Experience Design Engineer 1

Job Summary

• This role is responsible for designing and enhancing the overall experience that users have while interacting with a product, service, or system. The role combines aspects of both user-centered design and engineering to create seamless and intuitive experiences for users. The role analyzes user data and feedback to derive insights that inform design decisions and create user personas, user flows, and journey maps to guide design processes.
  

Responsibilities

• Analyzes or designs portions of user experience solutions for products and service lines based on established design principles and in accordance with design strategy, practices, and guidelines.
• Tests and gathers user experience data using established research methodology; describes and reports data using standard metrics and methods.
• Implements portions of user experience design plans, changes, specifications, and reusable design elements for new and existing products.
• Translates concepts and requirements into personas, journey maps, storyboards, user flows, interactive prototypes, and user stories that lead to intuitive user experiences.
• Ensures to collect, reflect, and take action on feedback from stakeholder interactions, design validation sessions and playbacks.
• Partners well with other user experience team members in creating visual design artifacts required in discover and define phases.
• Translates complex problems into simple practical design solutions that are grounded in user research and data.
• Develops understanding of internal and outsourced development partners on user experience design and development.
• Participates as a member of project team of other user experience designers to develop holistic, high- quality user experience solutions for low to moderately-complex projects, products, and services.
• Possesses ability to assess technology constraints and opportunities, and adjust design approaches accordingly.
  

Education & ExperienceRecommended

• Four-year Degree in Design, Human Factors Engineering, Social Sciences research, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-2 years of work experience, preferably in design principles, human factors engineering, social sciences research, or a related field.
  

Preferred Certifications

• Certified User Experience Professional (CUXP)
  

Knowledge & Skills

• Agile Methodology
• Cascading Style Sheets (CSS)
• Design Thinking
• Figma (Design Software)
• Information Architecture
• Interaction Design
• Invision (Design Software)
• Product Design
• Prototyping
• Usability
• Usability Testing
• User Experience (UX)
• User Experience (UX) Design
• User Flows
• User Interface (UI)
• User Interface (UI) Design
• User Research
• User-Centered Design
• Visual Design
• Wireframing
  

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
  

Impact & Scope

• Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.
  

Complexity

• Learns to apply basic theories and concepts to work tasks.
  

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.