Facilities Deputy Manager

1. Primary Responsibilities

Building Safety & Maintenance

• Ensure all building facilities adhere to proper safety standards and cleaning procedures.
• Maintain equipment and building provisions to meet health and safety requirements.
• Organize and plan building installations and refurbishments.
• Keep building and facilities up to code while following maintenance protocol.
• Run routine maintenance inspections.
• Monitor interior and exterior areas of the building for cleanliness and general upkeep.
• Ensure adherence to all safety guidelines and requirements by staff and vendors.

Team & Vendor Management

• Supervise facilities & Security staff and delegate cleaning and maintenance responsibilities.
• Communicate with external contractors and vendors.
• Maintain discipline and quality of work across all staff.
• Coordinate with Original Equipment Manufacturers (OEMs) for service obligations as per AMC and in case of system breakdown.

Compliance & Operations

• Establish policies and objectives consistent with organizational goals to ensure safe operation.
• Maintain compliance with security, audit procedures, and client management policies.
• Coordinate with local authorities.
• Support maintenance and installation work as needed.
• Ensure departmental operations adhere to health and safety policies.
• Manage inventory, rental, repair, and maintenance of equipment.
• Prepare and implement project budgets and timeframes.

Data & Reporting

• Maintain essential records and files related to building operations.
• Analyze complaints and recommend solutions.
• Gather and report data on facility operations.
• Periodically check and amend checklists, operation steps, and spare parts consumption analysis.

2. Required Skill Set & Competencies

Must-Have Skills

• Direct planning and delivery of all facility-related and administrative support services.
• Conduct periodic inspections to ensure adequate services and determine maintenance needs.
• Assign and review work, maintain discipline, and resolve maintenance issues.
• Innovate, suggest, and implement energy management solutions.
• Manage office services needed to support departmental operations.

Good-to-Have Skills

• Certified Facility Manager (CFM) credential or equivalent.
• Strong technical knowledge in building maintenance, repairs, and facility management.
• Familiarity with local building codes, safety regulations, and environmental compliance.
• Experience with property management software and smart building technologies.
• Strong organizational, problem-solving, and decision-making skills.
• Ability to prioritize tasks, meet deadlines, and manage multiple projects.
• Contract handling experience and budget planning skills.

3. Qualifications

• Graduate/Postgraduate degree in Facility Management, Real Estate Management, or a related field.
• Advanced mechanical and plumbing skills.
• Knowledge of HVAC and other building systems.
• Basic understanding of accounting and finance principles.
• Strong leadership and problem-solving skills.