Job Title: Guest Relation Executive (GRE) Reports to: Front Office Manager/Guest Services Manager Location: Peninsula Redpine Hotel, [Location] Job Summary: We are seeking a highly skilled and customer-focused Guest Relation Executive to join our team at Peninsula Redpine Hotel. The successful candidate will be responsible for ensuring exceptional guest experiences, building strong relationships with our guests, and providing personalized service to exceed their expectations. Key Responsibilities: 1. Guest Interaction: Greet and welcome guests, anticipate their needs, and provide personalized service to ensure a memorable stay. 2. Guest Services: Coordinate with various departments to resolve guest issues, respond to guest requests, and provide information about hotel services and local attractions. 3. Relationship Building: Build strong relationships with guests, encourage loyalty, and promote the hotel's brand. 4. Feedback Collection: Collect feedback from guests, identify areas for improvement, and suggest enhancements to improve guest satisfaction. 5. Collaboration: Work closely with front office, housekeeping, and other departments to ensure seamless guest experiences. 6. Communication: Maintain effective communication with guests, colleagues, and management to ensure guest satisfaction and resolve issues promptly. Requirements: 1. Education: Bachelor's degree in Hospitality, Hotel Management, or a related field. 2. Experience: Minimum 1-2 years of experience in a similar role, preferably in a luxury hotel (Fresher can Apply). 3. Skills: - Excellent communication and interpersonal skills - Strong problem-solving and conflict resolution skills - Ability to work in a fast-paced environment - Proficiency in hotel management systems (PMS) and CRM software 4. Language: Fluency in English (additional languages an advantage) What We Offer: 1. Competitive salary and benefits package 2. Opportunities for professional growth and development 3. Collaborative and dynamic work environment 4. Access to training and development programs If you're passionate about delivering exceptional guest experiences and building strong relationships, we'd love to hear from you! Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Leave encashment Provident Fund Work Location: In person Speak with the employer +91 9699765691

Job Title: F&B Steward Location: Peninsula Redpine Hotel, Andheri East, Mumbai Department: Food & Beverage Reports To: F&B Supervisor / F&B Manager Position Summary: As an F&B Steward at Peninsula Redpine Hotel, you will be responsible for delivering an exceptional dining experience to guests through courteous service, attention to detail, and maintaining cleanliness in the dining and service areas. You will play a key role in enhancing guest satisfaction and supporting the smooth functioning of the F&B outlets. Key Responsibilities: Greet guests courteously and assist them with seating and menu information. Take food and beverage orders accurately and ensure timely service. Serve food and drinks in a professional, friendly, and efficient manner. Clear used plates, glasses, and cutlery promptly and neatly. Ensure all tables, chairs, and service areas are clean and well-organized. Coordinate with kitchen and bar staff to ensure smooth and timely order delivery. Maintain hygiene standards and follow all safety protocols. Set up dining areas before service and clean up afterward. Handle guest queries and resolve minor complaints courteously. Support in banquet setups and special events as assigned. Skills & Competencies: Good communication and interpersonal skills Pleasant personality and positive attitude Basic knowledge of food and beverages Ability to work under pressure and in a fast-paced environment A team player with attention to detail Qualifications & Experience: Minimum 10th/12th pass or equivalent Diploma/Certification in Hotel Management or F&B Service preferred 0–2 years of experience in F&B service; freshers may apply with good communication skills Knowledge of basic English and Hindi Work Environment: Rotational shifts including weekends and holidays Standing for extended periods during service Fast-paced and guest-facing role Join the Peninsula Redpine Team and be part of a hospitality brand that values service excellence, guest satisfaction, and employee growth. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Leave encashment Provident Fund Work Location: In person

