Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. The Role: Were looking for a dynamic, client-focused Clinical Product Specialist to drive adoption of our AI tools. As a clinical product specialist, youll be the trusted advisor for our healthcare partners, ensuring seamless platform adoption, sustained clinical engagement, and measurable results. Youll collaborate with our clients to ensure Frontera s AI solutions drive results for our partners. What Youll Do: Clinical Implementation, Workflow Integration and Strategy Design: Own the end-to-end client onboarding process, conducting workflow analysis to tailor our AI platform to each clients unique clinical environment. Own the best practice implementation process to ensure we can deploy our products at scale. Ensure healthcare providers can effectively integrate our solutions into their existing practices for maximum impact. Outcome Measurement & Value Demonstration: Track and analyze platform utilization and clinical outcomes data. Develop success stories and ROI analyses that demonstrate the tangible impact of our technology on pediatric care delivery and patient outcomes. Clinical Training & Enablement: Design and deliver specialized training programs for healthcare professionals. Create clinical resources that empower providers to fully leverage our AI-powered platform for improved pediatric therapy delivery. Voice of the Customer & Product Evolution: Gather clinical user feedback to influence our product roadmap. Collaborate with Product and Engineering teams to ensure our platform continues to address evolving clinical needs and workflow challenges. Quality Improvement & Clinical Support: Provide advanced clinical troubleshooting and support. Identify patterns in utilization data to recommend quality improvement initiatives that enhance the clinical user experience. Cross-Functional Collaboration: Partner with Sales, Engineering, and Support teams to deliver a seamless client experience from implementation through ongoing optimization. The Ideal Candidate: Clinical Background: Licensed healthcare professional (Psy.D, BCBA, SLP, OT or related field preferred) with 3+ years of clinical experience, ideally in pediatrics, developmental therapy, or behavioral health. Understanding of ABA practices is a must. Healthcare Technology Experience: 2-3 years in Customer Success, Implementation, or similar client-facing role within healthcare technology, telemedicine, or digital health is a plus. Clinical Workflow Expertise: Demonstrated ability to understand complex clinical workflows and translate technical solutions into practical clinical applications. Customer-Centric Mindset: Passionate about improving healthcare outcomes through technology with a proven track record of building trust with clinical stakeholders. Project Management Skills: Exceptional organizational abilities with experience managing complex healthcare implementations and navigating clinical change management. Data-Driven Decision Making: Comfort with analyzing clinical utilization data and translating metrics into actionable recommendations for customers and internal teams. Communication & Education Skills: Outstanding written and verbal communication skills with the ability to effectively explain technical concepts to clinical audiences and translate clinical needs to technical teams. Why Frontera Health? Make a meaningful impact on pediatric healthcare access and equity in underserved rural communities. Work at the intersection of clinical care and cutting-edge AI/ML technology. Collaborate with a talented interdisciplinary team of healthcare and technology experts. Shape the future of digital health delivery for children with developmental needs. Competitive salary and comprehensive benefits package. Professional development opportunities in both clinical and technical domains. Join us in revolutionizing pediatric therapy delivery through AI-powered solutions! Work Schedule & Location Hours: Monday to Friday Location: Hybrid, 3-4 days in office Compensation: Competitive salary commensurate with experience We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO. Expected salary range in Denver $100,000 $130,000 USD Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. As a Care Coordination Manager at Frontera Health, you will play a vital role in ensuring that our clients receive timely and necessary care by managing our care coordination and scheduling functions. This role combines overseeing active and waitlist care coordination and scheduling across our Applied Behavior Analysis (ABA) therapy Clinics and Frontera Health Diagnostic services. The Care Coordination Manager role is essential for ensuring exceptional customer service for our clients and their families. Key Responsibilities: Care Coordination Management Lead and oversee care coordination for Clients from referral through graduation of ABA therapy, ensuring smooth and timely service delivery Manage the Client pipeline to ensure timely movement through our waitlist and create a positive experience through timely and personalized communication with our waitlist Clients Monitor and measure adherence to internal processes, compliance policies, pipeline throughput, and customer experience Schedule Oversight Manage the scheduling functions for internal clinical employees and external clinical contractors including our: Psychologists for Comprehensive Diagnostic Evaluations scheduling related to our waitlist and active Clients Initial Assessment BCBA scheduling to ensure timely initial assessment for our waitlist Clients BCBA and RBT scheduling to create and maintain therapy schedules for our active Clients Coordinate with Clients to match availability to our internal employee and external contractors for Evaluation/Assessment appointments and therapy schedules Measure and escalate adherence, for Employee and Clients, to appointment and therapy schedules Partner with Scheduling Coordinators to troubleshoot scheduling conflicts, reschedule sessions as needed, and proactively communicate changes with clients and staff Process Improvement Collaborate with team members to identify and analyze workflows for care coordination, optimizing efficiency and reducing errors Propose and implement process improvements to achieve faster turnaround times and improve service delivery Utilize data analysis and best practices to refine care coordination and scheduling processes Team Management Lead a high-performing care coordination team responsible for supporting our Clients and Clinical team Create clear communication and cadences to provide transparent updates about our pipeline and scheduling performance to Leadership team Facilitate team meetings, as necessary, to enable team collaboration and communication Provide mentorship, coaching, and development opportunities for team members Qualifications: Bachelor s degree in healthcare administration, business, or a related field preferred Experience in care coordination, scheduling, or logistics preferred Two to three years of experience leading a team of two or more direct reports Strong analytical and problem-solving skills with a passion for process improvement Excellent communication and interpersonal skills with the ability to build rapport with clients, families, and colleagues Proficiency in Google Suite, healthcare EMR systems, and data analysis tools Demonstrated commitment to providing exceptional customer service and exceeding client expectations Adherence to HIPAA regulations and patient confidentiality standards. By joining Frontera Health, you will be at the forefront of ensuring that clients receive timely and well-coordinated care, playing a critical role in both the operational and clinical success of the team. We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. Expected salary range in Denver: $110,000-$130,000 Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DEI practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. The Role Frontera is looking for a Senior Product Manager who is as accountable for business outcomes as they are for the product itself. This is a highly strategic and technical role for someone who thrives in zero-to-one environments and knows how to drive measurable impact across the full go-to-market motion. Not only Engineering and Design, but Marketing, Sales, Clinical, ML, Customer Success, and more. You ll lead cross-functional product initiatives that sit at the intersection of data science, AI, and care delivery. You ll define the right problems to solve, deeply understand your users, and ensure what we build drives adoption, retention, and real-world results. In short: you are responsible for delivering impact, not just shipping features. This is a unique opportunity to shape the future