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1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
The job requires you to have knowledge in setting VMC and CNC machines, handling instruments, reading and understanding drawings including special characteristics and details, and familiarity with 5S principles. Additionally, you should be able to prepare production reports, possess process knowledge, and have a qualification of degree/diploma/ITI with 1-5 years of experience. The ideal age group for this position is 20-30 years. As part of the benefits, you will be provided with food, health insurance, and Provident Fund. The job types available are full-time and permanent, with scheduling options including day shift, night shift, and rotational shift. The work location is on-site.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Quality Analyst at Fusion CX in Bangalore, you will play a vital role in ensuring the highest standards of quality in e-commerce customer service operations. With your keen eye for detail and expertise in quality assurance within BPO or CX environments, you will have the opportunity to make a significant impact on customer excellence. Your responsibilities will include monitoring and evaluating customer interactions across various channels to ensure process compliance and communication quality. You will audit calls, chats, and transactions to assess agent performance against predefined benchmarks and provide constructive feedback to frontline teams for continuous improvement. Collaborating with Training and Operations teams, you will support upskilling initiatives and process improvement efforts. Key Requirements for this role include a graduate degree in any discipline, a minimum of 2 years of experience as a Quality Analyst in BPO or customer support with exposure to e-commerce processes, strong knowledge of QA metrics and call audit procedures, excellent communication and documentation skills, proficiency in MS Excel and reporting tools, and the ability to work in a fast-paced environment. Joining Fusion CX in Bangalore will offer you the opportunity to work in a quality-focused environment where excellence is a mindset. You will be part of a high-performing team dedicated to delivering exceptional customer experiences and supporting a major e-commerce account. Additionally, you will have access to upskilling opportunities, structured career paths, and a collaborative, inclusive work culture where your contributions will be recognized. If you are looking for a role that values precision, process knowledge, and continuous improvement, and offers opportunities for growth and recognition, then apply now to elevate your QA career with Fusion CX in Bangalore, India.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You are a Chartered Accountant (CA) with at least 2 years of post-qualification experience in ICFR / SOX audit. Your role involves driving the controls agenda for the Group, ensuring compliance with the Business Code of Conduct, and acting with integrity and due diligence. Your specific responsibilities include performing ICFR assessments, conducting process/control reviews, analyzing SOD conflicts, data flows, and identifying financial risks within existing operations. You will work with cross-functional teams to mitigate risks, lead discussions to address control gaps, and collaborate with stakeholders to drive the overall control agenda. Additionally, you will represent the team in process, compliance, and audit forums, as well as perform other miscellaneous duties as required by management. Your operational skills relevant for this job include a strong understanding of accounting concepts, proficiency in MS Office tools, IT acumen, problem-solving abilities, ERP knowledge (such as Oracle), and stakeholder management. For this role, you must have expert-level knowledge of SOX, ICFR, COSO, relevant audit and accounting standards, balance sheet reconciliation, P & L concepts, detailed application knowledge of IFRS / IAS, and experience in analyzing key finance controls. Preferred qualifications include knowledge of the Retail industry. At Tesco, you can expect a competitive reward package based on industry practices, including performance bonuses, 30 days of leave, retirement benefits, health and wellness programs, mental health support, financial coaching, and opportunities to become a Tesco shareholder through the SAYE programme. Tesco in Bengaluru is a multi-disciplinary team dedicated to serving customers, communities, and the planet. The team focuses on creating a sustainable competitive advantage for Tesco through standardization, cost savings, technological solutions, and empowering colleagues. With a wide network of teams and strong governance, Tesco in Bengaluru offers high-quality services while reducing complexity. Established in 2017, Tesco Business Solutions (TBS) is a global organization committed to delivering value to the Tesco Group through decision science. With over 4,400 skilled colleagues worldwide, TBS supports markets and business units across the UK, India, Hungary, and the Republic of Ireland. TBS adds value by driving innovation, fostering a solutions mindset, and creating impactful outcomes that shape the future of the business.,
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Compliance & Control Lead, you will play a crucial role in ensuring adherence to finance policies by conducting process & control reviews, with a specific focus on incorporating digital elements. Your responsibilities will include coordinating SOX audit, internal and external audits in various countries, assessing country risks related to existing processes and control mechanisms, and collaborating with subject matter experts (SMEs) to update process documentation and ensure ERMS updates are completed as per agreed frequency. Additionally, you will serve as the Business Continuity Planning (BCP) SPOC to ensure that BCP plans are up to date and tested for accuracy and readiness by countries. Your role will also involve developing and maintaining a comprehensive tracking mechanism for all incidents related to metrics and billing, proactively analyzing areas for process improvements, and recommending automation strategies for implementation. Furthermore, you will provide support for global compliance & control initiatives and assist operations in