Finance Operations Assistant Manager

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Department:

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About the Role

We are seeking a detail-oriented and proactive professional to join our Finance Operations team for our B2C e-commerce marketplace business. The role will focus on ensuring smooth financial operations across seller payments, commission reconciliations, tax compliance, and marketplace settlements.

Key Responsibilities

• Seller Payments & Reconciliation
• Manage end-to-end seller payment cycles (weekly/bi-weekly/monthly).
• Reconcile seller invoices, commissions, logistics charges, returns, and deductions.
• Resolve payment escalations from sellers in coordination with internal teams.
• Revenue & Commission Management
• Validate transaction-level commission structures (TP/commission models).
• Ensure correct application of marketplace fees, discounts, and promotional costs.
• Monitor revenue leakages and report discrepancies.
• Order & Return Reconciliation
• Verify order vs. return data across sales and order reports.
• Ensure accuracy in return charges, cancellations, and GST treatment.
• Taxation & Compliance
• Ensure accurate GST reporting on sales, returns, and cancellations.
• Work with tax teams for timely filings and reconciliation of GST liabilities.
• Maintain proper documentation for audits and compliance.
• Cross-functional Collaboration
• Coordinate with Business Development, Tech, and Operations teams to resolve pricing, commission, and order mismatches.
• Support finance leadership in preparing periodic MIS reports, dashboards, and reconciliations.

Requirements

• Bachelors degree (Any Graduate)/CA(dropped)
• 3- 6 years of experience in finance operations / reconciliation / e-commerce marketplace.
• Proficiency in MS Excel, Google Sheets; knowledge of SQL/ERP is an advantage.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work under tight timelines with attention to detail.

Key Skills

• Reconciliation (Seller & Order level)
• Marketplace Commission Models (TP / Commission / Logistic Fees)
• MIS & Reporting
• Cross-functional Coordination

What We Offer

• Opportunity to work in a fast-paced e-commerce marketplace environment.
• Exposure to large-scale financial operations and reconciliation systems.
• Collaborative culture with growth opportunities in finance leadership.