of a high-growth, mission-driven health tech company and scale with the business. What You ll Do Own business results by setting clear goals, tracking performance, and being accountable for delivering measurable outcomes, including adoption, retention, efficiency, and clinical impact. Lead zero-to-one product development from ideation through launch, including technical scoping and go-to-market alignment. Champion the user voice by leading research and deeply understanding the needs of clinicians, caregivers, and internal users, and turning those insights into product direction. Partner closely with Engineering, Design, and Data Science to design, build, and iterate on high-impact product experiences. Drive alignment and execution across cross-functional stakeholders, including Growth, Sales, Clinical, and Customer Success. Operate effectively across distributed teams, maintaining clarity, cohesion, and momentum across time zones and geographies. Define product vision and roadmap in alignment with Frontera s mission and business strategy. Leverage data to iterate and refine, using performance metrics and user feedback to inform continuous improvement. Facilitate clear and transparent communication with internal and external stakeholders, building trust and alignment across the organization. What You ll Bring 5+ years of product management experience, including in high-growth or startup settings Proven ability to lead technical, zero-to-one product development Demonstrated ownership of cross-functional outcomes, not just shipping product, but influencing adoption, engagement, and business impact Strong technical fluency, with the ability to collaborate closely with Engineering, ML, and Data Science Experience partnering with Design and Research to build user-centered solutions Track record of effective execution across distributed, global teams Ability to create clarity, drive alignment, and keep momentum across diverse stakeholders Passion for building tech that improves people s lives, especially in healthcare Bonus Qualifications Experience in pediatric or behavioral health Familiarity with healthcare IT systems and data privacy regulations Knowledge of AI/ML applications in real-world clinical contextsBilingual (English/Spanish) Experience with Agile or Lean development methodologies Why Frontera Health? Join a team at the forefront of innovation in pediatric healthcare Work on meaningful, high-impact projects with cutting-edge AI/ML technologies Collaborate with talented colleagues in a fast-paced, purpose-driven environment Competitive compensation and benefits Make a real difference in the lives of children and families across the country We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO. Expected salary range in Denver $145,000 $180,000 USD Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is looking for an organized and compassionate Intake Coordinator to manage the intake process for clients seeking Applied Behavior Analysis (ABA) services across our New Mexico and Colorado clinics and evaluations from our Frontera Health Diagnostic service. As the Intake Coordinator, you will be the first point of contact for new families and clients, ensuring a seamless introduction to our services. This role is responsible for guiding families smoothly and compassionately through the intake process by ensuring that all administrative tasks are completed accurately and promptly. Key Responsibilities: Client Communication: Serve as the primary contact for new client inquiries and referrals, providing detailed information about services, answering questions, and guiding families through each step of the intake process. Insurance Verification: Collect insurance information from families, submit it to third-party billing vendors, and confirm timely receipt to expedite the intake process. Documentation: Gather, organize, and manage essential client documentation, including intake forms, medical history, diagnostic reports, consent forms, and diagnostic assessments. Scheduling & Coordination: Arrange Community Health Workers (CHW) to assist families with intake paperwork. Assess and schedule necessary diagnostic appointments, coordinating between families and providers to set up both diagnostic and initial assessment appointments. Ensure that all client information is ready prior to the start of services by collaborating with clinical and operations teams. Client Onboarding: Provide a warm, supportive experience for families throughout the onboarding process, keeping them informed about their current stage and what to expect next. Data Management: Track and capture key intake data, including critical dates and intake milestones, to ensure an organized and efficient process. Reporting: Send diagnostic reports to families promptly and maintain ongoing communication to keep them updated on their intake status. Process Improvement: Continuously update and enhance intake documentation and templates to optimize and streamline processes across the intake workflow. Requirements: Fluency in English and Spanish 1+ years of experience in healthcare intake or a related field Strong organizational skills with high attention to detail Excellent verbal and written communication skills Ability to multitask, prioritize, and manage deadlines effectively Customer-focused with strong problem-solving abilities Experience in scheduling, customer service, or administrative roles, preferably in healthcare or human services. Proficiency in EHR systems, Google Suite, and other administrative tools Professional demeanor and punctuality Role Details: Location : Based in Denver, CO Schedule : Hybrid position with a 3 day in-office requirement Join Frontera Health and become a vital part of a team dedicated to making a meaningful impact in the lives of children with autism across New Mexico and Colorado! We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. Expected Pay Range in Denver: $22.00 - $28.00/hour Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. Scheduling Coordinator at Frontera Health Frontera Health is seeking a dynamic Scheduling Coordinator to oversee and enhance the appointment scheduling process for services across our clinics in New Mexico and Colorado. This pivotal role demands exceptional organizational, communication, and leadership skills to ensure accurate scheduling, optimize clinician availability, and drive operational efficiency. As the primary liaison for clients, clinicians, and administrative staff, the Scheduling Coordinator will also play a key role in managing authorization utilization and contributing to process development in our fast-paced startup environment. Key Responsibilities: Client Scheduling Management: Coordinate, schedule, and reschedule client appointments, maximizing clinician availability and ensuring alignment with client needs. Monitor client attendance and proactively address conflicts, cancellations, and no-shows to maintain seamless service delivery. Confirm appointments with clients and caregivers, and implement reminder systems to enhance attendance rates. Maintain accurate and up-to-date scheduling records, promptly communicating any changes to clients and clinicians. Staff Coordination & Support: Collaborate closely with clinicians to manage scheduling across all stages of client care. Align staff schedules with availability and clinical capacity, addressing conflicts, time-off requests, and changes efficiently. Ensure that clients are matched with staff based on both client needs and staff qualifications. Assist in developing and maintaining group therapy schedules where applicable. Coordinate with onboarding and recruiting to establish shadowing schedules for incoming behavior technicians. Client & Caregiver Engagement: Serve as the main point of contact for clients and caregivers for any scheduling-related inquiries, changes, or issues. Address concerns with professionalism and empathy, ensuring a positive experience for clients and their families. Communication & Collaboration: Communicate effectively with staff regarding their schedules, changes, and any special requests. Collaborate with Human Resources, Intake, Recruiting, and Clinical teams to ensure adequate staffing levels. Ensure all stakeholders are informed of any changes to schedules, providing timely and clear communication. Supporting processes to maintain comprehensive and accurate data on staff and client schedules. Process Development & Improvement: Continuously evaluate and improve scheduling processes to enhance efficiency and effectiveness. Identify opportunities to reduce cancellations and maximize clinician utilization, contributing to workflow optimization and improved client satisfaction. Implement scheduling best practices and assist in the development