Posted:-1 days ago|
Platform:
Work from Office
Internship
Act as the first point of contact for school administrators and teachers.
Resolve queries related to Digital class solutions, IFPs, and digital learning tools and handle queries related to our Books.
Provide basic technical troubleshooting and escalate complex issues as needed.
Coordinate with implementation, Operations, Sales and technical teams for timely support.
Assist in training and onboarding of school staff.
Maintain records, update ticketing systems, and share regular reports.
Graduate in any discipline.
Strong communication and customer-handling skills.
Basic technical troubleshooting knowledge.
Experience in EdTech or school support preferred.
Ability to multitask and work under pressure.
Next Education India
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