Field Collection Executive

Job Description

About Us: Kreedo is a leading ed-tech company dedicated to empowering schools and educators with innovative solutions for student learning and development. We are seeking a motivated Field Collection Executive to join our growing team. This role will focus on managing collections and resolving outstanding payment issues with schools across multiple locations. Job Summary: As a Field Collection Executive, you will be responsible for conducting visits to schools, engaging with decision-makers, and ensuring the collection of outstanding payments. You will handle various payment-related queries, collaborate with internal teams, and maintain positive relationships with schools. This role demands strong communication, negotiation, and problem-solving skills, with a focus on achieving daily visit and collection targets. Key Responsibilities: - Visit schools regularly in the assigned regions (Bangalore, Sangli, Satara, Kolhapur, Belgaum) to meet with school owners, administrators, and key decision-makers. - Present and explain the details of outstanding payments and address any questions or concerns from the school. - Collaborate with internal teams (academic or sales) to resolve queries or disputes raised by the school, facilitating real-time discussions. - Verify and document any claims made by schools regarding cleared payments, ensuring accurate records of outstanding amounts. - Collect a minimum payment during every second visit to the school to ensure consistent progress toward collection goals. - Achieve a target of visiting a minimum of four schools per day, ensuring effective time management and meeting collection targets. - Maintain detailed records of visits, payments collected, follow-up actions, and submit regular reports to the management team. - Ensure all collection activities are carried out professionally, maintaining the company’s reputation and customer satisfaction. Skills & Qualifications: - Education: Minimum of a high school diploma or equivalent. A degree in finance, business, or a related field is preferred. - Experience: 1-2 years in collections, field sales, or account management, ideally in the education or services sector. - Strong Communication Skills: Ability to communicate effectively with school management and other key stakeholders. - Negotiation Skills: Capable of resolving payment disputes and negotiating settlements professionally. - Target-Oriented: Must be driven to meet daily visit and collection targets with focus and determination. -Problem Solving:Ability to identify discrepancies and address issues efficiently. - Fieldwork: Willingness to travel frequently and manage a region independently. Key Attributes: - Highly self-motivated and proactive with the ability to work independently. - Excellent organizational and time-management skills. - Strong interpersonal skills with the ability to build and maintain relationships. - High level of integrity, professionalism, and attention to detail.