Field Application Engineer

The Application Engineer will play a pivotal role in driving the adoption and success of IAS’ NIR Technology products within the agriculture market in India, with a primary focus on the Indian grains and oilseeds industry. This position requires a dynamic individual with deep technical knowledge, excellent communication skills, and a strong support to our Field Sales Engineers promote IAS products across India.

Job Responsibilities:

· Implement strategic support and modelling plans to effectively promote IAS products to Channel partners, Resellers and End customers in India.

· Support in tender specification preparation and represent IAS in technical paper presentations at seminars, forums, and conferences.

· Collaborate with Channel Partners’ Field Sales Engineers to execute these plans and achieve sales targets.

· Provide application and technical support for Field Sales Engineers and their prospective customers.

· Proactively engage with customers and end-users to understand their needs, provide modelling solutions, and ensure customer satisfaction.

· Conduct site visits and perform fieldwork outside the office as assigned.

· Provide presentations, demonstrations, and technical support to customers and in events (such as trade expos, Workshops and Seminars) when necessary.

· Build and maintain strong relationships with end-users to foster long-term partnerships.

· Provide frontline and after-sales service responses and support to customers, coordinating with HQ for unresolved issues.

· Prepare and deliver schedules and reports on a regular update to the reporting manager, including detailed daily updates during the initial phase of the role.

Requirements:

Educational Background

· Bachelor’s degree or higher in Chemical Engineering, Food Technology, Analytical Chemistry, Biotechnology, Agriculture, or related sciences

Professional Experience

· Minimum 2 years of experience with NIR, FTIR, or similar spectroscopy-based instruments

· Hands-on experience in calibration development is a must

Skills & Attributes

· Strong understanding of agri-food/feed matrices and quality parameters

· Excellent communication skills in English and Hindi; knowledge of regional languages is a plus

· Proficient in Statistics, MS Excel and PowerPoint

· Self-driven, proactive, and able to work independently and as part of a cross-functional team

· Willing to travel extensively (up to 75% of each calendar month) to customer site all over India.

· Strong sense of responsibility, good communication and interpersonal skill, able to work individually and in team.

· Immediate availability is highly preferred.

Benefits:

· Opportunities for overseas travel