Field Services Engineer

Company Description

Johnson Health Tech (JHT) has been a global leader in fitness equipment design, production, and marketing since 1975. Headquartered in Taiwan, JHT is the world’s third-largest and Asia's largest fitness equipment manufacturer, with a presence in over 60 countries. The company offers award-winning products through its flagship brands—Matrix, Vision, and Horizon—serving commercial, specialty, and home markets. Known for innovation, superior value, and exceptional customer service, JHT is dedicated to improving global health and wellness. With a strong commitment to quality and cross-cultural collaboration, JHT continues to inspire people worldwide to live healthier, happier lives.

Role Description

This is a full-time, on-site role based in Hyderabad for a Field Services Engineer. The professional will be responsible for troubleshooting and repairing fitness equipment, providing technical support to ensure optimal functionality, and conducting preventive maintenance to enhance product longevity. The role involves direct interaction with clients to address inquiries, deliver exceptional customer service, and ensure client satisfaction through timely and effective solutions.

Qualifications

• Experience in Field Service and Preventive Maintenance
• Strong Troubleshooting and Technical Support skills
• Proficiency in Customer Service with a client-focused approach
• Excellent communication and problem-solving abilities
• Ability to work independently and manage on-site responsibilities
• Educational background in engineering or a related technical field is a plus
• Prior experience in the fitness equipment industry is advantageous