compliance and control-related matters. To excel in this role, you should possess the ability to drive innovation and integrate new technologies into projects, have strong experience in automation tools, and demonstrate in-depth process knowledge to identify new opportunities. Effective written and verbal communication skills in English, along with the ability to communicate and negotiate options at senior management levels, are essential. In terms of qualifications, you are expected to have a Bachelor's degree in a relevant area or equivalent demonstrated competence, along with 8-10 years of experience in a similar role. Key cross-organizational skills required for this position include effective communication, results orientation, learning agility, digital fluency, and customer centricity. Your impact as a Compliance & Control Lead will extend across multiple teams, where you may act as a team or project leader, providing direction to team activities and facilitating information validation and team decision-making processes. While responding to moderately complex issues within established guidelines, you will be expected to maintain a proactive approach to analyzing and improving processes. Please note that this job description provides a general overview of the role and responsibilities expected of a Compliance & Control Lead. It is subject to change, and additional functions may be assigned as needed by management.,
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As a SAP MM/WM Sr Lead, you will be responsible for managing and leading SAP MM / WM / SD implementation and support projects in a non-IT, end user retail company. You will be reporting to the SAP Module Lead and will be based in Thane / Mumbai. To be successful in this role, you should have a minimum of 12-14 years of total experience with at least 8 years of experience in SAP. Your educational background should include a minimum graduate degree with a preference for first class or 60% marks and above throughout your academic career. The desired candidate profile for this position includes expertise in SAP MM / WM / SD configuration and process knowledge, particularly with at least one end-to-end implementation of SAP MM / WM / SD. You should also possess knowledge of duties and taxation in both business and SAP, especially within the retail domain. Additionally, a minimum of 8 years of SAP MM / WM / SD implementation and support experience in industries such as retail, CPG, FMCG, or logistics, with at least 5 years of domain-specific experience, is required. Your responsibilities will involve hands-on SAP configuration and processes of MM, WM, and SD for at least 8 years, with additional knowledge of eWM and S/4 being advantageous. You should demonstrate a strong understanding of business processes and functionalities related to material handling, procurement, warehouse management, fleet and route management, retail, and logistics. Your ability to plan, coordinate, and direct cross-department teams engaged in various functions will be crucial for the successful execution of projects. In addition to technical skills, you should possess excellent communication and presentation abilities, effective resource and time management skills, and the capacity to lead and manage teams effectively. Understanding the human side of change management and developing relationships with user departments are essential qualities for this role. Your key responsibilities will include serving as the primary point of contact for solutioning and support of SAP MM / WM / SD projects, driving maintenance, support, and enhancements, managing resources judiciously, and ensuring project completion within deadlines. You will also be responsible for training teams and end-users, suggesting best practices, and implementing improvements to enhance business processes. If you meet the qualifications and are ready to take on the challenges of this role, please share your updated resume with us at ruchita.parsekar@e-stonetech.com.,
Posted 4 days ago
1.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
Job Description: Boost your career prospects as a Medical Coding - Quality Auditor with Medical Billing Wholesalers, one of the fastest-growing offshore medical billing companies. At MBW, normal is truly boring and we provide you with exciting opportunities to learn and work with your customers to grow your career. Our remuneration is in line with industry standards along with attractive benefits. As a Quality Auditor - Coding, your responsibilities will include reviewing the work performed by the Coders and documenting any quality issues. You will also review charts, production, and quality-related issues on various parameters. Additionally, you will participate in developing process documentation and maintaining our Quality Management System for ISO. Providing feedback and working with the training team to provide remedial training, checking the reports developed by Coders and Senior Coders, and adhering to MBWs information security guidelines are also key aspects of this role. You will be expected to uphold ethical behavior at all times and never be on the sidelines. Candidate Profile: The ideal candidate should have a minimum of 1 year of experience working as a Quality Auditor - Coding with medical billing service providers. Good hands-on experience in ED & E/M specialty is required, along with 4 to 6 years of experience in Medical Coding. Certification in CPC / COC from AAPC is mandatory. A very good knowledge of medical billing, medical coding, and confidence in process knowledge are essential. Experience in the end-to-end Healthcare process and Medical Coding audit, ability to adapt to new situations and challenges, good communication and typing skills, and adherence to all company policies and procedures are also necessary. To apply for this position, please email your resume to our recruiting team at careers@medicalbillingwholesalers.com.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
