Field Auditor

Job Description for National Retail (Field Auditor)

Company Overview: QDegrees Services, we are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence.

Role Summary We at Qdegrees looking for a Field Auditor to perform mystery audits and quality audits. This role requires to travel within the assigned territory.

Responsibilities

To Visit service center of Consumer Durables / Retail outlets and perform Audits at various locations and multiple states.

To perform audits at service centre on various predefined parameter (Technical & Non-technical)

To capture VOC of dealers & customers by physical visits & via telecom.

To prepare reports and analysis as necessary to determine areas of improvement & opportunity

Skills and Qualification required-

Graduate

Experience of 0.6 month - 1 year (is a plus)

Good written and verbal skills. (Must be proficient in English or Hindi as well as in any regional language.)

Good Analytical Skills

Open to travel

Must possess 2-wheeler and Driving License

CTC 23k CTC, 18,700k In Hand per month (incentives100rs-300rs per audit)/Negotiable

• Shift:- 6 days working (9:30 am-6:30 pm)