83 Process Knowledge Jobs

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Your main tasks will include managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails, documenting all pertinent end user identification information, updating your availability in the RAVE system, recording and tracking all queries received, following standard processes and procedures to resolve client queries, accessing and maintaining internal knowledge bases to provide effective problem resolution, identifying product detai...

As a Customer Service Executive / Telecaller at Bharat Matrimony, your role involves reaching out to customers over the phone to sell paid memberships and provide excellent service. Here is what you can expect in this position: **Role Overview:** You will be responsible for making outbound calls, following up on leads, and selling memberships by explaining the product features to customers. Building a strong relationship with customers, understanding their requirements, and suggesting the right products are crucial aspects of your role. **Key Responsibilities:** - Make outbound calls and follow up on assigned leads - Build trust with customers by understanding their needs and suggesting the ...

As a Graduate (Any) with a minimum of 1.6 - 5 years of work experience in an international BPO Banking process, you are expected to have an excellent understanding or be an SME of KYC/AML/CDD experience. It is mandatory for you to be flexible to work in night shifts and possess excellent oral and communication skills in English. Key Responsibilities: - Have a strong understanding of KYC/AML concepts and processes - Maintain the necessary SLAs and report to the team manager regularly - Anticipate problems and know when to deviate from standard practices - Seek assistance to resolve complex issues using process knowledge - Adhere to project requirements and department objectives - Follow techn...

As a Catalyst Development & Scale-Up In charge, you will be responsible for leading the research, development, optimization, and scale-up of catalyst systems used in pharmaceutical manufacturing processes. Your role will involve bridging laboratory innovation with plant-level implementation to ensure efficient, cost-effective, and compliant production of high-quality intermediates and APIs. You will need to have a strong expertise in catalysis chemistry, process knowledge, scale-up methodologies, and precious metal inventory management. Key Responsibilities: - Design and optimization of Pd, Pt, Ru, Rh systems on suitable supports. - Scale-up from lab to pilot to plant with heat and mass tran...

As an experienced candidate with a deep understanding of external shifter systems in the Automotive Industry, your role will involve the following responsibilities: - Perform detailed testing of external shifter systems to ensure optimal performance and functionality. - Develop and implement test plans, procedures, and protocols. - Prepare a detailed validation plan in line with project requirements and stakeholder alignment. - Engage in discussions with various departments such as Engineering, Quality, After Sales, Manufacturing Plants, both within the company and globally, to address technical, planning, cost, and quality aspects of projects. - Analyze customer complaints and provide techn...

Team Lead-Operations Hyderabad Permanent Role Primary Responsibility Manage the day-to-day activities of the QMC as defined in the function below. Is accountable to for all Visa application related operations. The department-specific supervisors will report into this position. Essential Functions Overall responsibility of QMC Monitor team performance and devise a plan to improve (if required) The person will have approx. 2-4 direct reports & will manage a team size of approx.15-40 employees Assign staff duties and manage roster based on the trend analysis/footfall trend in each of the QMC Overall administrative and people management responsibility To ensure highest level of service standards...

As a Process Executive at Infosys BPM Ltd., your role will involve the following responsibilities: - Proficient with basic computer knowledge - Flexibility to work in a 24*5 environment, specifically in the US time zone - Quick and efficient understanding of process knowledge - Eligibility for any graduates (excluding B.TECH & MCA) - Good communication skills, both oral and written - Comfortable working from the office located at Mahindra World City, Jaipur Please note that the job location is in Jaipur, and the experience required is 0-1 year. The qualification required is any graduate except for B.TECH & MCA. You should be flexible with shifts and have all educational certificates availabl...

This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce. Prerequisite: Willing to work Nights / flexible schedules / shifts Act as a supervisor for Process Assistants and Ops Amba...

Role Overview: As a Senior Data Analyst with 5-9 years of experience, specializing in data analytics and possessing exceptional SQL scripting skills, you will be responsible for collecting, interpreting, and analyzing critical datasets. Your expertise in interpreting and reporting data analysis results using dashboards and framing SQL queries to derive meaningful insights from data will be crucial. Troubleshooting issues, resolving them within agreed SLAs, and conducting detailed RCA review reporting are also part of your key responsibilities. Your knack for creating additional data sources, metrics, and breakdowns through SQL queries will be essential. Key Responsibilities: - Collect, inter...