of new policies and procedures. Qualifications: Strong organizational skills, attention to detail, and ability to manage competing priorities Excellent communication skills, both written and verbal. Ability to work collaboratively across different teams and disciplines. Experience in scheduling, customer service, or administrative roles, preferably in healthcare or human services. Familiarity with scheduling software and data management tools is a plus. Experience with ABA therapy scheduling is preferred. Details The Scheduling Coordinator role is based in Denver, CO This is a hybrid position with a 3 day a week in office requirement Join Frontera Health and be a vital part of a dedicated team that is making a difference in the lives of children with autism across New Mexico and Colorado! We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. Expected Pay Range in Denver: $22.00 - $28.00/hour Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. As a Training Support Specialist at Frontera Health, you will play an essential role in helping deliver effective training experiences for our clinical and operational staff. Working under the guidance of the Senior Clinical Trainer, you will provide administrative, logistical, and facilitation support to ensure training sessions run smoothly and that new hires feel welcomed, supported, and prepared. Your contributions will help foster a strong foundation for employee success and ultimately support our mission to provide high-quality care to the families we serve. Qualifications: RBT Certification preferred Previous experience as an RBT/BT with a strong understanding of ABA principles required Bachelor s degree in Psychology, Special Education, or a related field preferred Strong communication, time management, and organizational skills A supportive and collaborative attitude with a desire to contribute to a mission-driven team Core Responsibilities Training Support Delivery Support the facilitation of initial and ongoing training sessions for Behavior Technicians (BTs) Help maintain and update training materials and curriculum Assist with logistics for virtual and in-person training sessions (e.g., setting up calls, preparing materials) Support the Senior Clinical Trainer during group and individual training sessions Assist in conducting RBT competency assessments, as needed New Hire Onboarding Support Send onboarding communications and help build individualized training schedules Conduct virtual daily check-ins with new hires to ensure a smooth transition Coordinate with Lead RBTs at clinics to help facilitate new hire integration (e.g., organizing first-week meetings or lunches) Serve as a point of contact for questions about systems, login access, and training resources Assist in scheduling and tracking 30/60/90-day check-ins Administrative Quality Assurance Track training completion and maintain up-to-date training documentation Collect and summarize feedback from trainees to inform improvements Provide regular progress updates and flag trainee concerns to the Senior Clinical Trainer Monitor and document training progress in Sidekick and other internal systems Help ensure consistency across training processes and materials Additional Duties Assist in the creation of supplemental training materials (e.g., videos, guides, assessments) Help identify signs of disengagement and support re-engagement efforts with Lead RBTs Potential opportunity to become a certified Safety Care Trainer Requirements Minimum 2 years of direct RBT/BT experience Previous experience in a training, mentoring, or supervisory capacity (even if informal) Proficiency with virtual meeting platforms Experience working in remote or hybrid environments Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DEI practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. We are seeking a Head of Clinical Quality & Outcomes to serve as the senior-most clinical authority across our ABA services in New Mexico and Colorado. This executive role will define and lead the vision for clinical excellence, driving high-quality, data-driven care delivery that is operationally sound, payer-aligned, and scalable through Frontera s proprietary technology. Reporting directly to the CEO, this role will hold end-to-end accountability for clinical quality, performance outcomes, and clinical innovation. They will work cross-functionally with operations, product, services, and technology leadership to translate strategy into impact, overseeing multi-site teams, managing change at scale, and shaping the future of value-based care in behavioral health. The ideal candidate is a seasoned clinical executive (BCBA-D, BCBA, or licensed clinical psychologist) with deep ABA expertise, strong operational instincts, and a proven ability to lead through growth, transformation, and complexity. Key Responsibilities Clinical Quality & Model Leadership Lead the vision and evolution of Frontera s ABA clinical model across regions, embedding best practices, ethical care standards, and payer-informed protocols. Establish and manage a multi-state framework for clinical fidelity, documentation, supervision, and care delivery standards. Own the definition and governance of clinical quality benchmarks across RBT, BCBA, and supervisory functions. Outcomes, Metrics & Performance Strategy Develop and implement a comprehensive clinical performance framework using data-driven KPIs across: Client goal attainment & progress metrics Caregiver satisfaction & NPS Treatment fidelity & clinical competencies Supervision, compliance & staff productivity Appointment adherence, cancellations, and service utilization Partner with operational leadership to drive performance improvement, strategic interventions, and alignment between clinical intent and execution. Technology-Enabled Care Innovation Act as the clinical executive partner to Product and Engineering, co-designing tools that: Enhance precision in care planning and decision-making Support real-time oversight of care fidelity, risk, and productivity Reduce clinician burden and streamline workflow Amplify supervisory impact and training effectiveness Articulate clinical ROI and usability of Frontera s technology solutions, driving adoption and product-market fit. Executive Leadership & Team Development Build and lead a regional clinical leadership structure accountable for quality, supervision, and team performance across New Mexico and Colorado. Serve as a key executive sponsor for talent development and workforce sustainability across ABA roles. Partner with People, Talent, and Clinical Training to hire, mentor, and grow a diverse, high-performing clinical team. Operational & Cross-Functional Partnership Collaborate with the VP of Clinical Operations, regional directors, and executive leadership to ensure alignment across clinical strategy, operations, and market growth. Provide executive input into caseload management, market expansion, payer relations, and compliance strategy. Champion clinical culture and integrity during organizational change and innovation cycles. Qualifications BCBA-D, BCBA, or licensed clinical psychologist with deep specialization in ABA. 10+ years of progressive clinical leadership, including 5+ years at the executive or VP level Proven track record of driving clinical performance, outcomes, and care model innovation at scale. Operational acumen with experience managing clinical functions across multiple states or service lines. Expertise in care model design, clinical KPIs, and provider performance systems. Strong executive communication, change management, and strategic planning skills. Preferred Experience in tech-enabled or value-based care delivery models. Background in startup or high-growth healthcare environments. Familiarity with rural, Medicaid, or underserved markets Spanish fluency is a plus. What You Bring Executive presence and the ability to lead high-stakes decisions with clarity and empathy. A systems thinker with a deep commitment to ethical, evidence-based care. Agility in navigating ambiguity, scaling teams, and transforming care delivery models. Passion for innovation, equity, and outcomes in behavioral health. Why Join Frontera? At Frontera Health, we are redefining the future of pediatric behavioral care. By merging AI-powered tools with compassionate, community-based services, we expand access and elevate quality for underserved families across the U.S. As Head of Clinical Quality & Outcomes, you will help architect the systems, culture, and clinical performance of a company with national ambitions and deep local impact Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. The Lead BCBA serves as a pivotal clinical leader, overseeing a team of clinicians in delivering high-quality Applied Behavior