F&B Steward

# **Job Description – F&B Steward / Associate**

**Location:** Peninsula Redpine Hotel, Andheri East, Mumbai

**Department:** Food & Beverage

**Reports To:** Restaurant Captain / Restaurant Manager

---

## **Position Summary:**

F&B Stewards are responsible for delivering excellent guest service by ensuring timely order taking, food serving, table setup, cleanliness, and overall restaurant hygiene. They play a key role in creating a smooth dining experience and maintaining Peninsula Redpine’s service standards.

---

## **Key Responsibilities:**

### **Guest Service:**

* Welcome guests politely and present menus.

* Take accurate food & beverage orders and enter them in the POS.

* Serve food and beverages as per service standards.

* Refill water, clear tables, and assist guests throughout their dining experience.

* Handle guest queries professionally and escalate issues if required.

### **Operational Duties:**

* Set up tables, cutlery, linen, and service stations according to restaurant standards.

* Ensure cleanliness and proper arrangement of the dining area before and after service.

* Follow proper sequence of service for all meal periods.

* Carry out side duties such as polishing cutlery, folding napkins, and stocking supplies.

* Assist Captains and Supervisors during peak hours.

### **Coordination:**

* Communicate guest preferences and special requests to the kitchen and bar.

* Coordinate with Hostess, Kitchen, and Bar teams to ensure smooth service flow.

* Support team during events, banquets, and special promotions.

### **Sales Contribution:**

* Upsell food and beverage items to enhance guest experience and increase revenue.

* Inform guests about ongoing offers, special menus, or signature dishes.

---

## **Requirements:**

* Good communication skills and a positive attitude.

* Well-groomed and professional appearance.

* Ability to handle pressure and multitask in busy operations.

* Basic knowledge of F&B service standards (training will be provided).

* Team player with a willingness to learn.

---

## **Education & Experience:**

* Minimum HSC or Graduate.

* 0–2 years of experience in restaurants, hotels, or F&B service (freshers can apply).

---

## **Age Criteria:**

* 20 to 28 years (can be customized as needed)

---

If you'd like, I can also prepare:

✔ JD for Captain / Senior Steward

✔ Job posting format for Indeed/Naukri

✔ A hiring flyer

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Provident Fund

Work Location: In person