As a Customer Contact Comms New Associate at Accenture, you will be aligned with the Customer Support vertical to manage and resolve customer queries, handle escalations and complaints, and provide optimal resolutions. Your role will involve closing faults and complaints within SLAs, with a preference for candidates proficient in email and chat processes, as well as typing skills. You will be responsible for recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests within the defined support scope. Your focus will be on managing unplanned interruptions to restore normal service operations promptly for non-voice interactions such as email, web, and chat. **...

As a Team Leader at the Vehicle Production Plant in Chennai, India, your role will involve managing the overall Zone activities to enhance productivity [OEE]. Your primary responsibilities will include: - Providing manufacturing support to the Trim Shop - Assisting with call management - Demonstrating thorough process assembly & rework skills - Developing a training plan for team members Your deep process knowledge will play a pivotal role in driving the success of the manufacturing operations in the Trim Shop. Qualifications Required: - Previous experience in a manufacturing environment - Strong understanding of assembly processes - Excellent communication and leadership skills In addition ...

Job Title: Subject Matter Expert (SME) Operations Location: Mohali / Karnal Shift: Morning / Evening / Night Experience: 2+ years (KPO, BPO, service industry) Languages: English & Punjabi Key Responsibilities Provide process expertise and support operations. Guide and train teams on best practices. Resolve complex issues and improve workflows. Share knowledge and document improvements. Skills & Requirements Strong process knowledge in service industry. 2+ years in KPO/BPO roles. Good communication in English & Punjabi. Flexible to work in different shifts. Skills: english,communication,sme,punjabi,bpo,operations

As a candidate for the role of Development Engineer for Engine Parts, your main responsibility will be to develop engine parts for casting, forging, and machined commodities within the budgeted cost. You are expected to have in-depth process knowledge of casting, forging, machining, and proprietary commodities related to engine part development and commercial settlement. Your role will involve determining the costing of components and working towards achieving the target cost, with knowledge of Should Costing and Zero Base Costing. Additionally, you will be required to build a strong vendor base with a sustainable approach to expand the engine business. Key Responsibilities: - Develop engine...

Role description Job Description Position Overview Position Title Key Account Manager Department Group Credit Life Level/ Band Executive (204) Role Summary: Achievement of annual sales and profit targets for credit life sales Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public houses Lead and manage training and development programs for client's staff Develop the value penetration and wallet share in the business. Coordinating with internal stakeholder and partner team for issuance and other service related coordination Organizational Relationships Reports To Sales Manager/Area Sales Manager Supervises Job Dimensions Geographic Area Cover...

Machine Operation Process Monitoring Batch Processing Material Handling Quality Check Documentation Compliance (GMP/ISO/SOPs) Equipment Cleaning Line Changeover Safety Practices Reporting Teamwork Troubleshooting

As a candidate for the position based in Bengaluru, you are expected to ensure the delivery of services in accordance with SLAs. Your responsibilities will include monitoring, reporting, and analyzing KPIs related to service excellence and customer satisfaction. Proactively driving automation initiatives and transitioning activities for cost efficiency improvements will be crucial. It will be essential for you to focus on building employee capability initiatives and ensuring that team members possess up-to-date domain and technical competencies. Adoption of regulatory laws and best practices should be a priority, along with ensuring that all programs are well-executed and there is effective ...

As a key member of our Business Unit Industrial Applications, you will play a crucial role in offering digital portfolio solutions within the oil and gas sector and other process industries. Your responsibilities will revolve around managing the complete technical scope for the supply of new packaged rotating equipment for both onshore and offshore projects. This includes overseeing gas turbine-generators, gas turbine-compressors, electric motor-driven compressor trains, and extended plant scope components such as coolers, scrubbers, and anti-surge valves. You will collaborate closely with the Project Manager to address technical concerns from internal and external clients. Leading global te...

