from doctors and other healthcare professionals, ensuring high-quality documentation for patient records. Key Responsibilities: Listen to and transcribe audio recordings dictated by physicians and other healthcare providers. Edit and proofread transcriptions for grammar, clarity, and medical accuracy. Review and interpret medical terminology, abbreviations, procedures, and treatments. Ensure compliance with confidentiality and HIPAA regulations. Work with medical professionals to clarify dictations or correct errors in documentation. Submit completed transcriptions in a timely manner to appropriate departments. Maintain updated knowledge of medical terminology and transcription standards. Use transcription software, EMR systems, and foot pedal tools effectively. Flag and report discrepancies or inconsistencies in medical documentation. Meet daily productivity and quality assurance targets. Qualifications and Skills: Proven experience as a Medical Transcriptionist or in a similar role. Excellent listening and typing skills with high speed and accuracy. In-depth knowledge of medical terminology, anatomy, and physiology. Familiarity with electronic medical records (EMR) systems. Strong command of English grammar, punctuation, and spelling. High attention to detail and ability to maintain confidentiality. Certification in Medical Transcription (preferred but not mandatory). Education and Experience: Minimum: High school diploma or equivalent. Preferred: Diploma or Certification in Medical Transcription. 1–3 years of relevant experience in a healthcare or transcription setting. Working Conditions: May be required to work shifts including nights/weekends (depending on organizational needs). Can be a remote or on-site role, depending on company policy. Key Competencies: Time management Critical thinking Multitasking ability Communication and collaboration Accuracy and integrity Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
Job Title: Orthopedics Doctor's Coordinator Department: Orthopedics Location: [Insert Hospital/Clinic Name and Location] Reporting To: Senior Orthopedic Consultant / Department Head Job Summary: The Orthopedics Doctor's Coordinator is responsible for providing comprehensive administrative and operational support to the orthopedic doctors and department. This role ensures smooth coordination between patients, doctors, and other departments, while managing appointments, medical records, and follow-ups efficiently. Key Responsibilities: Coordinate doctor’s daily schedules, appointments, and surgical procedures. Serve as the first point of contact for patients and families regarding orthopedic consultations and services. Maintain and update patient records, including diagnostic reports, prescriptions, and progress notes. Coordinate with the operation theatre, radiology, physiotherapy, and other related departments for patient care. Manage follow-up schedules, reminders, and patient queries. Support doctors with documentation, discharge summaries, insurance papers, and referral letters. Assist in arranging medical camps, departmental meetings, and academic sessions. Handle patient feedback and escalate concerns when required. Maintain confidentiality and ensure compliance with hospital policies and medical ethics. Key Skills & Qualifications: Graduate in any discipline (Bachelor’s degree in Healthcare Management or related field preferred). 1–3 years of experience in a hospital or healthcare setting, preferably in orthopedics. Good understanding of orthopedic terminology and procedures. Excellent communication and interpersonal skills. Proficiency in MS Office and hospital management software. Strong organizational and multitasking abilities. Ability to handle sensitive and confidential information. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Position: OT Manager Location: Medanta Hospital, Gurgaon Experience: Minimum 6 years in OT operations management within a large-scale hospital Qualification: MBBS (Mandatory), Any medical graduate and MHA Job Overview: Medanta Hospital is seeking an experienced and dynamic OT Manager to lead and manage its operation theatre services. This critical leadership role requires in-depth clinical knowledge, operational expertise, and exceptional coordination skills to ensure smooth OT functioning and adherence to the highest standards of patient care and safety. Key Responsibilities: Oversee day-to-day operations of 10 or more operation theatres in a reputed hospital setting. Implement and monitor OT protocols, infection control measures, and surgical workflows. Coordinate with surgeons, anesthetists, nursing staff, and support teams for seamless surgical operations. Manage scheduling, resource planning, and emergency preparedness in the OT. Ensure compliance with hospital policies, safety standards, and regulatory guidelines. Optimize the use of EMR/HIS systems for efficient documentation and patient flow. Desired Candidate Profile: ✅ Education: MBBS (Mandatory) Additional qualifications in Hospital Administration or Healthcare Management are highly desirable. ✅ Experience: Minimum 6 years of progressive experience in OT operations, with a proven track record of managing large, multispecialty OT setups. ✅ Skills: In-depth knowledge of OT protocols, infection control, and surgical workflows Strong leadership, coordination, and interpersonal communication skills Proficiency with EMR/HIS systems preferred How to Apply: Interested candidates may share their updated resumes at chitra.chauhan@medanta.org Please use the subject line: "Application for OT Manager" Job Types: Full-time, Permanent Pay: ₹1,200,000.00 - ₹2,000,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Job Description Executive Operations Control Centre HOD To ensure seamless Service Delivery and Customer Satisfaction · Managing doctor appointments · Handling customer complaints and follow-ups · Handling calls – both inbound and outbound · Having knowledge of emergency codes to manage emergencies · Tracking and making recommendations for enhancing customer experience in the hospital · Helping in general hospital operations · Any other ad hoc duties related to hospital operations assigned by supervisor Graduate in any discipline 2+ years of experience in healthcare \ service industry \ BPO · Good communication skills – both verbal and written · Great interpersonal skills and team work ability · Good analytical skills and quick thinking · Dedication and passion to meet and exceed customer expectations – both internal and external · Positive, pro-active, motivated with “can-do” attitude Job Types: Full-time, Permanent Pay: From ₹17,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person
As a Technician Gas Manifold in the Gas Manifold department reporting to the Deputy General Manager Supply Chain, your primary responsibility will be to maintain an appropriate inventory level of gas cylinders and ensure an uninterrupted supply of medical gases to the medical units. Your day-to-day tasks will include maintaining the gas cylinder stock, conducting daily counts of gas cylinders, receiving empty cylinders from various departments, issuing new cylinders to user departments, sending empty cylinders for refill, and receiving refilled cylinders. Additionally, you will be responsible for draining the receiver of after cooler, opening and closing the valve of the air vessel, and checking pressure levels at which gases are pumped. You will also be required to conduct daily checks and preventive maintenance as per schedule, check for pipe leakages, monitor the oil level of air compressor and vacuum pumps, and ensure the supply of nitrous oxide, oxygen gases, air, and suction to various medical units. Furthermore, you will be responsible for checking oxygen cylinders in ambulances before any call and changing outlet points of ventilators, heart-lung machines, and anesthesia machines. In case of repair work, you will handle choked suctions in OT and Cathlab Pendants, address complaints relating to plant operations, attend to complaints based on criticality, and provide feedback to the reporting officer. It is essential to maintain a complaint register, note down complaints, and inform the officer about any unresolved issues. Qualifications required for this position include a 12th grade education along with an I.T.I Diploma in Filter trade or welding. This is a full-time, permanent role with benefits such as health insurance and provident fund. The work schedule will involve rotational shifts, and the work location will be in person. Join our team as a Technician Gas Manifold and contribute to the seamless operation of medical gas supply in a critical healthcare environment.,
The Assistant Manager in the Medical Administration department will play a key role in ensuring the smooth functioning and coordination of inpatient services. Your primary responsibilities will include maintaining proper discipline among staff in the wards/floors, checking noise levels, ensuring the availability of doctors, and promptly responding to nursing calls. Monitoring staff behavior and attitude will also be a crucial aspect of your role. You will be responsible for handling duties related to the Hospital Information System, such as ensuring new admissions are accurately recorded, completing discharges on time in the system, and resolving issues related to bed management. Additionally, providing refresher trainings to nurses, doctors, and ward secretaries will be part of your routine tasks. Patient care is a top priority, and you will be expected to address patient problems, provide information in response to queries, and ensure the completeness of medical record files. Supervising the duties of ward secretaries, coordinating ward unit performance, and providing feedback to the chairman/HOD on compliance to quality standards will also be part of your responsibilities. Managing security, supplies, GDA, housekeeping, and F&B issues, ensuring general cleanliness and good appearance of wards, and tracking the movement of GDAs on the floors will be important aspects of your role. You will also analyze and streamline processes in the wards, provide daily reports to the Medical Superintendent, and offer feedback evaluation and suggestions for improvement. Additionally, you may be assigned other duties by the Medical Superintendent as needed. This is a full-time, permanent position with day shift hours that requires in-person work at the designated location.,
