Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Chennai
>
CIEL HR
>
Executive- Customer Service/Operations/Pricing, Freight Forwarding

Executive- Customer Service/Operations/Pricing, Freight Forwarding

CIEL HR

6 - 11 years

3 - 6 Lacs

Chennai Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

Freight Forwarding LCL Pricing Export Import Documentation FCL Air Freight Sea Freight Documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service : Respond to customer inquiries promptly and professionally, addressing questions regarding shipments, pricing, and logistics. Maintain strong relationships with clients, understanding their needs and providing tailored solutions. Resolve customer issues and complaints effectively and efficiently. Provide regular updates to clients on shipment status, tracking, and potential delays. Pricing : Develop and manage pricing strategies for freight shipments, considering factors such as mode of transport, distance, and cargo type. Obtain quotes from carriers and negotiate rates to ensure competitive pricing for clients. Prepare accurate cost estimates and invoices for shipments. Maintain up-to-date records of quotes and pricing information. Shipment Management: Coordinate with internal teams and external partners (carriers, customs brokers, etc.) to ensure smooth shipment execution. Prepare and process necessary shipping documents, such as bills of lading and customs declarations. Monitor shipments and track their progress, identifying and addressing any potential issues. Ensure compliance with all relevant regulations and industry standards. Communication and Collaboration: Maintain clear and effective communication with clients, internal teams, and external partners. Collaborate with sales teams to identify and secure new business opportunities. Overseas Communication with partners. Coordination with staff members and to attend timely delivery. Participate in team meetings and training sessions to stay up-to-date on industry trends and best practices.

More Jobs at CIEL HR

MSSQL DBA

Chennai, Bengaluru, Mumbai (All Areas)

4 - 9 yrs

INR 8 - 12 Lacs

Contract Construction Company - Bangalore Loc -Project Manager Head

Bengaluru

20 - 30 yrs

INR 15 - 25 Lacs

Credit Underwriter

Bengaluru, Bangalore Rural

4 - 9 yrs

INR 3 - 7 Lacs

Relationship Manager

Jalandhar, Vadodara, Mumbai (All Areas)

1 - 5 yrs

INR 1 - 3 Lacs

Assistant Business Development Manager

Ahmedabad, Delhi / NCR, Mumbai (All Areas)

8 - 13 yrs

INR 6 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

CIEL HR

Human Resources

Noida

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Executive- Customer Service/Operations/Pricing, Freight Forwarding