Company Description Veloces Engg & Services specializes in the manufacturing and reconditioning of machines for the tyre industry. The company possesses extensive expertise in automation within the automobile industry, which underscores our commitment to providing innovative and high-quality solutions to our clients. Role Description This is a full-time on-site role for a Head of Maintenance located in Chennai. The Head of Maintenance will be responsible for overseeing preventive maintenance, managing maintenance and repair activities, supervising and leading the maintenance team, and ensuring effective maintenance management. The daily tasks involve planning maintenance schedules, troubleshooting issues, coordinating with other departments, and ensuring compliance with safety standards. Qualifications Skills in Preventive Maintenance and Maintenance & RepairExperience in Maintenance Management and general Maintenance practicesProven Team Management skillsExcellent problem-solving and analytical skillsAbility to work independently and as part of a teamStrong leadership and organizational abilitiesExperience in the automotive or tyre industry is a plusBachelor’s degree in Mechanical Engineering or a related field

Company Description Veloces Engg & Services specializes in manufacturing and reconditioning machines for the tyre industry and possesses extensive knowledge in automation within the automobile industry. Role Description This is a full-time on-site role for a Service Head, based in Chennai. The Service Head will oversee day-to-day operations, manage service delivery, lead teams, and handle budgeting. Responsibilities include ensuring efficient service operations, maintaining high-quality service standards, and driving continuous improvement initiatives. Qualifications Experience in Team Leadership and Service Delivery Skills in Budgeting and Operations Management Knowledge of Manufacturing Service Management Strong organizational and problem-solving skills Excellent communication and interpersonal skills Ability to work on-site in Chennai Bachelor's degree in Engineering, Business Administration, or a related field is preferred Experience in the tyre or automobile industry is a plus Show more Show less

Job brief You will be responsible for sourcing equipment, goods and services and managing vendors. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. Responsibilities · Develop, lead and execute purchasing strategies · Track and report key functional metrics to reduce expenses and improve effectiveness · Craft negotiation strategies and close deals with optimal terms · Partner with stakeholders to ensure clear requirements documentation · Forecast price and market trends to identify changes of balance in buyer-supplier power · Perform cost and scenario analysis, and benchmarking · Assess, manage and mitigate risks · Seek and partner with reliable vendors and suppliers · Determine quantity and timing of deliveries · Monitor and forecast upcoming levels of demand Requirements · Proven working experience of 5-10 years as Purchasing Manager, Agent or Officer in manufacturing industry. · Familiarity with sourcing and vendor management · Interest in market dynamics along with business sense · A knack for negotiation and networking · Working experience of vendor management software · Ability to gather and analyse data and to work with figures · Solid judgement along with decision making skills · Strong leadership capabilities · Graduate degree (DME/B.E/B.TECH) · Experience in supply chain management and logistics. Show more Show less

Company Description Veloces Engg & Services specializes in manufacturing and reconditioning machines for the tyre industry and possesses extensive knowledge in automation within the automobile industry. Role Description This is a full-time on-site role for a Service Head, based in Chennai. The Service Head will oversee day-to-day operations, manage service delivery, lead teams, and handle budgeting. Responsibilities include ensuring efficient service operations, maintaining high-quality service standards, and driving continuous improvement initiatives. Qualifications Experience in Team Leadership and Service Delivery Skills in Budgeting and Operations Management Knowledge of Manufacturing Service Management Strong organizational and problem-solving skills Excellent communication and interpersonal skills Ability to work on-site in Chennai Bachelor's degree in Engineering, Business Administration, or a related field is preferred Experience in the tyre or automobile industry is a plus

Job brief We are looking for a qualified Service Head to manage a team of representatives who will offer excellent customer service and after-sales support. He/She will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a Service Head, he/she should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. He should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Managing Manpower Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Perform root cause analysis and resolve problems. Customer Support Executive Requirements: A bachelor’s degree in Administration or related field. A minimum of 5 years' experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable.