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Executive - Inside Sales Executive

1 - 4 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • The person will be responsible for selling product & services of the company over the phone & assisting the supervisor in managing the team in his absence. The objective of this position is to deliver monthly sales targets while keeping quality and customer satisfaction at expected levels.
  • Calling potential/existing clients & selling them companys product & services
  • Updating the CRM with call results
  • Timely follow up with clients to ensure better conversion
  • Managing the relationship with the client even after the product/service is sold
  • Deliver required login hours, talk time & maintain wrap time within the specified targets
  • Overachieve daily/weekly & monthly targets.
  • Apply the feedback delivered by quality specialist, trainer & team leader
  • Taking sup calls & converting the leads for new hires
  • Coaching & mentoring sales associates who are struggling in achieving their KPIs
  • Assist the supervisor in daily task
  • Driving the team in absence of supervisor

Preferred candidate profile

Skills


  • Minimum 0.6 - 3 years of experience in Tele sales
  • Graduate in any discipline
  • Fluent in regional language
  • Good typing speed
  • Basic knowledge of Ms- excel

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