F&B Executive

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We are seeking a dynamic and customer-focused F&B Executive to join our team in Lucknow, India. As an F&B Executive, you will play a crucial role in ensuring smooth operations and exceptional guest experiences in our food and beverage outlets.

• Coordinate opening and closing duties, ensuring all settings meet standards and procedures
• Supervise and mentor junior team members and casual staff
• Manage restaurant reservations and cancellations efficiently
• Take and deliver food and beverage orders according to guest preferences and service standards
• Implement and maintain food safety and hygiene standards (HACCP)
• Upsell and promote food and beverage offerings to maximize sales revenue
• Provide personalized service by remembering patron names and preferences
• Assist in inventory management and supply requisitions
• Collaborate with kitchen staff to ensure timely and quality food delivery
• Handle guest inquiries and resolve issues promptly and professionally
• Contribute to the continuous improvement of service standards and operational efficiency

• Proven experience in food and beverage operations, preferably in a supervisory role
• Strong knowledge of food and beverage service standards and procedures
• Excellent customer service skills with a focus on creating memorable guest experiences
• Leadership abilities with experience in training and mentoring team members
• Proficiency in restaurant management software and point-of-sale systems
• Thorough understanding of food safety and hygiene standards (HACCP)
• Outstanding communication and interpersonal skills
• Ability to work efficiently in a fast-paced, high-pressure environment
• Strong problem-solving and decision-making skills
• Detail-oriented with excellent organizational abilities
• Flexibility to work various shifts, including weekends and holidays
• Fluency in English; knowledge of Hindi or other local languages is a plus
• Relevant degree in Hospitality Management or related field is preferred

3-5 Years of experience in F&B Service with branded hotels.