Export Factory Compliance Officer

Job Summary:

The Factory Compliance Officer is responsible for ensuring the factory meets all social, ethical, and technical compliance standards required by international buyers, regulatory bodies, and third-party auditing agencies. The role involves preparing the factory for audits, conducting internal checks, ensuring adherence to buyer-specific codes of conduct, and leading continuous improvement in compliance and sustainability practices.

Key Responsibilities:1. Social Compliance:

• Maintain and implement social compliance systems in line with SA8000, SEDEX, BSCI, WRAP, SMETA, and buyer-specific standards.
• Prepare documentation and the facility for buyer and third-party social audits.
• Conduct internal social audits (wages, working hours, health & safety, grievance mechanisms, etc.).
• Work with HR, Admin, and Production teams to close non-compliances and ensure preventive systems are in place.
• Conduct regular worker awareness sessions on rights, health & safety, and grievance redressal.
• Maintain up-to-date records of licenses (Factory License, Fire NOC, ESI, PF, etc.).

2. Technical Compliance:

• Ensure the factory complies with buyer-required technical protocols, including product safety, metal detection, needle control, quality systems, and lab testing.
• Facilitate and support technical audits like C-TPAT, QMS, GMP, and brand-specific factory evaluations.
• Implement and monitor corrective action plans (CAPs) for technical audit findings.
• Ensure calibration and maintenance of production and quality-related equipment.

3. Documentation & Reporting:

• Maintain compliance-related documentation, audit files, CAPs, and buyer-specific records.
• Monitor and report monthly compliance performance to management.
• Act as a liaison between factory teams and third-party auditors, buyer CSR teams, and technical evaluators.

4. Continuous Improvement:

• Identify systemic gaps and propose sustainable solutions to meet long-term compliance goals.
• Keep up-to-date with changing global compliance standards and buyer requirements.
• Coordinate training programs for staff and workers to raise compliance awareness.

Key Skills and Competencies:

• In-depth knowledge of social and technical audit frameworks and compliance regulations.
• Strong documentation, record-keeping, and reporting skills.
• Ability to handle external audits independently and professionally.
• Strong interpersonal skills to coordinate with internal teams and external stakeholders.
• Proficiency in MS Office and audit portals (Sedex, BSCI platform, Higg, etc.).

Qualifications & Experience:

• Graduate in any discipline (preferably in Social Sciences, HR, Compliance, or Industrial Relations).
• 3–6 years of relevant experience in factory compliance, with hands-on experience in handling buyer audits.
• Experience in export manufacturing units (textiles, bags, garments, footwear, etc.) preferred.
• Familiarity with CSR programs of international retailers (Walmart, Target, Kmart, etc.) is a strong advantage.

Working Conditions:

• Based in factory with frequent floor visits.
• Must be available during external audits (including weekends if required).
• May require occasional travel to other units or vendor facilities.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off

Schedule:

• Fixed shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Will you be able to reliable commute or relocate to gurgaon haryana for this job
• How many year of tatal experience do you have?

Work Location: In person