As a Strategic Programs Analyst at Accenture in Bangalore, you will be part of the Corporate Functions team, which includes Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions. Your role will involve supporting Accenture's employees across various industries and functions, contributing to the continuous innovation and success of the organization. Accenture is a global professional services company known for its expertise in digital, cloud, and security services. With a workforce of over 774,000 employees operating in more than 49 countries and 200 cities, Accenture delivers cutting-edge solutions to clients worldwide. As a Strategic Programs Analyst, you will h...

Responsibilities Mosaic Core Model: Drive part of the deployment of the Core 2.0 Model, following the global Mosaic guidelines Develop and maintain robust TM1/Planning Analytics practices. Collaborate with stakeholders to design and implement Mosaic improvements, future-proof solutions that meet business requirements. Support the engagement with finance and business teams to understand objectives, gather requirements, and translate them into effective technical designs. Provide advisory support to optimize financial processes. Performance Ensure the stability and performance of TM1 models, performing optimization and tuning to handle growing data and user demands efficiently. Data Integratio...

The role involves partnering with business development teams to understand client requirements and develop winning solution strategies in Finance and Accounting (F&A). You will be responsible for designing customized F&A solutions that encompass process, technology, and operating model elements tailored to client needs. Leading the response to RFPs/RFIs including solution blueprints, commercials, and presentations will be a key aspect of the role. Working with cross-functional teams, you will collaborate with transitions, pricing, automation (RPA/AI), and domain subject matter experts to create integrated proposals. Engagement with client stakeholders as a solution expert during discovery an...

The ideal candidate should have experience working in a powder coating department as an operator, demonstrating a strong understanding of the process. You should be familiar with the operation of conveyors and knowledgeable about powder baking times and temperatures. This is a full-time position with the possibility of working day shifts, morning shifts, or rotational shifts. The role also offers a performance bonus based on your achievements. Candidates applying for this position should be willing to commute or relocate to Pune, Maharashtra. A Bachelor's degree is preferred for this role. The preferred candidate will have at least 1 year of total work experience.,

You should have 12-15 years of experience in Global Sourcing of Valve Components Forgings, Bar / Plate made components, Gear Box, Fasteners, Gaskets, Rubber / Graphite Products, PTFE / Teflon, Welding Consumable, Machining of Casting, Plate machining / fabricated component, Imports, etc. You must possess Process Knowledge in areas such as Machining, Fabrication Heat Treatment, and Special Processes like Coating & Plating. It is essential to demonstrate high integrity and maintain confidentiality. A minimum of 8-10 years of experience in SAP - MM Module is required. Your experience and skills should include expertise in Costing and Estimation, Negotiation and Finalization, Contractual Terms &...

As an Electronics & Communication Engineer specialized in Automation, you will be responsible for working with various PLC systems such as Siemens S7300, S1200 TIA, Allen Bradley, and Mitsubishi. Your tasks will include axis referencing, adjusting servo motor gains, and installing VFDs, AC-DC motors, Induction motors, and starters. Additionally, you will be involved in the installation and retrofitting of machines, as well as wiring Control Panels, PLCs, HT, and LT panels. Your role will also require hands-on experience with Windows ERP systems and expertise in Electronic & Electrical Panel design, troubleshooting, and fault resolution. You will manage Electrical and Electronics spare parts,...

As a Plant Planning and Scheduling Engineer with over 8 years of experience in Oil and Gas industry, you will be responsible for understanding job scopes, requirements, and developing integrated schedules using planning tools such as Primavera P6 and SAP. You will assess work contingencies, identify critical paths, and develop resource plans to ensure efficient plant operations. Additionally, you will need to have a strong understanding of SAP PM and be capable of monitoring both critical and sub-critical paths for the total event. To excel in this role, you must hold a Bachelor's Degree in Mechanical, Electrical, or Instrumentation Engineering with a solid foundation in engineering fundamen...

As a Process Engineer at VR Manpower Solutions in Coimbatore, you will be responsible for ensuring efficient operations within the process industry or factory setting. With a minimum of 4 to 6 years of experience and a qualification in B.E. / B.Tech / Dip Mechanical / Chemical / Petro Chemical, you will play a crucial role in managing processes and handling operators effectively. Your key responsibilities will include utilizing your in-depth process knowledge to optimize operations and drive continuous improvement. Being able to work in flexible shifts and directly supervise operators will be essential for success in this role. Candidates who can join immediately will be given preference, an...