F&B Supervisor

Job Overview

The F&B Supervisor is responsible for overseeing day-to-day operations of the food and beverage outlets, ensuring smooth service, guest satisfaction, and adherence to quality standards. This role involves supervising staff, coordinating with kitchen and service teams, and supporting management in achieving revenue and service goals.

Key Responsibilities

Operational Management

• Supervise and coordinate daily F&B operations across restaurants, bars, banquets, or in-room dining.
• Ensure high-quality guest service, quick response to complaints, and personalized experiences.
• Monitor table setup, service standards, order taking, and billing accuracy.
• Ensure sufficient stock of crockery, cutlery, glassware, and service items.

Team Supervision & Training

• Lead, train, and motivate the F&B team to deliver exceptional service.
• Schedule staff shifts and ensure adequate manpower during peak hours.
• Conduct briefings before shifts to communicate menus, promotions, and special requirements.
• Support staff development by providing on-the-job coaching.

Guest Relations & Service Excellence

• Interact with guests to gather feedback and ensure satisfaction.
• Handle VIP guests and special requests with professionalism.
• Promote upselling of food, beverages, and promotions to maximize revenue.

Compliance & Standards

• Ensure compliance with hygiene, sanitation, and safety standards.
• Monitor cleanliness and organization of F&B outlets.
• Maintain SOPs for service standards and suggest improvements.

Financial & Reporting

• Assist in managing daily sales, cash handling, and reporting.
• Monitor wastage and control operating costs.
• Support F&B Manager in preparing performance reports and achieving revenue targets.

Qualifications & Requirements

• Bachelor’s / Diploma in Hotel Management or equivalent.
• 2–4 years of experience in F&B service.
• Strong knowledge of F&B operations, service styles, and customer handling.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of POS systems and basic reporting.

Compensation & Benefits

· Meals & Uniform provided.

· Accommodation.

· Health and insurance benefits.

· Provident Fund.

· Paid sick time.

· Paid time off.

· Incentives to be paid.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person