Job Description Job Title: Assistant Executive Department: Finance & Accounts Reporting To: Associate Vice President – Finance (Billing) Job Objective: To receive payment by cash, check, credit cards, vouchers, or automatic debits & accurate, timely deposit of cash. Job Responsibilities: Handles IPD /OPD / Panel Billing. Bills the patients against consultation, various tests & procedures carried out in the hospital. Checks the bills with the activity card before generating bills. Prepares interim bills for further collection from patients. Prepares the bill receipt and give it to patient/attendants. Provides estimation for the respective procedure/Surgery/treatment to be done. Collects the cash in advance. Address the quarries of patient and attendants in relation to the bills. Prepares finance clearance slip for Cath- lab and give it to Patient/Attendant Tallies the cash collected with prepared cash receipt statement Deposits collected cash to the main cash counter. Deposits collected cash to bank in case of requirement Handles all the billing queries and Compilation of MIS. · Explain the bill to the patients/attendants Dispatches bills to the IPD billing station. Does follow up with patients and attendants for outstanding bills/ bill clearance. Any other duties assigned by the reporting manager. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Description Job Title: Assistant Executive Department: Finance & Accounts Reporting To: Associate Vice President – Finance (Billing) Job Objective: To receive payment by cash, check, credit cards, vouchers, or automatic debits & accurate, timely deposit of cash. Job Responsibilities: Handles IPD /OPD / Panel Billing. Bills the patients against consultation, various tests & procedures carried out in the hospital. Checks the bills with the activity card before generating bills. Prepares interim bills for further collection from patients. Prepares the bill receipt and give it to patient/attendants. Provides estimation for the respective procedure/Surgery/treatment to be done. Collects the cash in advance. Address the quarries of patient and attendants in relation to the bills. Prepares finance clearance slip for Cath- lab and give it to Patient/Attendant Tallies the cash collected with prepared cash receipt statement Deposits collected cash to the main cash counter. Deposits collected cash to bank in case of requirement Handles all the billing queries and Compilation of MIS. · Explain the bill to the patients/attendants Dispatches bills to the IPD billing station. Does follow up with patients and attendants for outstanding bills/ bill clearance. Any other duties assigned by the reporting manager. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Manager Department: Quality & Medical Services Reporting To: AVP & Head - Quality & Medical Services Job Objective: To ensure regular and continuous improvement in the quality of patient care in hospital beyond Quality accreditation. Job Responsibilities •Interpretation and implementation of quality assurance initiatives as per JCI/NABH standards •Development and implementation of departmental policies and Procedures, as per JCI/NABH norms •To ensure compliance and continual improvement by undertaking audits such as facility and documentation audits •Adopting an approach to Quality improvement that includes planning the process for improvement, setting priorities for improvement, assessing Quality systematically, implementing improvement activities based on assessment, and maintaining achieved improvements •Ensure ongoing documentation of mandatory requirements by JCI and NABH Reviews incoming incident reports for completion and accuracy and flags for follow up Ensure that meeting calendars of all committees are made and conducted •To co-ordinate with head of quality to generate minutes of meeting and ensure closure •To co-ordinate for internal audits for various departments •Compile and analyze data of various KPIs •Ensure compliance to medical records ongoing basis •To co-ordinate with head of quality for implementation of various quality improvement tools such as RCA, FMEA, etc •To have thorough understanding of standard operating procedures •To keep track of all mandatory training related to quality and safety •To facilitate annual mock drills •Hazardous materials management and data management •Coordinated and design various forms and formats •Any other duties assigned by the reporting manager Experience and industry preference JCI and or NABH accreditation survey experience as a core quality team member is required At least three to five years of experience in a tertiary care hospital Knowledge and skills Proficiency in Excel, PowerPoint and Microsoft Office Excellent written and verbal communication skills Excellent organizational and time-management skills Excellent stakeholder management skills Decision-making, problem solving, and conflict resolution skills Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
