Floor Manager

A Floor Manager oversees daily operations, staff, and the customer experience in a specific area, such as a retail store, restaurant, or production floor. They ensure smooth workflows, manage staff performance, and maintain a positive environment. Key responsibilities include staff management, customer service, inventory control, and upholding company standards. Key Responsibilities:

• Staff Management:Hiring, training, scheduling, delegating tasks, monitoring performance, providing feedback, and handling disciplinary issues.
• Customer Service:Addressing customer inquiries and complaints, ensuring a positive customer experience, and implementing strategies to enhance satisfaction.
• Operational Oversight:Managing daily operations, ensuring smooth workflow, maintaining cleanliness, and adhering to company policies and procedures.
• Inventory Management:Monitoring stock levels, coordinating restocking activities, and potentially managing purchase orders and invoice generation.
• Sales Floor Management (in Retail):Ensuring merchandise is attractively displayed, price labels are accurate, and sales goals are met.
• Conflict Resolution:Addressing and resolving conflicts among staff or with customers.
• Safety Compliance:Ensuring a safe working environment and adhering to safety protocols.
• Reporting and Analysis:May analyze sales figures and other data to identify areas for improvement.
• In a Studio Production:In television or film, the floor manager acts as a liaison between the director and the crew on the studio floor, coordinating technical aspects and talent for smooth operation.

Skills Needed:

• Leadership and Management: Ability to motivate, guide, and supervise a team.
• Communication Skills: Excellent verbal and written communication for interacting with staff, customers, and other managers.
• Problem-Solving: Ability to identify and resolve issues efficiently.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a well-organized work area.
• Customer Service Skills: Ability to handle customer inquiries, complaints, and resolve conflicts.
• Technical Skills: May require specific knowledge related to the industry (e.g., POS systems, studio equipment).

Contact - 9310699721

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person