Executive - Sales Support

· Prepare and send accurate quotations based on customer requirements.

· Follow up with clients after order placement for updates, clarifications and satisfaction checks.

· Follow-up and communicate with clients regarding the status of received metal.

· Track and manage customer feedback or concerns related to order fulfilment.

· In case of order cancellation, coordinate with the dispatch team and inform the sales team about return order.

· Maintain records of client communications, quotation history and order changes.

· Support the sales team with timely information to enhance customer service and sales planning.

· Preparation of MIS Report and send to Manager-Sales and Marketing and Management weekly.

· Arrange Samples for Exhibitions and Sales Team.

· Coordinate and attend Exhibitions to support brand visibility, lead generation and sales engagement.

· Advise Billing department on labour rate, billing format and gold purity requirement of client.

To identify the trainings requirements and communicate the same to the HOD.

Please share your resume at [email protected] or contact - 9137930972

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person