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Excellent Opportunity For Freshers- NTT Data- US Healthcare

Excellent Opportunity For Freshers- NTT Data- US Healthcare

NTT DATA, Inc.

0 years

2 - 3 Lacs

Noida

Posted:1 day ago| Platform:

Apply

Skills Required

Communication Skills fresher Spoken English BBA Strong Interpersonal Skills B.Com Verbal Communication Leadership Skills Public Speaking Written Communication Excellent Communication Skills Management Skills Strong Communication Skills BA Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Candidates,

Greeting from NTT DATA, we are happy to take your profile for a wonderful career with NTT DATA.

Experience:Fresher'

Shift:US Shift (Night Shift)

Work Location:Noida, sector 144

Mode of Interview:Online Video Call Interview (Virtual Interview)

Mode of Work:Work from Office

Position's General Duties and Tasks

Job responsibility:

Ensures assigned calls are worked towards resolution.
Follows the basic rules as provided on the SOP.
Develops foundational understanding of broader interdependencies across various processes.
Assists in resolution of outstanding issues from previous transactions.
Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing timeline as per contract.

Requirements for this role include:

Ability to work regularly scheduled shifts from Monday-Friday (US Shifts)
Should be a Graduate.
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

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