Job Title: F&B Captain Location: Peninsula Redpine Hotel, Andheri East, Mumbai Department: Food & Beverage Reports To: F&B Manager / Outlet Manager Position Summary: As an F&B Captain at Peninsula Redpine Hotel, you will be responsible for supervising the service team, ensuring smooth operations of the restaurant or bar outlet, and delivering outstanding guest service. You will lead by example, maintain high service standards, and assist in training and managing the F&B team. Key Responsibilities: Supervise day-to-day F&B service operations in the assigned outlet. Allocate tasks and brief stewards before each shift. Ensure guests are greeted, seated, and served in a professional and timely manner. Handle guest complaints and feedback effectively and escalate when necessary. Maintain hygiene, cleanliness, and ambience of the outlet at all times. Coordinate with the kitchen and bar to ensure timely order delivery. Upsell menu items and promote ongoing offers to enhance revenue. Maintain inventory and requisition of service equipment, cutlery, and glassware. Assist in training new stewards and support staff. Ensure billing accuracy and support closing procedures. Skills & Competencies: Strong leadership and team management skills Excellent communication and guest handling abilities Sound knowledge of food, beverages, and service etiquette Ability to multitask and manage time effectively Proficient in POS systems and order handling Qualifications & Experience: Diploma or Degree in Hotel Management or F&B Service Minimum 2–4 years of experience in F&B operations; at least 1 year as Captain or Supervisor Fluent in English and Hindi; additional regional languages are a plus Familiar with bar, restaurant, and banquet service Work Environment: Rotational shifts including weekends and holidays Physically active role with standing/walking for extended hours Guest-facing, fast-paced work setting Be a part of the Peninsula Redpine Team , where hospitality meets excellence, and every guest interaction is an opportunity to lead with service and care. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Leave encashment Provident Fund Work Location: In person

Job Title: F&B Outlet Coordinator Location: Peninsula Redpine Hotel, Andheri East, Mumbai Experience Level: Fresher/1 year Peninsula Redpine Hotel is seeking a passionate and dynamic individual to join our team as an F&B Outlet Coordinator. This role is perfect for someone who is enthusiastic about the food and beverage industry and has a strong willingness to learn and grow in the field. Key Roles & Responsibilities 1. Demonstrate a keen interest in identifying, learning, and creating new trends and ideas in the F&B sector. 2. Collaborate with chefs for menu ideation and with mixologists for creating new and innovative menus. 3. Coordinate with third-party vendors including PR agencies, social media platforms, SEO/Website managers, and physical marketing agencies. 4. Possess a good understanding of how to effectively utilize Instagram for marketing purposes. 5. Ability to operate a mobile phone camera is preferred for capturing and showcasing culinary creations. 6. A charming personality is considered an added advantage in this role. 7. Maintain a "never say die" attitude when faced with challenges. 8. Approach problem-solving in a solutions-oriented manner. 9. Display a strong interest in experimenting with new food and drink recipes. 10. Show an eagerness to continuously learn and enhance skills through workshops and trainings. If you have a passion for F&B, a creative mindset, and a desire to be part of a dynamic team, we welcome you to apply for the F&B Outlet Coordinator position at Peninsula Redpine Hotel. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Leave encashment Provident Fund Work Location: In person

Job Title: F&B Outlet Coordinator Location: Peninsula Redpine Hotel, Andheri East, Mumbai Experience Level: Fresher/1 year Peninsula Redpine Hotel is seeking a passionate and dynamic individual to join our team as an F&B Outlet Coordinator. This role is perfect for someone who is enthusiastic about the food and beverage industry and has a strong willingness to learn and grow in the field. Key Roles & Responsibilities 1. Demonstrate a keen interest in identifying, learning, and creating new trends and ideas in the F&B sector. 2. Collaborate with chefs for menu ideation and with mixologists for creating new and innovative menus. 3. Coordinate with third-party vendors including PR agencies, social media platforms, SEO/Website managers, and physical marketing agencies. 4. Possess a good understanding of how to effectively utilize Instagram for marketing purposes. 5. Ability to operate a mobile phone camera is preferred for capturing and showcasing culinary creations. 6. A charming personality is considered an added advantage in this role. 7. Maintain a "never say die" attitude when faced with challenges. 8. Approach problem-solving in a solutions-oriented manner. 9. Display a strong interest in experimenting with new food and drink recipes. 10. Show an eagerness to continuously learn and enhance skills through workshops and trainings. If you have a passion for F&B, a creative mindset, and a desire to be part of a dynamic team, we welcome you to apply for the F&B Outlet Coordinator position at Peninsula Redpine Hotel. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Leave encashment Provident Fund Work Location: In person