Analysis (ABA) services. This role encompasses advanced case management, clinical program development, mentorship, and close collaboration with both families and staff. The Lead BCBA is responsible for ensuring that all treatment is ethical, effective, and aligned with Frontera s values and technology, while also fostering team growth and promoting professional excellence Clinical Quality Conduct advanced behavior and functional analytic assessments, including Functional Behavior Assessments (FBAs), and skill-based assessments (e.g., VB-MAPP, ABLLS-R, AFLS). Develop, review, and oversee individualized ABA treatment plans and behavior intervention plans (BIPs) that reflect client-specific goals and progress Design and lead clinical programming including, case supervision, and discharge planning Provide high-level oversight of data collection, analysis, and documentation to ensure treatment effectiveness and fidelity Guide clinicians in adapting treatment modalities and instructional materials based on developmental level, cultural relevance, and individual needs Support and utilize Frontera Health s clinical technologies, including the Video Platform, to enhance service delivery and training Lead remote and in-person supervision, parent coaching, and team training sessions using evidence-based strategies Participate in clinical audits, treatment reviews, and quality assurance activities to maintain high standards of care. Leadership and Professionalism Mentor and coach BCBAs, Student Analysts, and Registered Behavior Technicians (RBTs), providing guidance on clinical challenges, treatment fidelity, and professional development Foster a culture of collaboration and clinical excellence through team meetings, and collaboration with with other team leaders Provide consultation and support on complex cases, behavioral emergencies, and sensitive family dynamics Collaborate with clients and families to identify socially significant goals and promote skill generalization across settings Assist in managing caseload distribution, scheduling, and productivity metrics for clinical teams Demonstrates clinical excellence by managing low cancellation rates and ensuring continuity of care, recognizing both as key performance indicators Champion the full integration (100% utilization) of Frontera s technology platforms including the assessment tool and digital phenotyping systems as essential tools for driving clinical excellence and operational efficiency Lead by example to ensure all BCBAs and RBTs are actively engaged with these platforms, leveraging them consistently to enhance outcomes and strengthen team performance Collect feedback from BCBAs and prioritize it based on operational and clinical impact for the product team Ethical and Professional Conduct Model and uphold the highest ethical standards in clinical care, supervision, and communication as outlined by the BACB Professional and Ethical Compliance Code Approach challenging conversations with professionalism, cultural sensitivity, and clear clinical rationale whether with team members or client families Ensure compliance with HIPAA and other privacy/confidentiality regulations in all service delivery platforms and documentation Promote inclusive, respectful, and safe work environments that reflect the values of integrity, transparency, and equity Qualifications: Master s degree in Applied Behavior Analysis, Psychology, Education, or a related field Current BCBA certification in good standing with the BACB Minimum 3-5 years of ABA experience, with at least 1-2 years in a supervisory or lead role Experience delivering ABA services via telehealth, including remote supervision and parent training Strong knowledge of ABA principles, clinical assessment tools, and data analysis Experience with electronic data collection systems (e.g., Catalyst, CentralReach) Experience managing hybrid caseloads (in-person and telehealth) Proficiency with telehealth platforms (e.g., google meets) Strong communication, leadership, organizational, and time management skills Excellent interpersonal, coaching, and relationship-building abilities Demonstrates cultural sensitivity and professionalism in diverse settings Team-oriented with a collaborative and engaged approach to the workplace Flexible schedule, but must be able to work irregular hours when necessary Qualified candidates will demonstrate the ability to conduct and maintain successful community partnerships such as school contracts Work Environment: Combination of telehealth service delivery in-clinic, in-home, school-based Flexibility to support clients and teams across various service settings and time zones Some evening or weekend availability may be required 25% travel to New Mexico required Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. We are hiring a Senior Manager+ of Annotation Operations to lead and scale Frontera s clinical annotation function. This team powers the labeling of video, audio, and text data used to train and fine-tune Frontera s foundational and production AI models. This is not a generic labeling operations role. Our annotations demand clinical nuance, judgment under ambiguity, and close coordination with ML and QA stakeholders. You will architect the operational backbone of this function, owning throughput, tooling, team workflows, and performance management across a distributed global team. The ideal candidate brings deep expertise in operations, process design, and scalability. You know how to build systems that grow without breaking, balancing clarity and control with flexibility and speed. You re a strong facilitator, a thoughtful leader, and a steady presence when ambiguity is high. You move seamlessly between strategic planning and tactical execution, and you love creating order out of complexity. What You ll Bring 5+ years of experience in operations, data labeling, content workflows, or high-throughput environments Proven ability to lead distributed teams, including performance management and coaching Strength in process architecture: you can design, implement, and iterate scalable systems that work Operational fluency: you track throughput, capacity, and QA rigorously without micromanaging Exceptional problem-solving and facilitation skills; you bring teams together and build alignment Calm, wise leadership under pressure able to triage issues and focus teams on what matters most Hands-on experience with annotation tooling (e.g., Label Studio, Scale AI, SuperAnnotate, Snorkel, etc.) Familiarity with inter-rater agreement / IOA frameworks (e.g., Cohen s or Fleiss kappa) Preferred: Background in healthcare, behavioral science, or clinical research Bonus: Understanding of ML model development and how labeled data fuels model training Why Join us At Frontera, you ll help shape the future of pediatric behavioral health building the data infrastructure that powers equitable, evidence-based care. We re a mission-driven team operating at the intersection of AI and clinical care, and we re looking for builders, leaders, and systems thinkers ready to make a real impact. We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO. Expected salary range in Denver $145,000 $180,000 USD Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. Frontera Health is seeking a Clinical QA & Performance Lead to build and lead the quality systems behind our clinical annotation function. This team is responsible for labeling high-fidelity behavioral health data (video, audio, and text) that directly powers our AI models and clinical product insights. This role is equal parts quality architect, measurement analyst, and clinical systems thinker. You ll define what good looks like, build processes to track it, and ensure that the work we produce meets our clinical and scientific bar. You ll work closely with our Ops, ML, and Clinical teams to ensure that ambiguity is resolved quickly, feedback is integrated thoughtfully, and performance continuously improves. This is a hands-on leadership role with room to shape the future of clinical data quality at Frontera. What You ll Do Own definition and implementation of quality metrics (IOA / inter-rater agreement, audit scores, reviewer calibration) Build and maintain gold-standard datasets to serve as training and validation anchors Design QA workflows that balance precision, scale, and reviewer experience Lead reviewer onboarding and training systems, including calibration exercises and ongoing development Track performance across annotators and reviewers; flag drift and recommend coaching or retraining Partner closely with Ops Manager to align QA expectations with throughput goals Serve as a bridge between clinical subject matter experts, ML teams, and annotators to clarify labeling standards Monitor quality trends