Executive - Motor Claims

Company Description

GarageWa is an automotive service company dedicated to providing 24/7 mobile mechanic services for car owners, ensuring a hassle-free experience. We are on a mission to build the most convenient and trusted car repair service, with a focus on customer support, total trust, and transparency. Our goal is to be the premier provider of car repair services in India, known for quality workmanship, fair prices, and friendly customer service. GarageWa offers doorstep service and free pick-up and drop-off for major works within the city, aiming to make car repair services reliable and affordable for our customers.

Job Summary:

We are seeking an experienced Executive - Motor Claims to manage insurance companies, handle insurance claims, and coordinate with insurance companies to bring in accidental vehicles for repair. The successful candidate will be responsible for ensuring smooth claims processing, building relationships with insurance companies, and driving business growth.

Key Responsibilities:

1. Manage relationships with insurance companies to facilitate claims processing and vehicle repairs.

2. Handle insurance claims from receipt to settlement, ensuring timely and efficient processing.

3. Coordinate with insurance companies to survey and inspect damaged vehicles.

4. Liaise with insurance companies to obtain approval for repairs and settlements.

5. Ensure compliance with company policies, regulatory requirements, and industry standards.

6. Identify and pursue new business opportunities with insurance companies.

7. Collaborate with internal teams, such as workshop and service teams, to ensure seamless claims processing.

8. Maintain accurate records and documentation of claims and communications with insurance companies.

9. Resolve issues and disputes with insurance companies, ensuring prompt and fair settlement of claims.

10. Analyze claims data to identify trends and areas for improvement.

Requirements:

1. Relevant experience in motor insurance claims handling and insurance company relationships.

2. Strong knowledge of insurance policies, procedures, and regulatory requirements.

3. Excellent communication, negotiation, and interpersonal skills.

4. Ability to work independently and as part of a team.

5. Strong analytical and problem-solving skills.

6. Proficiency in MS Office and other relevant software applications.

Desired Skills:

1. Insurance industry knowledge and experience.

2. Claims handling and settlement experience.

3. Strong networking and relationship-building skills.

4. Ability to work in a fast-paced environment.

Qualification:

• BE/B.TECH PREFERRED (AUTOMOBILE OR MECHANICAL ENGINEERING)
• DIPLOMA IN AUTOMOBILE OR MECHANICAL ENGINEERING