We are hiring for one of our prestigious MNC clients in the Chemical Manufacturing industry. The ideal candidate should have at least 2+ years of experience and must come from the WT Treatment industry with hands-on experience in Water treatment Coagulants, Flocculants, and possess knowledge of ETP, WTP, and Process Knowledge. The qualification required for this role is Any Graduate. The job location is Vadodara, Gujarat. In this role, your main responsibility will be to develop and maintain the existing market share and profitability by acquiring new clients globally, especially in the WT Industry sector. Key Accountabilities: - Identify new prospects and qualify them quickly for product acceptance. - Conduct jar testing and plant trials to showcase the efficiency of the company's products, create precise trial reports, and perform a detailed cost-benefit analysis based on the obtained results. - Support the maximization of sales effectiveness by understanding markets, competition, and recommending strategic decisions based on strengths and weaknesses. - Negotiate and manage customer and supplier expectations, contracts, and relationships. - Assist management in evaluating short-term sales versus long-term relationships and how to exploit both situations for long-term gain. - Develop international sales and marketing relationships with agents and business partners to promote ACH sell in new regions. - Conduct market research and mapping for existing products in new regions, provide sales volume forecasts and prices for budgeting and strategic planning purposes to the business analysis team. - Efficiently use CRM software (Salesforce) to log new leads and opportunities, update existing accounts, record call reports, and drive opportunities to closure. - Stay current on industry trends, market activities, and competitors to identify product improvements or new products. If you meet the requirements and are interested in this opportunity, please send your resume to sagar@namanstaffing.com. We look forward to hearing from you soon!,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
As a Senior Test Engineer with 8-12 years of experience in Embedded Software / Systems verification & Validation, including at least two (2) years in the Medical device/Medical IT or regulated industry, you will be responsible for manual testing with strong debugging skills. Your role will involve executing system verification test activities, developing test protocols, and troubleshooting test failures to identify and resolve issues in collaboration with relevant partners. You will also engage in hardware/software interfacing, design issues, and system integration test activities such as manual testing, automated testing, stress testing, alpha testing, and beta testing. Your responsibilities will include participating in project testing, interpreting data, developing comprehensive reports, and updating the broader team on key findings. You will contribute to software development, documentation, and testing to ensure that end-user needs are met and business goals are achieved. Additionally, you will provide support to development teams during bug debugging, demonstrate commitment to project goals and timelines, and collaborate with other disciplines to develop system-minded implementations for Medical Device products. To succeed in this role, you must possess qualities of a great team player, including being positive, having high standards, being resilient, open, and creative. It would be beneficial to have knowledge of Medical Devices regulatory processes. You will be required to excel in executing validation with real end-users in actual or simulated use environments, demonstrate product and systems knowledge, and exhibit excellent communication skills. If you are looking to work in a challenging yet rewarding environment where you can leverage your experience and skills to contribute to the development of cutting-edge Medical Device products, this role as a Senior Test Engineer in Hyderabad awaits you.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Trainer role requires a minimum of 5 years of work experience, with at least 3 years dedicated to Sales/Sales training in the FMCG/Handset/Telecom sector. As a Trainer, you will be responsible for conducting Boot Camps and Certifications for new trainers, which will span over a 10-day period. During the Boot Camp, new trainers will be trained on various aspects including Trainer ways of working, Product, process, and tool knowledge (covering Promoter and AF NHIP programs), Role-plays, 2 days of Market visits, and Internal certification. Following the initial training, trainers will undergo final certification with the Airtel L&D SPOC Trainer Ways of Working. A key responsibility of the Trainer is to coach the bottom 50% promoters, unless approved by the Airtel team. Identifying bottom performers by the 26th of every month, finalizing PJP by the 28th, sharing Trainer-wise PJP with circle stakeholders by the 29th, and commencing the coaching cycle from the 1st of each month are essential tasks. The Ways of working include covering all promoters at least once a month, ensuring a minimum of 25% of bottom most promoters are covered twice, conducting a minimum of 6 beats and post-beat follow-up calls every day on icoach, and sharing reports within 24 hours, highlighting any sales transactions. This is a full-time position with benefits such as a flexible schedule, health insurance, life insurance, and paid time off. The work schedule is during day shifts, Monday to Friday, with morning shifts. The work location is in-person. ,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Embark on a fulfilling journey at Skoda Auto Volkswagen India (SAVWIPL), where you will be powering ahead into the future of mobility with unwavering determination. Headquartered in Pune, SAVWIPL manages the India region of the Volkswagen Group's five prestigious brands - Skoda, Volkswagen, Audi, Porsche, and Lamborghini. As a leading European car maker in India, we offer promising career growth, constant innovation, and a balanced work-life environment. Our consistent pursuit of workplace excellence has garnered us numerous accolades, including Great Place to Work, Top Employer, and HR Asia's Best Companies to Work for in Asia in 2023. At the forefront of automotive innovation, we operate two cutting-edge manufacturing facilities in India - at Chakan, Pune, and Shendra, Chhatrapati Sambhajinagar (formerly known as Aurangabad). With a rich legacy spanning over two decades, SAVWIPL boasts a wide spectrum of cars in its portfolio, ranging from conventional ICE range to electrifying BEV models. Open the door to boundless opportunities and learn more about SAVWIPL by visiting