Role & responsibilities The person will be responsible for selling product & services of the company over the phone & assisting the supervisor in managing the team in his absence. The objective of this position is to deliver monthly sales targets while keeping quality and customer satisfaction at expected levels. Calling potential/existing clients & selling them companys product & services Updating the CRM with call results Timely follow up with clients to ensure better conversion Managing the relationship with the client even after the product/service is sold Deliver required login hours, talk time & maintain wrap time within the specified targets Overachieve daily/weekly & monthly targets. Apply the feedback delivered by quality specialist, trainer & team leader Taking sup calls & converting the leads for new hires Coaching & mentoring sales associates who are struggling in achieving their KPIs Assist the supervisor in daily task Driving the team in absence of supervisor Preferred candidate profile Skills and Experience: Minimum 0.6 - 3 years of experience in Tele sales Graduate in any discipline Fluent in regional language Good typing speed Basic knowledge of Ms- excel