over time and drive continuous process improvement Facilitate periodic audits and synthesize findings into actionable recommendations What You ll Bring 4+ years experience in clinical QA, annotation QA, clinical operations, or healthcare analytics Familiarity with behavioral health, healthcare research, or human-annotated datasets Strong understanding of IOA/IRR concepts and metrics (e.g., Cohen s or Fleiss kappa) Experience building or managing QA systems in data labeling, research, or clinical settings Analytical mindset with comfort using tools to track trends, measure performance, and drive change Excellent communication and training skills able to support both junior annotators and senior stakeholders Thoughtful, systems-oriented approach to ambiguity, edge cases, and clinical nuance Bonus: Experience with tools like Label Studio or working in an ML-adjacent environment Why Frontera At Frontera, you ll be part of a mission-driven team using structured clinical data to reimagine pediatric therapy. Your work will directly shape the quality and reliability of the data behind our models and by extension, the care we deliver to families. Join us in building the future of developmental healthcare! We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO. Expected salary range in Denver $110,000 $130,000 USD Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. Regional Operations Manager | New Mexico Frontera Health is committed to providing exceptional ABA and Diagnostic healthcare services to the New Mexico community. Were seeking a highly organized and detail-oriented Regional Operations Manager to join our clinic team to play a vital role in ensuring the smooth operation of our clinics across New Mexico. About the Role: As the Regional Operations Manager, you ll own Frontera s clinic operations function, creating a best in class family and employee experience, while ensuring efficient and compliant operations. In this multifaceted role, you ll oversee office organization, manage procurement, vendor relationships and facilities, and support seamless day-to-day operations. Youll handle essential administrative duties, monitor compliance to clinic and company policies, coordinate on-site events, and build relationships with external partners. Your role will facilitate our growth strategies by providing on-ground support for our technology implementations within our clinics and helping operationalize future acquisitions.Through clear communication and proactive problem-solving, you ll ensure that our staff and patients experience a positive, supportive environment each day. Key Responsibilities Clinic Operations Oversee clinic operations spanning from consents, calendar management, technology implementation, process improvement, policy and procedure implementation and upkeep, clinic maintenance, facility management, and supply management Support launch of new clinic spaces to ensure project management runs smoothly Manage key projects and initiatives which align with regional or broader business priorities Policies & Procedures Standardize processes, policies, and accountability measures across all clinics to ensure compliance Support data capture and record-keeping efforts, ensuring accuracy and organization Monitor building and equipment safety protocols to maintain compliance. Own safety & compliance including staff training, protocol implementation, process improvement, & family and team communication Clinic Performance Implement a performance philosophy and scorecard to measure all clinic performance Create targets for clinic performance based on industry standards Partner with clinical leadership to standardize all critical clinic operations functions Manage all clinic budgets to ensure team is investing in the right areas of the business, while also remaining within budget Establish audit process for reviewing clinic adherence to policies and processes Customer & Employee Experience Establish communication forums to implement across regions to ensure staff are getting the right information at the right time and up to date on compliance standards Foster a consistent, professional communication with patients, families, and staff, fostering a welcoming, customer focus environment Team Management & Collaboration Manage Receptionist team for all clinics Facilitate team meetings, as necessary, to enable team collaboration and communication Provide mentorship, coaching, and development opportunities for team members Intervene, escalate, and support resolutions to interclinic issues that violate clinic and company policies or values across all team type, team member level, and clinics Qualifications Bachelor s degree in healthcare administration, business, or a related field preferred Minimum of 5 years of operations management experience with 1+ years of project management experience is highly preferred Minimum of 3 years leading a team of two or more direct report Experience and comfort in providing direct feedback to cross-functional teams Strong analytical and problem-solving skills with a passion for process improvement Excellent organizational, time management, and multitasking abilities Strong attention to detail, with a commitment to accuracy and thoroughness Excellent communication and interpersonal skills with the ability to build rapport with clients, families, and colleagues Proficiency in Google Suite, healthcare EMR systems, and data analysis tools Demonstrated commitment to providing exceptional customer service and exceeding client expectations Adherence to HIPAA regulations and patient confidentiality standards. Familiarity with ABA practices or prior experience in healthcare is preferred Work Schedule Hours: 8:00 am - 5:00 pm, Monday to Friday, Onsite/traveling between clinics Travel Requirements : 50% to 75% travel depending on location of employee Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. Speech and Language Pathologist (SLP) Pediatric Autism Diagnostic Services Location: New Mexico (statewide travel required) Position Type: Full-Time Remote + In-Person (Hybrid Field-Based) About Frontera Frontera s mission is to transform behavioral health and increasing access to care, with a current focus on serving children on the autism spectrum and their families. We do this by providing AI-forward software tools that streamline diagnostic evaluations, initial ABA assessments, supervision of ABA, and automated data collection. We also offer autism services in New Mexico through our service arm. Frontera Diagnostics is a telehealth-forward diagnostic assessment service offering high-quality diagnostic evaluations for children and adolescents. Our current focus is autism-spectrum disorder (ASD). Operating across New Mexico, we deliver services through a hybrid model combining telehealth-based evaluation by licensed psychologists with in-person support from community health workers and other providers. We are seeking a skilled and compassionate Speech and Language Pathologist to join the growing Frontera Diagnostics clinical team. Position Summary We are hiring a New Mexico-licensed SLP to provide in-person speech and language assessments to children referred for behavioral and developmental evaluations especially those with suspected autism. This role will be primarily field-based, requiring travel to clients homes and affiliated clinics. Some assessments may be provided via tele-health. The SLP will work in close collaboration with our psychologist-led diagnostic teams to ensure comprehensive evaluations that guide meaningful next steps for families. Key Responsibilities Conduct comprehensive speech and language evaluations with children aged 2 and up as part of multidisciplinary diagnostic assessments Conduct clinical intake interviews to obtain developmental histories and to clarify assessment referral questions Administer screening assessments to aid in determining the appropriate assessment approach Administer standardized assessments including the ADOS-2, CELF, PLS-5, PPVT-5, EVT-3 and others, Collaborate with psychologists and care coordinators to interpret findings and contribute to diagnostic formulations Document evaluation findings in clear, family-centered reports that integrate with psychologist assessments Use Frontera software to aid in conducting evaluations Participate in multidisciplinary team meetings and family feedback sessions as needed Help develop and refine best practices for hybrid, team-based evaluation of pediatric clients Provide speech and language therapy and family consultation Required Qualifications Master s degree or higher in Speech-Language Pathology from an accredited program Current licensure as an SLP in the state of New Mexico At least 2 years of experience providing speech and language services to