Ex- Cabin Crew

Job Title: Admin and Operations Executive Location: Gurugram Job Type: Full-time Industry: Aviation / Training / Program Management Job Summary: We are seeking a dynamic and results-driven Admin and Operations Executive to support the execution and coordination of aviation-related training and client programs. The ideal candidate will be responsible for managing client relationships, liaising with customers, and ensuring smooth day-to-day operations. A strong foundation in aviation and proficiency in Microsoft Excel are essential. Key Responsibilities: Program Management Plan, coordinate, and oversee aviation training and development programs. Manage timelines, deliverables, and resources to ensure successful program delivery. Collaborate with internal departments and training teams to align on goals and schedules. Client Handling Serve as the primary point of contact for key clients. Build and maintain strong client relationships through consistent communication and service. Understand client needs and deliver tailored program solutions. Customer Coordination Address customer queries and concerns promptly and professionally. Ensure high levels of customer satisfaction throughout the program lifecycle. Collect and act on customer feedback to improve service delivery. Technical Knowledge Apply basic aviation knowledge to understand project dynamics and client requirements. Coordinate with technical experts and trainers to ensure program accuracy and relevance. Reporting & Documentation Maintain organized records of program activities, client communication, and performance metrics. Utilize Microsoft Excel for data management, reporting, and tracking project milestones. Requirements : Bachelor's degree (preferably in Aviation, Business Administration, or a related field) Basic understanding of aviation concepts Excellent communication and interpersonal skills Proven experience in client handling and customer-facing roles Proficiency in Microsoft Excel Strong organizational and multitasking abilities Experience in the aviation or training industry preferred If you are passionate about aviation and operational excellence and thrive in a dynamic, customer-focused environment, we would love to hear from you! Share your resume at kanishka.g@tncaviation.in Show more Show less