5 Executive Operations Jobs

Job Description: Deploying remote installation software. Basic knowledge of SCCM Good Knowledge of VPN and Network devices. Provide telephonic support to internal users for PC-related support. Should use any ticket logging application to log new cases update progress on existing cases promptly. Follow all procedures laid out for the Service Desk on a day-to-day basis. Use the Service Desk knowledge base to resolve technical issues escalate issues to relevant teams at the next level when required. Work in rotational shifts to provide 24 7 support to internal customers attend technical process training sessions as planned. PC support, a basic understanding of networks, good knowledge of MS suite of products like MS Office, Outlook etc. Good knowledge and understanding of mobile OS such as Android, iOS and Windows. Ability to work in a team communicate with team members for either guidance at work or knowledge sharing. Excellent written and spoken English. Good understanding of operational frameworks like ITIL and operations process. Have an ownership mentality to resolve issues on own or with the help of others. Should be a self-starter. Apply for this position Full Name * Email * Phone * Skill Sets * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Experience: Employment Type: Job Reference ID: Key Skills: Provides technical support by Diagnose and solve software and hardware problems and connectivity issues for computer users. Installs new hardware and software as per requirement. Track, route and redirect problems to correct resources. Follow up with clients, provide feedback and see problems through to resolution. Knowledge of windows, networking technologies, Windows O/S (Windows 7/8/10), PCs, laptops, printers (laser/inkjet/barcode), and cabling systems. Thorough knowledge of Microsoft Office Suite, Adobe Acrobat and related software. Knowledge of internet remote access technology. Operate Monitor Data Centre s physical environment control systems (UPS, Precision AC, Access Control, CCTV, IBMS, Fire Alarm and Suppression system, VESDA, Water Leak Detection System, DG Set etc). Operations Management on call 24 X 7 basis to respond to any operational problems. Responsible for initial problem determination, resolution, reporting and escalation procedures to insure proper systems and Data Centre computing platform operations. Work on shifts and weekend/off-hours support to ensure 24/7 availability of overall IT Infrastructure. Apply for this position Full Name * Email * Phone * Skill Sets * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

* Job Title Sr. Executive Operations (Luxury Concierge) Department / Division Operations External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) Luxury Retail Brands Retailers: Store Managers Outsourced Agencies Facility Managers, Supervisors Local municipal authorities/ government and other regulatory bodies Vendors Security Services Minimum Qualification (i.e education, training etc.) Bachelors in Hospitality Minimum Experience Minimum of 2-4 years of experience in luxury concierge services or related roles, preferably in retail, hospitality, or malls. Special Skills/Attributes (required for performing the job effectively) Strong interpersonal skills and the ability to engage with high-net-worth clients. Excellent organizational skills with attention to detail. Proficient in Microsoft Office, customer service software, and related tools. Ability to work in a fast-paced environment and multitask. A professional, polished appearance and demeanor. Overall Purpose/Objective Of the job This profile will assist in providing exceptional, personalized concierge services to the malls luxury clientele. The role involves interacting with VIP customers, fulfilling their requests, and supporting the Senior Manager in creating a luxury experience that meets the highest standards of service. This position is crucial in ensuring the delivery of efficient, discreet, and bespoke services that align with the malls luxury positioning. Key Responsibilities (List major responsibilities, that you have, to achieve the key objectives) Concierge Services Delivery: Assist in providing tailored concierge services, including travel bookings, restaurant reservations, and personalized shopping requests for high-net-worth individuals (HNWIs). Client Interaction: Interact with VIP customers to understand and fulfill their needs and preferences, ensuring a personalized, memorable experience. Event Support: Support the organization of luxury events, product launches, and private shopping experiences, ensuring smooth execution. Team Assistance: Assist the Senior Manager and team in daily concierge operations, ensuring services meet the highest standards of luxury and professionalism. Vendor Coordination: Liaise with service providers, retailers, and other stakeholders to coordinate bespoke services and fulfill customer requests. Customer Feedback: Collect and document feedback from customers, ensuring any concerns or issues are addressed promptly to maintain high levels of satisfaction. Administrative Support: Manage concierge documentation, reports, and records, ensuring all client requests are tracked and followed up in a timely manner. Brand Representation: Maintain the mall s luxury image by ensuring all interactions reflect professionalism, attention to detail, and exclusivity. * Minimum Qualification (i.e education, training etc.) Bachelors in Hospitality