www.skoda-vw.co.in. Regardless of your background, age, or identity, we welcome all talents to join us on this exciting journey towards shaping the future of mobility. Purpose of the Position: As part owner, you will be responsible for Seatbelts/Airbag & Steering Wheels to provide technical input to suppliers and plant colleagues to meet product requirements, ensuring the right material, process, and functionality of the product. You will act as a bridge for SK/VW group technical requirements for component and system development, achieving engineering milestones, and being responsible for achieving development milestones with cost targets set for the project. Authority: You will have the authority to present solutions to technical issues during design, product development, and the manufacturing process. Additionally, you will create and release component and system relevant documents for approvals. Skills Required: - Component features and applications, design criteria of Seats, cockpit, Interior trims & Airbags, NCAP requirements, zone markings, assembly, and manufacturing processes for Restraints components. - Good knowledge in CATIA V5 & other release softwares - Self-starting and self-motivation, Ability to think in a wider scope - Good communication skills and team player - Team player & CFT Team leading ability - Product and process knowledge Key Responsibilities & Tasks: - Coordinate suppliers to implement the project tasks and report to the relevant Team head about project progress. - Contribute to setting project parameters and their optimization, including time plan and product goals. - Analyze, prepare, propose, and execute the product development process at the component, system, and vehicle level efficiently, incl. materials, technical solutions, and technology for decision-making or implementation. - Act as a single point of contact as part owner for suppliers & other departments, coordinating with departments like QA, pilot hall, Purchasing & Development for product optimization and issue resolution. - Create 3D data, 2D drawings, PDM, TLD, DFMEA, and other needed documentation. Upload the documentation in IT systems for releasing. - Be responsible for milestones and deliverables (Concept car, STRAK, etc.) till EOP. Create documentation and release it (P, B, BMG, K, etc.) including relevant administrative activities. - Evaluate the test results, define counter-measures, and cooperate on their realization. Prepare release recommendation documents for BMG & K-release. - Create documents (problem sheets) presentations for working level/mid-management meetings. - Ensure that the respective component milestones (technical and budgetary) are completed within the stipulated time period and with the desired results based on PEP (Product development process) guidelines. - Continuously seek and identify new Indian technologies/development opportunities based on competitor/market trends, customer requirements, Supplier inputs, and Manufacturing requirements. - Ensure compliance with internal and external requirements such as Specifications (LAH) regulatory, homologation, and identified Key performance Indicators (KPIs). - Support CFT review meetings at the India level. Equal Opportunity and Mutual Respect: At SAVWIPL, our employees are chosen, hired, and supported based on their qualifications and skills. Discrimination of any kind is prohibited, and each employee is expected to nurture a respectful interaction with one another.,
Posted 2 weeks ago
3.0 - 10.0 years
0 Lacs
thane, maharashtra
On-site
The ideal candidate for this role should have a deep understanding of the process area and be able to apply this knowledge to address operational challenges effectively. You must possess the ability to spot inconsistencies and suggest optimal solutions through a logical and systematic approach. Being receptive to feedback and ideas from team members is crucial, along with the ability to lead, supervise, and motivate groups towards achieving company objectives. The successful candidate will display self-motivation, proactiveness, and a commitment to meeting the needs of both internal and external customers. Achieving customer satisfaction will involve conducting process audits, implementing best practices, process enhancements, and leveraging available frameworks and tools. Articulating goals and ideas clearly and succinctly, whether verbally or in written form, to clients, colleagues, subordinates, and supervisors is essential. Roles & Responsibilities: - Possess experience in manual brokerage or electronic brokerage platforms like Atlantis, GMI, etc. - Ability to escalate issues to clients and internal managers promptly - Independently manage clients and client calls to establish a strong partnership - Contribute to knowledge management by sharing process insights and best practices within the teams - Thorough understanding of the clients" business and associated entities to monitor activities for any irregular transactions Functional & Technical Skills: - Bachelor's Degree in B. Com/BBM or Master's Degree in M.Com/MBA/PGDM - 3 to 5 years of experience in leading a team of at least 20 members, with expertise in manual brokerage or electronic brokerage platforms such as Atlantis, GMI, etc. - Overall experience ranging from 6 to 10 years, demonstrating proficiency in the specified areas.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a BPO Process Trainer, your primary responsibility will be to design, deliver, and evaluate training programs for new and existing employees in a BPO environment. Your goal will be to ensure that agents possess the necessary knowledge, skills, and competencies to meet the performance standards set by the client and the organization. You will conduct training sessions, both in a classroom and virtual setting, focusing on BPO processes, product knowledge, customer service skills, and performance standards. It will be your duty to develop and update training materials such as manuals, presentations, and e-learning modules to ensure alignment with current business needs and process changes. Maintaining up-to-date knowledge of client processes, systems, and industry trends is essential to ensure that the training content remains relevant and accurate. You will evaluate employee performance during training, provide feedback for improvement, and administer assessments and