Field HR

Job Title: Field HR

About the Role

Are you a fresher with a fire to make a difference?

Were looking for a high-energy, people-first Field HR to empower our frontline teams with

essential soft skills, drive operational excellence, and create customer delight all while being

on the move across our hubs in Bangalore.

If you thrive in dynamic environments and can have meaningful conversations with both a

delivery partner and a Hub Incharge in the same breath we want you on the team

Key Responsibilities:

Training & Induction

• Lead onboarding for new hires at the hub level.
• Drive induction programs that help associates and team leads hit the ground running.
• Evaluate training effectiveness through feedback and performance.

Grooming & Hygiene

• Monitor grooming standards and hygiene compliance across hubs.
• Create awareness around personal hygiene and public conduct.
• Conduct surprise audits to drive hygiene SOP adherence.

Hub Audits & Compliance

• Conduct regular HR audits at assigned hubs.
• Ensure documentation, statutory displays, and on-ground compliance are up to mark.
• Collaborate with operations teams for quick redressal of gaps.

Talent Acquisition (Succession Planning)

• Identify and groom high-potential talent for internal promotions.
• Partner with Hub Incharges to build a leadership pipeline from within.
• Support zonal TA initiatives through referrals and grassroots sourcing

Customer Experience (People Touchpoints)

• Be the HR face at the hub handling grievances, feedback, and motivation.
• Work closely with field teams to align employee experience with customer experience.
• Conduct pulse checks, engagement activities, and drive morale in high-pressure

environments.