children, including those with ASD Trained in or willing to be trained in the Autism Diagnostic Observation Schedule, Second Edition (ADOS-2) Competent in administering and interpreting standardized language assessments for young children Willingness and ability to travel throughout assigned regions of New Mexico to conduct in-person evaluations Reliable transportation and valid drivers license Strong interpersonal, organizational, and communication skills Commitment to culturally responsive, family-centered care Preferred Qualifications Bilingual (English/Spanish) proficiency Experience collaborating as part of interdisciplinary or diagnostic teams Familiarity with telehealth models of care What We Offer Competitive compensation (hourly or salaried, depending on schedule) Flexible schedule and autonomy in managing caseload Mileage reimbursement for in-person visits Supportive, mission-driven clinical and administrative team Opportunity to contribute to an innovative, hybrid model of care improving access for underserved families Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. RBT Lead The Registered Behavior Technician Lead position (RBT Lead) supports high-quality service delivery by working directly with clients and assisting in the mentorship, training, and development of RBTs and Behavior Technicians. Under the supervision of a Board Certified Behavior Analyst (BCBA), the Lead RBT plays a critical leadership role in maintaining clinical excellence, fostering professional growth, and ensuring the highest ethical standards across service environments including homes, clinics, schools, and the community. Clinical Quality: Implement individualized behavior intervention plans (BIPs) with a high level of fidelity, professionalism, and responsiveness to client needs Accurately collect and review session data; model best practices in data collection and provide constructive feedback to peers when appropriate Support BCBAs in conducting assessments, preparing materials, and ensuring sessions are clinically sound and well-resourced Assist with program updates and documentation to maintain treatment integrity and alignment with client goals Maintain a consistent and balanced caseload while fulfilling leadership, mentorship, and training responsibilities Monitor treatment progress and proactively identify barriers to clinical effectiveness, communicating concerns to the supervising BCBA Participate in and contribute to clinical quality improvement initiatives, helping to evaluate and enhance treatment strategies across the team Professional and Ethical Conduct: Uphold and model the RBT Ethics Code and all organizational policies Proactively identify and escalate ethical concerns or quality issues to the supervising BCBA or Clinical Supervisor Stay current on all certification, training, and professional development requirements Foster a culture of professionalism, respect, and accountability among team members Lead full alignment with Frontera s technology platforms, including assessment tools and digital phenotyping systems; ensure RBTs are fully engaged with these tools to optimize clinical outcomes and team efficiency Communication and Client Interaction: Maintain positive, empathetic, and professional communication with clients, families, and staff Serve as a point of contact for assigned families when immediate support or clarification is needed Assist with parent/caregiver training sessions under BCBA supervision Adjust interventions and communication strategies to meet diverse client and family needs Leadership and Mentorship: Serve as a mentor and role model for RBTs and Behavior Technicians, providing guidance on best practices and clinical procedures Support onboarding and training of new team members through shadowing, coaching, and competency checks Collaborate with the BCBA to identify training needs and contribute to continuous improvement initiatives Lead small group trainings, team huddles, or skill refreshers as directed Help monitor session quality and report concerns or coaching opportunities to the clinical team Address client or RBT concerns in the clinic promptly and professionally, escalating to the BCBA or Lead BCBA as needed Provide on-the-floor leadership during clinic sessions to ensure smooth transitions, behavior management consistency, and support for staff in real-time situations Qualifications: High School Diploma or equivalent (required); Associate s or Bachelor s degree in Psychology, Education, or a related field (preferred) Active RBT certification in good standing with the BACB Minimum of 1 year of direct ABA experience required; leadership experience preferred Internal employees must have at least 6 months of continuous employment with Frontera and be in good standing to be considered. Strong understanding of ABA principles, data collection procedures, and behavior intervention strategies Demonstrated leadership skills, including mentoring, training, and coaching peers Excellent organizational skills, communication skills, and ability to work independently Ability to pass background checks and maintain necessary clearances Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. Make a Difference in Lives: Join Our Thriving ABA Team as a Registered Behavior Technician! Are you passionate about helping children and families navigate the challenges of Autism Spectrum Disorder? Do you find joy in seeing positive change through evidence-based practices? Frontera Health New Mexico is seeking dedicated and compassionate Behavior Technicians (BT) or Registered Behavior Technicians (RBT) to join our dynamic team. Why Frontera Health New Mexico? Make a real impact: Your work will directly influence the lives of children and families, helping them unlock their potential and achieve their goals. Join a supportive community: Were a passionate team of professionals who collaborate and learn from each other, creating a positive and encouraging environment. Career growth opportunities: We invest in ongoing training and development, so you can expand your skills and advance your career in Applied Behavior Analysis (ABA). Competitive compensation and benefits : We offer competitive pay, comprehensive benefits, and a chance to contribute to a mission-driven organization. Recognition for experience: Join Frontera Health New Mexico as a certified RBT and receive a retention bonus in appreciation of the skills and dedication you bring to the team. What Youll Do: Partner with Board Certified Behavior Analysts (BCBAs) to provide therapy that transforms lives. Create engaging and effective learning experiences for children with Autism Spectrum Disorder (ASD). Use clear communication and positive reinforcement to help children reach their full potential. Complete daily progress notes related to the implementation of the intervention plan. Create an environment that fosters skill acquisition, functional communication, and school readiness for children. Collaborate with families to implement strategies at home and in the community. Who You Are: Youre passionate about helping children and families. Youre a natural communicator and enjoy building relationships. Youre organized, detail-oriented, and committed to quality. Youre eager to learn and grow Required Qualifications: Proof of high school graduation (Diploma or GED) College enrollment or degree preferred At least 18 years of age Health & Safety Requirements: Reliable transportation Ability to lift 50 lbs, sit on floors and/or child-sized furniture, and quickly move from a seated position to running stance Training and Development: Personalized Development Opportunities: We believe in investing in our teams success. Youll have access to comprehensive training and resources to expand your skills and knowledge in ABA, tailored to your unique needs and goals. RBT Credential Support: Earning your RBT credential opens doors in the ABA field. We provide the resources and support you need to achieve this milestone, including 40-hour training, competency assessments, and exam support. Continuous Learning: Our supportive community fosters constant growth. Through regular team meetings, supervision with BCBAs, and ongoing learning opportunities, youll stay at the forefront of ABA practices. Empowering Environment: We believe in providing a collaborative and encouraging atmosphere where you can ask questions, seek guidance, and feel supported in your professional journey. Ready to make a difference? Wed love to hear from you! Apply today and join our team of dedicated professionals who are changing lives, one child at a time. Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
