Financial Analyst

As a Financial Analyst specializing in AR B2B US Collection, your role will involve the following responsibilities: - Making and responding to calls & emails sent to customers in order to ensure Collection & Dispute Resolution on aged invoices based on defined SOP. - Following up with various departments to obtain supporting documents/information for dispute resolution. - Ensuring timely collections on aged invoices and clearing Call/Email Queues as per defined TAT. - Proactively working with Stakeholders to resolve customer issues and ensure first call resolution. - Delivering quality customer service by researching & responding to all internal & external partners' inquiries quickly, effectively, and with expertise. The ideal candidate for this position should have: - Work timings from 5:00 PM to 2:00 AM - 2-3 years of Relevant Experience with a minimum of 2 years in B2B Collections - Fair knowledge of end-to-end B2B Collections - Strong verbal and written communication skills - Focus on continuous improvement initiatives - Experience in working on different ERP systems If you are interested in this opportunity, please send your resume to skakkar@peoplescout.com or contact us at 8077360738. Join us and explore how you can grow your career with our team! As a Financial Analyst specializing in AR B2B US Collection, your role will involve the following responsibilities: - Making and responding to calls & emails sent to customers in order to ensure Collection & Dispute Resolution on aged invoices based on defined SOP. - Following up with various departments to obtain supporting documents/information for dispute resolution. - Ensuring timely collections on aged invoices and clearing Call/Email Queues as per defined TAT. - Proactively working with Stakeholders to resolve customer issues and ensure first call resolution. - Delivering quality customer service by researching & responding to all internal & external partners' inquiries quickly, effectively, and with expertise. The ideal candidate for this position should have: - Work timings from 5:00 PM to 2:00 AM - 2-3 years of Relevant Experience with a minimum of 2 years in B2B Collections - Fair knowledge of end-to-end B2B Collections - Strong verbal and written communication skills - Focus on continuous improvement initiatives - Experience in working on different ERP systems If you are interested in this opportunity, please send your resume to skakkar@peoplescout.com or contact us at 8077360738. Join us and explore how you can grow your career with our team!