training evaluations to measure understanding and effectiveness. In addition to training, you will oversee the induction process for new hires, organize refresher training and continuous learning programs for current employees, and collaborate with team leaders and managers to identify areas requiring additional training or support. Compliance with company policies and industry regulations in all training materials and sessions is crucial. Reporting on the effectiveness, success, and areas for improvement of the training programs to senior management will be part of your responsibilities. To qualify for this role, you should have 1-3 years of training experience in a BPO environment, with a solid understanding of customer service, sales, or technical processes. A bachelor's degree in any stream is required, preferably in Business, Communication, or a related field. Strong communication skills, presentation skills, problem-solving abilities, a customer-centric mindset, familiarity with Learning Management Systems and MS Office Suite, interpersonal skills, and adaptability are the key qualifications needed for this role. This is a full-time position with a day shift schedule and an in-person work location.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The HR Shared Services Global Process Owner (GPO) role will primarily focus on Hire to retire processes such as Compensation (Long-term & Short-term incentives, merit) and Benefits administration (Global & Local). As the GPO, you will be responsible for conducting as-is process review, measurement, identifying improvement opportunities, designing to-be processes, leading solution design for transition to shared services, and establishing process governance. Your key responsibilities will include: - Designing, documenting, and governing processes - Defining the process taxonomy, mapping processes, identifying areas for improvement and automation, implementing initiatives, and monitoring progress - Developing standardized processes, process maps, SOPs, process analytics, and business cases - Collaborating with Knowledge Management team to create HR knowledge articles for communication and knowledge sharing - Building strong partnerships with HR and Technology partners and being recognized as the process expert - Providing HR process solution design for shared service migrations and supporting migration - Monitoring user compliance and ensuring process adherence - Supporting system implementation/enhancement initiatives impacting HR processes - Establishing and maintaining process change control for all HR processes In addition, you will be involved in process analysis, setting operational SLAs and KPIs, process optimization, and collaborating with HRSS CI Specialist to drive process improvements, automation, and RPA initiatives. To qualify for this role, you should have: - 4 to 6 years of experience in HR consulting and/or shared services operations, with expertise in compensation & benefits processes - Global experience in transformation and process design, preferably with Oracle HCM system - Strong process knowledge, mapping experience, and subject matter expertise - Program and project management experience - Formal continuous improvement (e.g., Lean/Six Sigma) knowledge - Proficiency in using process mapping tools like Microsoft Visio and strong data analytics and Excel skills - Bachelor's degree in a human resources or business-related field, with a graduate degree preferred Preferred skills include: - Business acumen and understanding of the impact of process changes on business outcomes - Strategic thinking combined with service delivery awareness - Strong facilitation, stakeholder management, and presentation skills - Ability to manage competing initiatives, effective communication skills, and self-management capabilities About Us: Weatherford is a global energy services company known for its expertise in optimizing customer resources. We value innovation, collaboration, and continuous learning, striving to create impactful solutions for our customers. Joining Weatherford means being part of a community that celebrates success, growth, and collaboration. Together, we are unstoppable and driven by our core values to deliver excellence in energy operations.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a candidate for this role, you should possess a good knowledge of investment options available in the mutual fund space across various asset classes such as Debt, Equities, and Hybrid. Your responsibility will include increasing market share and AUM share in the assigned markets by identifying, building, and maintaining relationships with existing and new distributors while achieving the given targets. It is essential to have product and process knowledge to enable NDs to meet clients and successfully sell the company's funds. Effective communication and influencing skills are crucial for engaging with various stakeholders and generating business from NDs. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work schedule is during the day shift and morning shift, with opportunities for performance bonuses and yearly bonuses. The ideal candidate should have at least 2 years of total work experience in a similar role. The work location for this position is in person, requiring your physical presence to fulfill the responsibilities effectively.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You are a Graduate with a minimum of 1.6 - 5 years of work experience in an international BPO Banking process. You must have an excellent understanding or be an SME in KYC/AML/CDD experience. Being flexible to work in night shifts is mandatory. Your oral and communication skills in English should be excellent. You should have a strong understanding of KYC/AML concepts and processes. It is crucial to maintain the necessary SLAs and report regularly to the team manager. You should be able to anticipate problems and know when to deviate from standard practices. Seeking assistance to resolve complex issues with the help of process knowledge is essential. Adhering to project requirements and department objectives is part of your responsibilities. You are expected to follow technical protocols and general procedures guided by department objectives. Effective communication to coordinate job-specific information and collaborate with team members is key. Participating in training programs based on business needs is mandatory. Attending team meetings or customer calls may be required. Performing Quality Audits based on process requirements is also part of your role.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
