Fleet Operations Associate - Night Shift || Kanpur

Delhivery

Vision

About Delhivery:

Delhivery brings unparalleled cost efficiency and pan-India reach to the businesses of over 15,000 customers. Our team has successfully fulfilled over 1 billion orders to more than 420 million households across India. 20 automated sort centers, 71+ fulfillment centers, 65+ hubs, 2200+ direct delivery centers, 5000+ partner centers and 39,200+ team members make it possible to deliver over 1.5M packages a day.

About the role:-

Senior Associate

: Hyderabad and Kanpur

: Fleet Operations

- 10pm-7am, Night shift

- 6 Days - Apply only if interested for night shifts

Job Summary:

-Responsible for growth of assigned lanes and its performance as per Delhivery's predefined metrics and to be a key contributor of the clusters PnL

- Manage the entire funnel of Vendor discovery, onboarding, service levels & retention.

- Lead a team of Supply Associates to manage daily fulfilment of orders by placing trucks from supply vendors across multiple lanes and truck types.

- Responsible to win RFQs by predicting correct price

- Plan the supply partner network breadth on volume and truck type mix and align with business expansion plans in tandem with the sales team.

- Own the lead based supply acquisition for assigned clusters & ensure high conversion ratio from ground sales.

- Set lane pricing and drive vendor negotiations to ensure lane profitability over time.

- Manage key supply partner relationships and ensure realisation of value proposition.

- Run various supply engagement tools in tandem with the product team including dispute resolution process.

- Work with sales team to procure market information and knowledge on rate trends, vehicle availability, demand shift impacts etc.

- Generate service levels by aligning the supply with Delhivery's goals and carry out training of supply partners for various business processes.

- Must be flexible in changing the locations