Field Collection Executive

Job description Job Titie, Field Collection Executive Department: Loan Recovery/Collections Location: (Allover Hyderabad) (Location) Hyderabad  Ranga reddy Varangal Reports To: Collection Manager/Team Leader Job Summary: The Field Collection Executive is responsible for visiting customers in person to follow up on pending dues or loan repayments. This role involves direct interaction with customers, ensuring timely recovery of outstanding amounts while maintaining professional behavior and company reputation. Language preference: Hindi & English mandatory and Any local language. Key Responsibilities Visit customers at their home or business addresses for payment collection Follow daily collection targets and schedules provided by the team leader Explain payment details, dues, penalties, and consequences of non-payment to customers. Maintain accurate records of collections, visits, and customer commitments. Report daily updates and escalate issues or non-cooperative cases to the manager. Handle difficult customers politely and professionally without conflict. Ensure company assets and documents are safety handled. Follow all field safety and compliance protocols. Required Skills & Qualifications Minimum Qualification: SSLC/PUC/Any Degree Previous experience in field collection or recovery preferred. Good communication and negotiation skills Ability to ride two-wheeler and knowledge of local routes Android smartphone knowledge (for app updates & reports) Strong time management and self-discipline Additional Requirements: Two-wheeler with valid driving license (mandatory) Willing to work in the field and travel daily Basic knowledge of digital payments and mobile apps Contact Hr Naveen Kumar S- 9353947817