JOB DESCRIPTION Cum COMPETENCY MAP - JUNIOR CLINICAL PHARMACIST Job Description Job Title: Department: Reporting To: Job Purpose: Key Responsibilities: Junior Clinical Pharmacist Supply Chain - Clinical Pharmacology Deputy General Manager - Clinical Pharmacology To ensure medication & patient safety by appropriately following hospital policies & regulatory / accreditation related guidelines. 1. Before Administration, Medication review and clinical audits on the floor. 2. Transcription / Indenting of drug and non-drug orders 3. Responsible for medication tracking and receiving from pharmacy. 4. Auditing all the in-patient orders for drug name, strength, formulation, dosage and duration of therapy, therapeutic duplication and to check for possible drug interaction, if any as per hospital protocols. 5. Checking the Medication Administration Records in the ward and rectification of any medication error observed. 6. For clarification check the patient record at the ward / ICU discuss with Clinical Pharmacologist. 7. In case any non-formulary drugs are indented inform to the concerned doctor and substitute it with the drugs given in the formulary. 8. Responsible for checking the drugs in impress stock, crash cart, disaster kits and ambulance regularly. 9. Responsible for documentation of restricted antibiotics and report it to Clinical Pharmacologist. 10. Monitoring of adverse drug reaction. 11. Drug information resource. 12. Any other duties assigned by Reporting Manager. Education- B Pharm, M Pharm and Pharm D only, Diploma is not eligible for the profile Job Types: Permanent, Fresher Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job title Assistant Executive Department: Patient Services Reporting to: HOD Job Objective: To efficiently handle registration and billing for patients and generate a caring and patient centric atmosphere in the front office. Job Responsibilities: · Greets the patient/attendant according to the hour of the day. · Displays warmth & care at customer interaction. · Taking calls from internal & external customers. · Helping customers to know how of the hospital. · Guides the patients to their respective destination. · Attends the lost & vulnerable patients. · Liaisons with doctors & other hospital staff · Submits deposited cash/cheques/draft/credit slips to finance. · Displays proactive co-operation, solution orientation · Responsible for opening & closing of shifts on their respective counters. · Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically. · Achieving high levels of customer satisfaction at each interaction. · Accurate and speedy result tasks. · Display proactive co-operation, solution orientation. · Induction of manuals. · Class room training inputs. · Running the allotted counter as per the respective SOP’s. · Any other duties given by the reporting manager Job Type: Permanent Pay: Up to ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job title Assistant Executive Department: Patient Services Reporting to: HOD Job Objective: To efficiently handle registration and billing for patients and generate a caring and patient centric atmosphere in the front office. Job Responsibilities: · Greets the patient/attendant according to the hour of the day. · Displays warmth & care at customer interaction. · Taking calls from internal & external customers. · Helping customers to know how of the hospital. · Guides the patients to their respective destination. · Attends the lost & vulnerable patients. · Liaisons with doctors & other hospital staff · Submits deposited cash/cheques/draft/credit slips to finance. · Displays proactive co-operation, solution orientation · Responsible for opening & closing of shifts on their respective counters. · Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically. · Achieving high levels of customer satisfaction at each interaction. · Accurate and speedy result tasks. · Display proactive co-operation, solution orientation. · Induction of manuals. · Class room training inputs. · Running the allotted counter as per the respective SOP’s. · Any other duties given by the reporting manager Job Type: Permanent Pay: Up to ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
As an Executive in the Operations Control Centre at our company, your role is crucial in ensuring seamless Service Delivery and Customer Satisfaction. Your responsibilities will include: - Managing doctor appointments - Handling customer complaints and follow-ups - Handling both inbound and outbound calls - Having knowledge of emergency codes to manage emergencies - Tracking and making recommendations for enhancing customer experience in the hospital - Assisting in general hospital operations - Performing any other ad hoc duties related to hospital operations assigned by your supervisor To qualify for this position, you should meet the following criteria: - Graduate in any discipline - 2+ years of experience in healthcare, service industry, or BPO - Good communication skills, both verbal and written - Great interpersonal skills and ability to work effectively in a team - Good analytical skills and quick thinking - Dedication and passion to meet and exceed customer expectations, both internal and external - Positive, pro-active, motivated with a can-do attitude Additionally, our company offers the following benefits: - Health insurance - Provident Fund This is a full-time, permanent position that requires you to work in person at the specified location.,