We re looking for a mission-driven IT Support Specialist to provide frontline technical support to over 250+ clinical providers across multiple states. You ll be the first line of defense when a provider s laptop won t connect, a telehealth tool malfunctions, or a new clinic needs AV equipment configured. Your role sits at the intersection of tech, operations, and care delivery ensuring that our clinical teams can do their best work without interruption. You ll support Frontera s tech-enabled clinics by owning IT onboarding, device management, software access, and real-time troubleshooting. You ll also partner with the corporate IT team and clinical ops leaders to ensure our support scales with the business. This is a hands-on, high-impact role for someone who thrives in fast-paced environments, loves solving problems, and brings a calm, service-first approach to every support request Key Responsibilities Technical Support & Troubleshooting Provide first-level support for providers across multiple platforms (EHR, video conferencing, secure messaging, etc.). Respond to IT requests via phone, chat, and email, prioritizing issues based on clinical impact. Diagnose and resolve hardware/software issues, escalating as needed to Corporate IT or Engineering. Proactively identify common problems and propose tools, automation, or documentation to reduce friction. Device & Access Management Provision laptops, tablets, headsets, and other hardware for new providers. Enroll and manage devices using MDM to ensure security and compliance. Track and manage hardware returns, repairs, and replacements. Ensure timely setup of accounts, permissions, and tools as part of onboarding/offboarding workflows. Clinic & Field Support Travel to clinics (20 30%) to assist with onsite AV equipment setup, troubleshooting, and relationship-building with field teams. Maintain clinic A/V setups aligned with Frontera s telehealth and data capture platform requirements. Train providers on basic use of IT tools and hardware during clinic visits. Security, Compliance & Documentation Enforce HIPAA and SOC 2 best practices in provider access and device usage. Support compliance audits with accurate inventory, logs, and workflow documentation. Maintain and contribute to IT knowledge base articles, training materials, and onboarding guides. Collaboration & Communication Serve as the clinical IT liaison to Corporate IT for escalations and shared initiatives. Work cross-functionally with Clinical Operations to anticipate and prepare for new clinic launches or tech rollouts. Monitor support trends and share insights to inform future tooling or infrastructure improvements. What You Bring 2+ years of experience in IT support, ideally in a clinical or field-based environment. Strong troubleshooting skills across Windows/macOS and mobile platforms (iOS/Android). Comfort working independently in a remote-first, distributed team. Experience supporting HIPAA-compliant environments or SOC 2 readiness preferred. Ability to travel regularly (up to 30%) to support clinic setups and relationship-building. Excellent communication skills and a calm, service-oriented mindset. Ability to juggle multiple priorities while staying organized and detail-oriented. Bonus: Experience with MDM tools, endpoint security, or clinical software platforms. You Might Be a Great Fit If You thrive in fast-paced, high-growth environments and love being the go-to person for solving problems. You treat every support interaction as an opportunity to build trust and reduce friction. You document as you go not just for yourself, but for the next person who needs help. You re energized by mission-driven work and care about making a difference in people s lives. You think like a systems builder and constantly look for ways to improve, automate, and scale
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. We are building secure, scalable infrastructure that powers clinical insights from a wide variety of data sources including audio, video, text, and structured forms. As a Data Engineer, you ll play a critical role in designing the backbone that enables our product, ML, and analytics teams to deliver impact at scale. Responsibilities: Design and evolve the foundational data model , ensuring consistency and alignment across ML, engineering, analytics, and product teams. Lead greenfield data initiatives from architecture through implementation, shaping the future of our data stack and practices. Ingest and process diverse, unstructured data (e.g., audio, video, clinical notes, PDFs), surfacing clinically meaningful information for downstream ML and analytics workflows. Build and maintain data ingestion pipelines connecting third-party tools, internal systems, cameras, microphones, and file-based sources. Identify and implement scalable data storage solutions optimized for various use cases text, media, structured data, logs, etc. Build and support partner-facing APIs that expose data securely, ensuring alignment with product use cases and regulatory standards. Collaborate deeply with ML, engineering, product, analytics, and clinical teams to scale complex pipelines, support model training & evaluation, and enable data-driven product development. Establish and monitor system observability including health checks, dashboards, logging, and alerts for pipelines and APIs. Ensure HIPAA compliance and separation of sensitive data , including access controls, encryption, auditability, and secure pipeline design. Qualifications: 7+ years of experience as a Data Engineer or Backend Engineer , with strong contributions to pipeline design, data modeling, and backend infrastructure. Proven success in leading greenfield data initiatives and building from scratch in fast-paced, startup environments. Expertise in ingesting and transforming unstructured data for use in ML models or analytics workflows. Strong programming skills in Python , SQL , and experience with frameworks like Airflow , Spark , Kafka , or cloud-native ETL tools. Deep understanding of storage solutions across structured, semi-structured, and unstructured data types (e.g., PostgreSQL, NoSQL, S3, object stores, search indices). Familiarity with API development and experience designing secure, performant data access layers. Practical knowledge of HIPAA compliance , secure data handling, RBAC, encryption, and audit requirements. Experience with monitoring/observability tools (e.g., Datadog, Prometheus, Grafana, CloudWatch) for data infrastructure. Bonus if you have Experience in healthcare, clinical research, or other regulated domains (HIPAA, GDPR, etc.). Exposure to ML workflows , including data prep for training/inference pipelines. Hands-on work with media processing pipelines (e.g., audio transcription, video segmentation, text extraction). Background in metadata modeling , data governance , or cross-system schema design. Why Frontera Health Impactful Mission : Work on challenging and meaningful projects that leverage cutting-edge technologies (AI/ML) to improve pediatric healthcare in underserved communities. Growth & Innovation : Be at the forefront of innovation, collaborating with a talented and passionate team in a fast-paced, dynamic environment. Professional Development : Join a culture that values mentorship, learning, and continuous improvement. Global Collaboration : Engage with team members around the world, broadening your perspective and fostering diverse ideas. Competitive Compensation : We offer a competitive salary and benefits package. Make a Difference : Help shape the future of behavioral healthcare and positively influence the lives of children and families in rural communities. We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO. Expected salary range in Denver $160,000 $190,000 USD Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. We are building secure, scalable infrastructure that powers clinical insights from a wide variety of data sources including audio, video, text, and structured forms. As a Data Engineer, you ll play a critical role in designing the backbone that enables our product, ML, and analytics teams to deliver impact at scale. Responsibilities: Design and evolve the foundational data model , ensuring consistency and alignment across ML, engineering, analytics, and product teams. Lead greenfield data initiatives from architecture through implementation, shaping the future of our data stack and practices. Ingest and process diverse, unstructured data (e.g., audio, video, clinical notes, PDFs), surfacing clinically meaningful information for downstream ML and analytics workflows. Build and maintain data ingestion pipelines connecting third-party tools, internal systems, cameras, microphones, and file-based sources. Identify and implement scalable data storage solutions optimized for various use cases text, media, structured data, logs, etc. Build and support partner-facing APIs