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Female Customer Support Executive

Female Customer Support Executive

Eleve Media - An Influencer Marketing Platform Co.

0 years

0 Lacs

gurugram haryana india

Posted:5 days ago| Platform:

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Skills Required

support chat initiation communication

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Handle customer queries via calls, emails, or chat with professionalism and empathy.
Take complete ownership of queries from initiation to resolution with proper follow-ups and documentation.
Maintain detailed records of customer interactions, feedback, and issues.
Collaborate with internal teams to ensure timely and effective solutions.
Proactively identify customer needs and provide appropriate guidance.

Key Requirements

Candidate with excellent command of
English (spoken and written)
.
Strong communication and interpersonal skills.
Prior experience in
customer support or call handling
preferred.
Proactive, empathetic, and capable of handling users with professionalism.
Ability to multitask, adapt, and remain calm under pressure.

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