The role aims to support process delivery by ensuring the daily performance of the Production Specialists, resolving technical escalations, and enhancing technical capability within the team. Your responsibilities include overseeing and supporting processes, reviewing daily transactions, and analyzing performance dashboards to enhance team performance parameters. You will provide technical support, guidance, and troubleshoot client queries, ensuring compliance with service agreements and resolving issues within defined SLAs. Documenting all queries, actions taken, and resolutions is crucial, along with identifying trends and escalating serious issues to Team Leaders promptly. You will develop the team's understanding of processes/products, conduct trainings, and mentor Production Specialists to bridge skill gaps effectively. Handling technical escalations, providing product support, and ensuring client satisfaction through courteous communication are key aspects of the role. Stakeholder interaction involves collaborating with Team Leaders, HR for hiring and engagement, Technical Analysts & Subject Matter Experts for issue resolution, and clients for query resolution. You will also engage in training, feedback collection, and continuous learning to maintain operational excellence and superior customer service levels. Furthermore, you must update job knowledge, participate in self-learning opportunities, and build a network to enhance personal and team capabilities. Competencies required for the role include process knowledge, collaborative working, problem-solving, attention to detail, execution excellence, stakeholder management, and effective communication. Performance parameters will be measured based on process efficiency, compliance standards, meeting SLAs, productivity, efficiency, capability development, and technical test performance. Overall, your role is pivotal in ensuring operational excellence, client satisfaction, and team performance while upholding quality standards and fostering a culture of continuous improvement and learning.,
Posted 2 weeks ago
5.0 - 8.0 years
4 - 7 Lacs
Patan - Gujarat, Gujrat, India
On-site
Key Responsibilities Ensure availability and reliability of plant and machinery by coordinating with service departments to meet production targets. Monitor key operating parameters and consumption norms to maintain process efficiency and stability. Engage regularly with team members to identify energy-saving opportunities and implement feasible suggestions. Collaborate with shift teams to generate innovative ideas for cost reduction and process optimization. Optimize product ratios by maintaining a high Liquid Chlorine to Chlorine Gas ratio and maximizing Hydrogen utilization for Flakes. Eliminate process losses and drive continuous improvement through Total Productive Maintenance and ISO 9001/14001 implementation. Enforce safety protocols, conduct ongoing training, and act as Incident Controller during on-site emergencies. Develop and monitor team performance through structured reviews and by fostering skill growth aligned with quality and environmental standards. Desired Skills and Experience Process knowledge, Lean Manufacturing, Six Sigma, Process Safety, Material Handling, Manpower Management
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As a member of our team, you will be expected to strictly adhere to time and duty schedules. Your primary responsibilities will include answering calls, tagging call records for necessary actions, and ensuring that calls are handled within the prescribed Service Level Agreement (SLA) timelines. It will be essential to maintain the quality of calls by staying updated with current product and process information. In addition to your core responsibilities, you will be required to follow the proper dress code and maintain floor discipline at all times. Collaboration with Team Leaders to prepare elevations will also be encouraged as part of your role. Please note that job descriptions may be subject to change based on process updates and improvements. Your flexibility and willingness to adapt to these changes will be appreciated.,
Posted 3 weeks ago
11.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Senior Manager-Training & Quality in Gurgaon, you must have 11+ years of industry experience in Quality & Training domains within the contact center customer service sector, particularly in banking processes such as fin crime, fraud, and disputes. It is essential to have exposure to various improvement frameworks like six sigma and lean, with a preference for Six Sigma Black Belt certification due to the global scale and impact of the role. Your successful track record should demonstrate improvements in performance against quality, efficiency, and effectiveness metrics, consistently meeting or exceeding contractual service level requirements. Strong client-facing skills, exceptional communication, negotiation, and conflict management abilities are vital for this role. Additionally, a sound understanding of process knowledge and compliance with multiple audit procedures is required. Proficiency in MS Office tools like PowerPoint and Excel is critical. Experience in implementing innovative solutions, driving technologies, and automation, as well as analytical acumen to streamline complex processes, are key aspects of the role. You should possess the capability to lead a team effectively, coordinate with different locations, and promote standardized practices. Meeting and exceeding client metrics, ensuring external and internal quality metrics are consistently green, driving continuous improvement programs, generating out-of-the-box ideas, and leading Process Improvement Initiatives are crucial responsibilities. Conducting governance and performance reviews for areas managed by the Training & Quality team, as well as mentoring Green Belt/Yellow Belt projects, are significant aspects of this role. The position requires a Master of Business Administration (MBA) degree. You should be skilled in quality management and training facilitation. The role is full-time and permanent, falling under the ITES/BPO/KPO industry category. The job code for this position is GO/JC/547/2025, and the recruiter's name is Hemalatha.,
