Executive - Desktop Support

Job Description

Experience: Employment Type: Job Reference ID: Key Skills: Provides technical support by Diagnose and solve software and hardware problems and connectivity issues for computer users. Installs new hardware and software as per requirement. Track, route and redirect problems to correct resources. Follow up with clients, provide feedback and see problems through to resolution. Knowledge of windows, networking technologies, Windows O/S (Windows 7/8/10), PCs, laptops, printers (laser/inkjet/barcode), and cabling systems. Thorough knowledge of Microsoft Office Suite, Adobe Acrobat and related software. Knowledge of internet remote access technology. Operate Monitor Data Centre s physical environment control systems (UPS, Precision AC, Access Control, CCTV, IBMS, Fire Alarm and Suppression system, VESDA, Water Leak Detection System, DG Set etc). Operations Management on call 24 X 7 basis to respond to any operational problems. Responsible for initial problem determination, resolution, reporting and escalation procedures to insure proper systems and Data Centre computing platform operations. Work on shifts and weekend/off-hours support to ensure 24/7 availability of overall IT Infrastructure. Apply for this position Full Name * Email * Phone * Skill Sets * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *