Execution Specialist

JOB DESCRIPTION

Designation Execution Specialist

Modality Execution

Portfolio Focus GE Ultrasound

Work Location Bangalore

Relevant Work Experience Needed 1-3 years of experience predominantly in the field of supply chain/ logistics

Business Importance of the Role: The execution Specialist role is responsible for monitoring and managing the inventory levels based on the ordering trends & forecasts. The purpose of this position is to proactively manage sales order booking requirements, oversee the performance in aspect ranging from order to shipment to billing and customer service. This is a business-critical role which will hone your business forecast skills, Inventory Management and will transition you to grow up with bigger roles within Genworks. You will have our trust and backing to take complete ownership to drive execution by working closely with Sales, Service, Product Specialist and Support team in enhancing their engagement index with customers. You will have to be quick in actions and pay attention to details as the role will be responsible for day-to-day operations rigor to manage execution.

Key Responsibilities to Deliver (Daily, Weekly, Monthly, Quarterly, Annual):

• Responsible to understand the business needs & organization goal and translate them into operational needs.
• Co-ordinating with Sales & Product teams to ensure on timely receipt of all order related documents
• Establishing and using dashboards & metrics to measure accomplishments & forecasting monthly in line with business expectations & revenue projections and identify issues and resolving within the TATs, managing & documenting the entire process, and publishing the daily update dashboard to track visibility of the order process
• Ensuring to co-ordinate with the respective stakeholders to ensure timely order delivery to the customers, leading to positive customer experience
• Ensuring to proactively engage with customers about the order status based on inputs and addressing customer queries on timely basis.
• Responsible to adopt organizations process & policies and utilizing required tools for documentation, ensuring first-time right for documentation for order processing & revenue recognition. Ensuring to comply legal & statutory requirements.
• Ensuring to connect weekly with the field sales team & solution team and leveraging support from the solution team where needed for OEM Engagement
• Ensuring to be aware of repercussions on missing revenue & identifying risks affecting supply/ delivery/ customer demand & striving to course-correct to achieve target. Leveraging previous trend and metrics to improve operational capability.
• Responsible to track stock availability and ordering needs for product lines with business goals. Ensuring to track the liquidation of aging & expiring inventory and proactively implementing actions in discussion with the respective key stakeholders. Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role:
• Any Bachelor or master’s degree from an accredited academic institution.
• Minimum 1-3 years of work experience in Operational, Supply Chain Execution Role. Experience from Healthcare Industry will be an added advantage.
• Excellent Analytical & Articulation skills; able to present ideas in a way that produces understanding and impact
• Ability to proactively work along with sales, service, solution & support team and follow up for execution daily over telecon/email.
• Ability to understand the customer needs & requirements and should be customer oriented.
• Self-Motivated Individual determined to achieve challenging goals & objectives
• Excellent interpersonal and communication skills to effectively influence and

build strong relationships with multiple stakeholders and confidential/sensitive information

• Proficient in Advanced MS Office

Key Competencies Ideal Candidate should demonstrate to be successful in the role:

Business Acumen: Has knowledge of the functions of our products/services and how our customers use them, develops strong & long-term working relationships with internal and external stakeholders/OEMs, anticipates the needs & confirms them with stakeholders to find solutions to address them

Agility & Response to Change: Adapts easily to new situations & demands, looks at new possibilities, deals well with ambiguity, has patience in trying circumstances, shows composure under pressure, does multi-tasking, has a positive attitude towards change, anticipates & overcomes barriers to change, understands need for change & how they help in achieving organization goals, communicates positively to team members, sees the necessity for the organization to be flexible & agile, strongly focuses on maximising efficiency & enhancing overall quality

Communication & Inter-Personal Skills: Presents persuasively, listens & observes well, is able to influence others, communicates well, informs team members of decisions in a manner that generates acceptance, builds rapport easily with others, manages conflict efficiently, is confident & assertive, leverages strong collaborative relationships with colleagues & OEMs to accomplish work effectively

Planning & Analysis: Understands the business need, organizational goals and how they translate into operational needs, is aware of the complete supply chain cycle and possible bottlenecks in the process, works efficiently to reduce TAT, forecasts monthly in line with business expectations & revenue projections across modalities, tracks stock availability, leverages previous trends and metrics to improve operational capability provides early warning signals on risks, presents cash need by business, makes prudent & efficient business decisions on logistics & warehousing for each transaction, identifies risks affecting supply/delivery/customer demand

End-to-End Inventory Management: Takes responsibility for achieving group goals, establishes and uses dashboards & metrics to measure accomplishment of group goals and adjusts in work as needed, uses metrics and other resources to identify and resolve systemic issues, is aware of repercussions on missing revenues & strives to course correct to achieve target, is empowered to take decisions, takes personal

accountability for own actions and errors. Tracks stock availability and ordering needs for every product line in line with business goals, liquidation of aging and or expiring inventory, interlocks with the Procurement & Finance teams for OEM management

Strong Organization Citizenship & Integrity: Treats people respectfully, is direct and honest yet sensitive while working with others, works together with colleagues to solve problems and provide leverage to any team, treats colleagues & customers with dignity and respect, and works without bias, is fully accountable for actions taken and ensures that they are in full compliance with the company's rules and regulations

Commitment to Excellence: Monitors progress in attaining targets for self & staff and provides feedback, maintains focus, demonstrates results in a variety of selling scenarios, is passionate about his/her role and continuous seeks to learn best practices and gain mastery. Shows a keen willingness to learn & unlearn for personal development, seeks feedback on improvement areas, modifies behaviour based on feedback, participates fully in relevant organizational learning modules, implements best practices, identifies team's learning needs & enables their development.

Customer Champion: Exhibits humility to listen, understand and empathise with the customer, goes over and beyond to delight the customer, putting the customer first for ALL decision making, understands the target customers profile/needs and pain points, effectively prioritises the top customer problems that can have an impact in the market

Creativity/Innovation: Influences & negotiates - catalyst for change, brings energy, implements new ideas to improve customer engagement, finds unusual ways to get information, considers both conventional & unconventional ideas when solving a problem.

People Management & Team Building: Seeks to know team members, is committed to help stakeholders and direct reports develop and excel, communicates clearly and is able to manage difficult conversations with sensitivity, is able to identify & address issues, is the go-to person for his/her team members, strives to accomplish more with less, aligns the team and provides context on company goals, identifies high potential, develops the next generation of leaders.