Posted 3 weeks ago
1.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
The Associate Operations Manager plays a crucial role in overseeing the accurate coding of surgery medical records, ensuring compliance with coding guidelines and regulatory requirements, and providing guidance to the coding team for achieving operational efficiency and quality standards. To qualify for this role, candidates must possess certification from AAPC or AHIMA along with a bachelor's degree in education. Additionally, candidates should have active certification from AHIMA/AAPC, a minimum of 1 year of experience working in Surgery with EM, 10+ years of overall coding experience, and 3-4 years of experience in a management role. The ideal candidate will demonstrate excellent process knowledge and domain understanding related to Surgery coding as per R1 standard. They should have the ability to coordinate multiple projects simultaneously, possess strong communication skills, be self-driven, and excel in interpersonal interactions. Managing day-to-day production activities, handling a team of 25+ coders, and having good analytical and process improvement skills are essential for success in this role. Moreover, the Associate Operations Manager should be adept at driving action plans and strategies, be adaptable with a strong learning agility, and exhibit flexibility to work in the office during mid-shift hours (1 PM to 10 PM) as needed by the business.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The job involves managing the overall Zone related activities to improve productivity [OEE]. You will be responsible for providing manufacturing support to the Trim Shop at the Vehicle Production Plant in Chennai, India. Your role as a Team Leader will be crucial in achieving the AOP Targets. Your responsibilities will include helping with call management, possessing thorough process assembly & rework skills, and preparing a training plan for team members. Your process knowledge will be key in ensuring the success of the manufacturing operations in the Trim Shop.,
Posted 3 weeks ago
1.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
The role of an Associate Operations Manager in Outpatient Coding involves overseeing and ensuring accurate coding of Outpatient Facility medical records, maintaining compliance with coding guidelines and regulatory requirements, and providing guidance and support to the coding team. The objective is to achieve operational efficiency and quality standards. The ideal candidate for this role should possess certification from AAPC or AHIMA and hold a bachelor's degree in education. They should have active certification from AHIMA/AAPC and a minimum of 1 year of experience working in ED and Multispecialty EM. Additionally, candidates should have at least 10 years of overall coding experience with 3-4 years in a management role. Key skills required for this position include excellent process knowledge and domain understanding related to Outpatient Facility coding as per R1 standard. The candidate should be able to coordinate multiple projects simultaneously, exhibit self-drive, possess excellent personal and interpersonal skills, be an active listener, and have strong communication abilities. They should also demonstrate the ability to manage day-to-day production activities, lead a team of 25+ coders, and possess good analytical and process improvement skills. Moreover, the candidate should be adept at driving action plans and strategies, be adaptive with a high learning agility, and be flexible to work in a mid-shift (1 PM to 10 PM) office setting as required by the business. Overall, the Associate Operations Manager in Outpatient Coding plays a crucial role in ensuring accurate and compliant coding practices within the Outpatient Facility setting, while also providing leadership and support to the coding team to achieve operational excellence.,
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Production Planning and Control (PPC) Manager, your main responsibility is to develop a production plan, budget, and timelines according to production specifications. You will be overseeing production planning and management activities within the organization, ensuring timely delivery and optimal utilization of resources like manpower, machines, and materials. Conducting daily meetings to track production schedules, resolving production issues, and coordinating with different departments are also key aspects of your role. You will be calculating material requirements based on Bill of Materials (BOM) and consumption rates, raising material requisitions to Procurement, and coordinating with the Stores team for inventory control. Analyzing machine capacity, manpower availability, and identifying bottlenecks to propose solutions for capacity optimization will also be part of your responsibilities. Monitoring daily production output, tracking key production Key Performance Indicators (KPIs), and generating Management Information System (MIS) reports on production status will be crucial in your role. Collaborating with Quality, Design, and Supply Chain Management (SCM) teams to address deviations or design changes, participating in New Product Development (NPD) meetings, and supporting audits with relevant documentation are essential for cross-functional collaboration. Ensuring efficient planning to reduce production downtime, minimizing inventory holding costs through Just-In-Time (JIT) planning, and contributing to cost-saving initiatives via lean planning and waste reduction are also expected from you. Your knowledge and skills in product knowledge, process knowledge, planning, execution, coordination, people management, financial budgeting, and relationship management will be instrumental in delivering on your accountabilities. A formal education requirement for this role is a Bachelor's Degree in Mechanical Engineering, with a minimum of 10+ years of experience in PPC, preferably in the Automotive industry. Your ability to maintain and update production data in ERP/SAP systems, ensuring real-time tracking of job cards, Work-In-Progress (WIP) status, and material consumption, will play a vital role in the smooth execution of production activities. Your expertise and experience in production planning and control will contribute significantly to meeting production targets and ensuring customer satisfaction.,
