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Field Support Engineer || Immediate joiner || Bangalore

1 - 5 years

1 - 3 Lacs

Posted:3 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.

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Progressive Infotech
Progressive Infotech

Information Technology and Services

Dadar Mumbai

51-200 Employees

66 Jobs

    Key People

  • Ramesh Gokhale

    Founder & Managing Director
  • Vishal Thakkar

    Chief Technology Officer

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