Field Services Engineer

Role Description

This is a full-time, on-site role located in Ahmedabad for a Field Services Engineer. Key responsibilities include performing field service tasks, troubleshooting technical issues, and providing technical support to clients. Additional duties involve conducting preventive maintenance, ensuring equipment reliability, and effectively communicating with customers to address concerns and provide exceptional service.

Qualifications

• Proficiency in Field Service operations and the ability to ensure efficient onsite support.
• Strong troubleshooting and problem resolution skills to identify and fix technical issues.
• Experience in providing technical support and undertaking preventive maintenance activities.
• Excellent customer service skills with a proactive and professional approach to resolving client issues.
• Technical certification or diploma in a relevant engineering field is preferred.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Good communication skills, both verbal and written, ensuring clear reporting and customer interactions.