Field Collection Executive

1 - 5 years

0 Lacs

Posted:8 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

Field Collection Executive

Key Responsibilities:

  • Visit defaulters/customers at their home or office locations for payment follow-ups.
  • Ensure timely collection of EMIs or overdue payments as per assigned targets.
  • Educate customers on outstanding amounts, payment options, and consequences of non-payment.
  • Negotiate payment plans or settlements within company guidelines.
  • Submit daily collection reports and field visit updates to the Collection Manager.
  • Ensure all collections are documented and receipted properly.
  • Coordinate with the internal accounts and customer service teams.
  • Adhere to legal and ethical guidelines in all interactions.
  • Maintain professionalism and ensure the companys brand reputation is upheld.

Key Skills and Requirements:

  • Education:

     Minimum 10+2 (Higher Secondary). Graduate preferred.
  • Experience:

     1 years in field collections, recovery, or a similar role. Freshers with good communication skills may also apply.
  • Skills:

  • Strong interpersonal and negotiation skills.
  • Ability to work independently and manage time effectively.
  • Basic understanding of financial products (loans, EMIs, credit, etc.).
  • Knowledge of local areas/routes.
  • Familiarity with mobile apps or basic tech for reporting.
  • Other Requirements:

  • Must own a two-wheeler with a valid driving license.
  • Smartphone with internet access for daily reporting.
  • Willing to travel extensively within assigned territory.

Benefits:

  • Fixed salary + performance-based incentives.
  • Travel and mobile reimbursements.
  • Insurance and other employee benefits as per company policy.

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