Final Mile Logistics Coordinator

About Us:

Platton Inc.

Position Overview:

Final Mile Logistics Coordinator

You will be expected to proactively manage carrier communication, resolve delivery issues, and ensure all milestones are updated in the system to support end-to-end visibility.

Core Objective:

To ensure efficient, compliant, and timely last-mile delivery of U.S. inbound shipments by managing domestic vendor coordination, execution accuracy, and system tracking.

Key Responsibilities:

• Coordinate LCL final mile deliveries from U.S. CFS locations to residential and commercial consignees
• Manage air cargo delivery, including coordination with airline warehouses and terminals
• Handle Amazon FBA deliveries, ensuring booking windows, labeling, and appointments are compliant
• Source, onboard, and communicate with U.S.-based trucking vendors for last-mile services
• Update internal systems with delivery statuses, PODs, and tracking details within 24 hours
• Serve as the first point of contact for delivery issues, delays, redeliveries, or vendor disputes
• Ensure compliance with Amazon routing guides, TSA regulations, and internal SOPs
• Provide regular updates to the operations team, including late delivery alerts and vendor performance reports.

Required Skills & Experience:

• 2+ years of experience in freight forwarding or last-mile logistics (LCL, air freight, or Amazon FBA focus)
• Strong understanding of last-mile delivery operations and accessorial management
• Experience working with Amazon FBA procedures and U.S. airport cargo operations
• Proven ability to manage multi-vendor communication and resolve issues in real time
• Strong command of English (written and spoken)
• Familiarity with logistics systems or TMS platforms for tracking and documentation
• Highly organized, self-motivated, and able to work independently in a remote environment
• Existing contacts with U.S. local delivery and airport cargo vendors
• Experience with Amazon Seller Central or other delivery portals
• Understanding of TSA rules, POD standards, and CFS procedures
• Working knowledge of Incoterms and freight charge validations