Executive - Technical Support

0 - 3 years

1 - 5 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

I. Provide service and customer support during field visits or dispatches
II. Manage all on site installation, repair, maintenance and test tasksIII. Diagnose errors or technical problems and determine proper solutionsIV. Produce timely and detailed service reportsV. Document processesVI. Provide the support on the callsVII. Follow all company's filed procedures and protocolsVIII. Cooperate with technical team and share information across the organisationIX. Comprehend customer requirements and make appropriate recommendations/briefingsX. Build positive relationships with customersXI Should have good command over Ms word, MS Office & Excel.XII Team Handling experience would be an added advantage

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