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Facility Executive Soft service

Facility Executive Soft service

JLL

3 years

0 Lacs

kochi kerala india

Posted:3 days ago| Platform:

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Skills Required

service support contracts metrics collaboration optimization resolve reports management communication software

Work Mode

On-site

Job Type

Full Time

Job Description

Facility Executive Soft Service
What this job involves:As a Facility Executive Soft Service at JLL, you will be at the forefront of shaping a brighter way for our clients by ensuring their workplace environments are optimized for productivity, comfort, and wellbeing. This role involves overseeing and coordinating all soft services operations within assigned facilities, including cleaning, catering, and other support services that enhance the user experience. You'll work collaboratively with internal teams and external vendors to deliver exceptional service standards while managing budgets, contracts, and performance metrics. The position requires someone who embraces innovative ways of working and can adapt to evolving client needs in today's dynamic workplace environment. You'll serve as a key point of contact for clients, building strong relationships and ensuring service delivery aligns with their strategic objectives while supporting the overall wellbeing of building occupants.What your day-to-day will look like:

Manage and coordinate soft service operations across assigned facilities, ensuring consistent service delivery and quality standards
Develop and maintain relationships with clients, vendors, and stakeholders through our culture of collaboration and open communication
Monitor service performance metrics, conduct regular site inspections, and implement continuous improvement initiatives
Prepare and manage budgets for soft services, identifying cost optimization opportunities while maintaining service excellence
Respond to client requests and resolve service issues promptly, prioritizing opportunities to exceed expectations
Lead and participate in client meetings, presenting service reports and strategic recommendations for facility improvements

Required qualifications:

Graduate and above with minimum 3+ years of experience in facilities management or soft services coordination
Strong understanding of soft services including cleaning, catering, and grounds maintenance
Proven experience in vendor management and contract administration
Excellent communication and interpersonal skills with ability to build relationships across diverse teams
Proficiency in facilities management software and Microsoft Office Suite
Demonstrated problem-solving abilities and attention to detail

Location: Kochi.

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Facility Executive Soft service