* Job Title Sr. Executive Operations (Luxury Concierge) Department / Division Operations External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) Luxury Retail Brands Retailers: Store Managers Outsourced Agencies Facility Managers, Supervisors Local municipal authorities/ government and other regulatory bodies Vendors Security Services Minimum Qualification (i.e education, training etc.) Bachelors in Hospitality Minimum Experience Minimum of 2-4 years of experience in luxury concierge services or related roles, preferably in retail, hospitality, or malls. Special Skills/Attributes (required for performing the job effectively) Strong interpersonal skills and the ability to engage with high-net-worth clients. Excellent organizational skills with attention to detail. Proficient in Microsoft Office, customer service software, and related tools. Ability to work in a fast-paced environment and multitask. A professional, polished appearance and demeanor. Overall Purpose/Objective Of the job This profile will assist in providing exceptional, personalized concierge services to the malls luxury clientele. The role involves interacting with VIP customers, fulfilling their requests, and supporting the Senior Manager in creating a luxury experience that meets the highest standards of service. This position is crucial in ensuring the delivery of efficient, discreet, and bespoke services that align with the malls luxury positioning. Key Responsibilities (List major responsibilities, that you have, to achieve the key objectives) Concierge Services Delivery: Assist in providing tailored concierge services, including travel bookings, restaurant reservations, and personalized shopping requests for high-net-worth individuals (HNWIs). Client Interaction: Interact with VIP customers to understand and fulfill their needs and preferences, ensuring a personalized, memorable experience. Event Support: Support the organization of luxury events, product launches, and private shopping experiences, ensuring smooth execution. Team Assistance: Assist the Senior Manager and team in daily concierge operations, ensuring services meet the highest standards of luxury and professionalism. Vendor Coordination: Liaise with service providers, retailers, and other stakeholders to coordinate bespoke services and fulfill customer requests. Customer Feedback: Collect and document feedback from customers, ensuring any concerns or issues are addressed promptly to maintain high levels of satisfaction. Administrative Support: Manage concierge documentation, reports, and records, ensuring all client requests are tracked and followed up in a timely manner. Brand Representation: Maintain the mall s luxury image by ensuring all interactions reflect professionalism, attention to detail, and exclusivity. * Minimum Qualification (i.e education, training etc.) Bachelors in Hospitality

* Job Title Sr. Executive Operations (Luxury Concierge) Department / Division Operations External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) Luxury Retail Brands Retailers: Store Managers Outsourced Agencies Facility Managers, Supervisors Local municipal authorities/ government and other regulatory bodies Vendors Security Services Minimum Qualification (i.e education, training etc.) Bachelors in Hospitality Minimum Experience Minimum of 2-4 years of experience in luxury concierge services or related roles, preferably in retail, hospitality, or malls. Special Skills/Attributes (required for performing the job effectively) Strong interpersonal skills and the ability to engage with high-net-worth clients. Excellent organizational skills with attention to detail. Proficient in Microsoft Office, customer service software, and related tools. Ability to work in a fast-paced environment and multitask. A professional, polished appearance and demeanor. Overall Purpose/Objective Of the job This profile will assist in providing exceptional, personalized concierge services to the malls luxury clientele. The role involves interacting with VIP customers, fulfilling their requests, and supporting the Senior Manager in creating a luxury experience that meets the highest standards of service. This position is crucial in ensuring the delivery of efficient, discreet, and bespoke services that align with the malls luxury positioning. Key Responsibilities (List major responsibilities, that you have, to achieve the key objectives) Concierge Services Delivery: Assist in providing tailored concierge services, including travel bookings, restaurant reservations, and personalized shopping requests for high-net-worth individuals (HNWIs). Client Interaction: Interact with VIP customers to understand and fulfill their needs and preferences, ensuring a personalized, memorable experience. Event Support: Support the organization of luxury events, product launches, and private shopping experiences, ensuring smooth execution. Team Assistance: Assist the Senior Manager and team in daily concierge operations, ensuring services meet the highest standards of luxury and professionalism. Vendor Coordination: Liaise with service providers, retailers, and other stakeholders to coordinate bespoke services and fulfill customer requests. Customer Feedback: Collect and document feedback from customers, ensuring any concerns or issues are addressed promptly to maintain high levels of satisfaction. Administrative Support: Manage concierge documentation, reports, and records, ensuring all client requests are tracked and followed up in a timely manner. Brand Representation: Maintain the mall s luxury image by ensuring all interactions reflect professionalism, attention to detail, and exclusivity. * Minimum Qualification (i.e education, training etc.) Bachelors in Hospitality