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
Role & responsibilities Planning, monitoring, and manufacturing of customized standard & non-standard equipment of NEPL. Responsible for Planning and prioritizing fabrication to ensure maximum performance and minimum delay. Responsible for in-process & final readiness status of equipment. Responsible for Co-ordinate fabrication workflow for multiple projects Estimate quantity, quality, and cost of material required for production and communicate the same to the purchasing team. Responsible for monitoring the progress of jobs to ensure on-time delivery and within budget. Responsible for sending the drawing to an external provider. Address drawings and fabrication-related issues and resolve queries. Follow up on vendors payments with Account & Purchase team Follow up for electrical readiness of project skid and wiring, testing of skid with Panel at vendors place. Preparation of scope list of material and follow for sending material at Vendors place Raw material coils record, weight, e-way bill, challan, vehicle arrangement follow-up. Prepare separate BOM for the store, verifying instruments list, SAP, PR PO, P & ID, tag list of Automation Item list of module material & design issue resolving coordination. Follow up with the Purchase team for releasing the PO Store activities follow up like etching in-house, etching on-site, customers permission, frequent coordination with etching person, box packing, shaft packing, shifting of material ready material, making stickers from Vendors, PR, and PO for, dispatch material to store, dispatch material to the site from vendors Prepare, submit, and communicate status and performance reports to the project managers. Responsible for maintaining and updating all documents related to fabricated products. Collaborate with QA, store, purchase, and dispatch teams to ensure on-time quality delivery of material. Responsible for New external provider development as per NEPL standards. Verification of work activities as per schedule given by respective external providers by considering equipment inspection stages. Responsible for planning of material as per BOM prepared by the design team for fabrication equipment Responsible for BOM re-verification sheet submitted by QA for each fabricated equipment with final costing. Responsible for monitoring department objectives monthly and initiating corrective action if required Lead continual improvement projects identified by the management. Ensure compliance of ISO 9001-2015, ISO 14001-2015 ISO 45001-2018 requirement related to factory, supplier and external providers. Interested candidates may share their updated resume to career@nepli.net
Posted 4 weeks ago
12.0 - 16.0 years
0 Lacs
pune, maharashtra
On-site
As a key member of the Business Unit Industrial Applications at Siemens Energy, you will be responsible for managing the technical scope for the supply of new packaged rotating equipment for onshore and offshore projects in the oil and gas sector and other process industries. This includes overseeing gas turbine-generators, gas turbine-compressors, electric motor-driven compressor trains, and extended plant scope such as coolers, scrubbers, anti-surge valves, and more. Your impact will be significant as you support the Project Manager in addressing technical concerns with both internal and external clients. You will lead global technical project teams consisting of multi-discipline engineers, designers, and suppliers. Your role will involve managing the engineering schedule to ensure the timely release of equipment specifications, bills of material, and customer documentation. In addition, you will lead all technical contract requirements on assigned projects to meet targets and objectives, ensuring certifications and compliance with applicable standards. Your expertise will be crucial in providing engineering support throughout the project lifecycle, from proposal and manufacturing to testing, installation, commissioning, and operation. You will also play a key role in making detailed design decisions to fulfill contract requirements and system control philosophies. To excel in this role, you should hold a Bachelor's Degree in Mechanical Engineering and possess at least 12 years of experience in the design, packaging, or operation of rotating equipment and gas turbines. Additionally, you should be willing to travel up to 20% of the time and have the ability to lead a small team and provide guidance to others. Proficiency in Engineering/PLM software such as Teamcenter, NX, E3, COMOS, and Jira, as well as experience with SAP and prior knowledge of Siemens applications, customers, processes, and products, will be advantageous. The team you will be joining is part of Siemens Energy's Transformation of Industry division, which focuses on decarbonizing the industrial sector and driving the transition to sustainable processes. With a strong industrial customer base, global network, diverse technologies, and integrated execution capabilities, the division plays a crucial role in achieving Siemens Energy's mission. Siemens Energy is not just an energy technology company it is a global team of over 100,000 employees dedicated to developing the energy systems of the future. By pushing the boundaries of innovation and focusing on decarbonization, new technologies, and energy transformation, Siemens Energy is committed to making sustainable, reliable, and affordable energy a reality. As an employee, you will have the opportunity to contribute to this mission and be part of a diverse and inclusive environment that values the unique contributions of individuals from over 130 nationalities. Siemens Energy offers a range of rewards and benefits to its employees, including medical insurance coverage for all employees and their families, as well as the option to opt for a Meal Card as part of the compensation package. If you are ready to make a difference in the energy sector and contribute to Siemens Energy's mission, learn more about how you can be part of this exciting journey at Siemens Energy. Join us in driving the energy transition and shaping the future of energy systems.,
Posted 4 weeks ago
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