We’re Hiring: Female Marketing Executive with a Passion for F&B Location: Peninsula Redpine Hotel, Andheri East, Mumbai Bonus: Must have an engaging Instagram presence! About the Role: Are you someone who dreams in hashtags, thinks in reels, and plans your next post while tasting a new cocktail? Do you light up the room with charm, and know how to make Dalgona coffee and a marketing campaign? Then we’re looking for YOU . Your Day Will Look Like This: ✅ Collaborate with chefs and Mixologists to bring new menus and concepts to life. ✅ Spot the next viral trend before it’s viral — and make sure we’re part of it. ✅ Connect with PR teams, SEO experts, social media managers, and physical marketing partners to amplify our brand voice. ✅ Capture moments — literally. Know your way around a mobile phone camera? Even better. We’re Looking for Someone Who: Has a natural flair for Instagram (Reels, Stories, Hashtags — you know the drill). Loves food. Loves drinks. Loves talking about them even more. Brings a “never say die” attitude and finds solutions where others see problems. Is curious, coachable, and constantly looking to up skill via trainings and workshops. Has a warm, approachable, and charismatic personality. Preferred: Female candidates with prior exposure to the F&B industry or marketing in hospitality. Someone who already runs a personal or niche Instagram page. What’s In It For You? A creative, high-energy team The opportunity to shape F&B marketing experiences Learnings, growth, and real-time exposure to the evolving digital + hospitality scene. Ready to stir the market with your ideas? Send us your resume + Instagram handle to [email protected] / whatsapp- 9699765691. Let’s cook up some brand magic together! Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Food provided Leave encashment Provident Fund Language: English (Required) Work Location: In person

Job Title: Sous Chef – Continental Cuisine Department: Kitchen Location: Andheri East, Airport Road Metro Station Reporting To: Executive Chef / Head Chef Company: Peninsula Redpine Hotel Job Summary: We are seeking a passionate and skilled Sous Chef with a strong foundation in Continental cuisine to join our dynamic culinary team. The ideal candidate will assist in overseeing kitchen operations, ensuring quality, consistency, and creativity in all dishes, and leading the team in the absence of the Head Chef. Key Responsibilities: Menu Planning & Execution Assist in designing and executing Continental menus, focusing on quality, innovation, and seasonal ingredients. Ensure all dishes are prepared to the highest standards of presentation and taste. Team Supervision Lead, train, and supervise kitchen staff. Delegate daily tasks and ensure compliance with hygiene and food safety standards. Inventory & Cost Control Monitor food stock and place orders as needed. Ensure minimum food wastage and optimal use of raw materials. Kitchen Operations Ensure the kitchen is operating efficiently during service hours. Maintain cleanliness, organization, and equipment in the kitchen. Quality & Consistency Check food plating and presentation regularly. Maintain consistency in taste, quality, and appearance. Collaboration Work closely with the Head Chef and F&B team for special events and new dish trials. Support in planning and executing live counters, buffets, or à la carte dining. Requirements: Proven experience as a Sous Chef or Senior Chef de Partie in a Continental kitchen. In-depth knowledge of modern Continental cooking techniques and ingredients. Strong leadership and interpersonal skills. Ability to work under pressure and multitask. Culinary degree/diploma preferred. Key Skills: Continental cooking expertise Leadership and team management Time management and multitasking Food safety and hygiene knowledge Creativity and presentation skills Apply Now if you’re ready to bring global flavors and creativity to our kitchen! Email - [email protected] / 9699765691. Job Type: Full-time Pay: ₹60,000.00 - ₹65,000.00 per month Benefits: Food provided Leave encashment Provident Fund Work Location: In person

Job Description: Communication & Support Executive Company Name: Peninsula Redpine Hotel Location: Andheri East, Airport Road Metro Station Qualification Required: B. Com Graduate Experience: 0–2 years (Fresher's can apply) Employment Type: Full-time Key Responsibilities: Handle WhatsApp Broadcast communication for updates, offers, and service alerts. Maintain contact lists and segment audience for targeted communication. Manage outgoing and incoming customer calls for inquiries, feedback, and coordination. Respond promptly to customer queries via email and maintain professional correspondence. Maintain CRM records and logs of communication for reporting and review. Collaborate with internal teams for smooth customer service execution. Requirements: Graduate in B. Com or related field. Strong verbal and written communication skills. Basic knowledge of WhatsApp Business tools and email etiquette. Customer-focused attitude with good listening and interpersonal skills. Proficiency in MS Office (Word, Excel) and basic CRM tools (preferred). Apply Now:- [email protected] / 9699765691 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Leave encashment Provident Fund Work Location: In person Speak with the employer +91 9699765691