that expose data securely, ensuring alignment with product use cases and regulatory standards. Collaborate deeply with ML, engineering, product, analytics, and clinical teams to scale complex pipelines, support model training & evaluation, and enable data-driven product development. Establish and monitor system observability including health checks, dashboards, logging, and alerts for pipelines and APIs. Ensure HIPAA compliance and separation of sensitive data , including access controls, encryption, auditability, and secure pipeline design. Qualifications: 7+ years of experience as a Data Engineer or Backend Engineer , with strong contributions to pipeline design, data modeling, and backend infrastructure. Proven success in leading greenfield data initiatives and building from scratch in fast-paced, startup environments. Expertise in ingesting and transforming unstructured data for use in ML models or analytics workflows. Strong programming skills in Python , SQL , and experience with frameworks like Airflow , Spark , Kafka , or cloud-native ETL tools. Deep understanding of storage solutions across structured, semi-structured, and unstructured data types (e.g., PostgreSQL, NoSQL, S3, object stores, search indices). Familiarity with API development and experience designing secure, performant data access layers. Practical knowledge of HIPAA compliance , secure data handling, RBAC, encryption, and audit requirements. Experience with monitoring/observability tools (e.g., Datadog, Prometheus, Grafana, CloudWatch) for data infrastructure. Bonus if you have Experience in healthcare, clinical research, or other regulated domains (HIPAA, GDPR, etc.). Exposure to ML workflows , including data prep for training/inference pipelines. Hands-on work with media processing pipelines (e.g., audio transcription, video segmentation, text extraction). Background in metadata modeling , data governance , or cross-system schema design. Why Frontera Health Impactful Mission : Work on challenging and meaningful projects that leverage cutting-edge technologies (AI/ML) to improve pediatric healthcare in underserved communities. Growth & Innovation : Be at the forefront of innovation, collaborating with a talented and passionate team in a fast-paced, dynamic environment. Professional Development : Join a culture that values mentorship, learning, and continuous improvement. Global Collaboration : Engage with team members around the world, broadening your perspective and fostering diverse ideas. Competitive Compensation : We offer a competitive salary and benefits package. Make a Difference : Help shape the future of behavioral healthcare and positively influence the lives of children and families in rural communities. We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual s qualifications and experience, with consideration given to the factors listed above. All full time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and responsible PTO. Expected salary range in Denver $160,000 $190,000 USD Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. The Opportunity We are seeking a detail-oriented individual with expertise in ABA services for young autistic children to join our team as a full-time Annotator Contractor. In this role, you will play a crucial part in building cutting-edge technology designed to improve and scale autism care delivery. Why this role matters: Contribute directly to creating a groundbreaking technology that will impact countless lives. Gain practical experience applying behavior analytic frameworks to real-world scenarios. Learn from industry leaders and a passionate team dedicated to improving autism care. Help us bridge gaps in care access and deliver personalized treatment plans for better outcomes. Job Summary We are seeking a dedicated and experienced ABA Therapist to join our remote team in developing an innovative AI healthcare tool. The ideal candidate will have a minimum of 2 years of field experience in ABA therapy and will be responsible for annotating data from videos, audios, and texts. This role involves working under the guidance of our project managers and contributing to the development of assessments for hypothetical cases of neurodivergent children. Responsibilities 1. Data Annotation Annotate videos, audios, and texts to identify and categorize behaviors, communication patterns, and social cues. Access and review assigned video recordings of ABA therapy sessions. Ensure accuracy and consistency in data annotation to support AI model development. Maintain the highest level of data confidentiality. 2. Assessment and Evaluation Study various tests and assessments used in ABA therapy. Develop and conduct assessments on hypothetical neurodivergent cases to inform AI logic. Contribute to prompt engineering for behavior recognition tasks. 3. Team Collaboration Work with cross-functional teams including therapists, data scientists, and software engineers. Participate in meetings to help shape AI tool features and clinical accuracy. 4. Administrative Tasks Support administrative work as needed, including documentation and reporting. Coordinate with project managers to meet deadlines for annotation and assessments. Qualifications Education Master s degree in Psychology, Special Education, or Applied Behavior Analysis required. Strong understanding of ABA principles and techniques. Experience Minimum 2 years of field experience in ABA therapy. Experience with autism or developmental disabilities preferred. ABAT certification is a plus but not required. Skills Strong written and verbal English communication skills. High attention to detail and strong organizational habits. Ability to work independently in a remote environment. Familiarity with Microsoft Office Suite. Passion for using technology to improve healthcare outcomes for children with special needs. Work Environment Full-time remote contract role (Monday Friday). Mission-driven and collaborative environment focused on AI innovation in pediatric care. Benefits Competitive compensation. Opportunities for growth and development in AI + healthcare. Supervision and support from project managers and BCBA advisors. If you re passionate about helping children with special needs and want to contribute to the future of healthcare, we d love to hear from you. Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. Frontera Health is seeking a passionate, detail-oriented Receptionist to be the welcoming face of our dynamic ABA practice in Las Cruces, NM. In this role, you will provide a warm and professional environment for families and clients while supporting our administrative team with a variety of front desk and clerical responsibilities. This position is ideal for someone who thrives in a fast-paced, client-centered setting and enjoys balancing administrative and customer service tasks. Key Responsibilities: Client Reception & Front Desk Operations Greet clients and visitors, ensuring a welcoming and professional environment. Manage all front desk activities, including answering phone calls, routing inquiries, and addressing immediate concerns from parents or guardians. Provide basic information about services, policies, and procedures. Maintain a clean, organized, and inviting lobby and front desk area. Administrative Support Open and distribute incoming mail and packages; verify contents against packing slips and update inventory. Maintain adequate front desk supplies and restock as needed. Make copies, create documents, and perform general administrative duties. Release medical records in compliance with HIPAA regulations. Update the clinic directory as needed. Operational Support Assist with client referrals, intake packets, and consents. Collaborate with team members to ensure smooth daily operations. Complete other duties as assigned to support clinic needs. Qualifications: High school diploma or equivalent required; associate degree or coursework in healthcare administration or related field preferred. 1+ years of experience in a receptionist, front desk, or administrative support role (healthcare setting a plus). Strong interpersonal and communication skills with a friendly, professional demeanor. Proficiency in Google Suite (Docs, Sheets, Gmail, Calendar) and comfort with office technology (copiers, phone systems, etc.). Ability to multitask and prioritize in a fast-paced, client-focused environment. Basic understanding of HIPAA and client confidentiality requirements. Bilingual in English and Spanish preferred, but not required. Details: This is a full-time, in-center position, Monday Friday, 8:00 AM 5:00 PM. Join Frontera Health and be a valued part of a mission-driven team serving children and families in the Las Cruces community. Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.