Executive Manager- Total Rewards

As a Total Rewards Manager, your role involves managing service level agreements (SLAs) and ensuring adherence to defined performance metrics. You will be responsible for maintaining deep process knowledge and driving continuous improvement initiatives to ensure high levels of customer satisfaction and process quality. Handling escalations effectively and ensuring timely resolution will be a key part of your responsibilities. Your role also includes supporting the transition and integration of new workstreams into the team as part of white space closure initiatives. You will need to provide clear direction, set performance expectations, and support the career development and engagement of team members. Effective resource planning and capability building within the team will be crucial for success in this role. As a Total Rewards Manager, you will manage, coach, and develop a team of Total Rewards professionals, fostering a high-performance culture. Your qualifications should include a Bachelor's degree or an MBA from Tier 1 or Tier 2 institution, along with 8-11 years of total experience, with at least 5+ years in Total Rewards. - Bachelors degree required and/or MBA from Tier 1 or Tier 2 - 8-11 years total experience with at least 5+ years in Total Rewards,