Events and Banquet Manager

Responsibilities And Authorities

• Collaborate with clients and internal teams (including Culinary, Front Desk, Housekeeping, Engineering, Security etc.) to understand event goals, budget, and key requirements.
• Coordinate the fine details of all events with clients, encouraging add ons, upsells, bar extensions etc.
• Develop and manage detailed event timelines, budgets, and checklists to ensure deadlines and budgets are adhered to.
• Research and source appropriate, vendors, and suppliers based on event needs.
• Negotiate contracts when possible, with vendors & suppliers ensuring favorable terms and service agreements.
• Coordinate all logistics, including transportation, catering, equipment rentals, linens and event staffing.
• Oversee the creation and design of event materials, including invitations, programs, signage, and promotional items.
• Ensure that all AV needs are executable in-house or outsourced when necessary.
• Develop and share with the team a risk mitigation plan, including contingency plans for any potential issues or disruptions such as elevator failure, inclement weather, etc.
• Work with the rest of the event team to create BEOs and floor plans.
• Attend and contribute to BEO meetings.
• Conduct site visits
• Carries out other related duties as requested by the Director of Events.
  

Day-of Event Operations

• Oversee all aspects of the event on-site to ensure smooth execution.
• Supervise event set-up, including decor, signage, vendor coordination, and tech setup.
• Manage event staff and captains, assigning tasks, ensuring they are trained and informed, and maintaining a positive, professional atmosphere.
• Fulfill all duties of banquet manager.
• Act as the primary point of contact for vendors, clients, and attendees during the event, troubleshooting issues and ensuring any problems are resolved promptly.
• Monitor event timelines and adjust as necessary to stay on track.
• Ensure all event components (e.g., food, AV, décor etc) are on time and executed to the client’s satisfaction.
• Handle post-event wrap-up, including coordinating clean-up and ensuring all equipment is returned.
• Carries out other related duties as requested by the Director of Events.
  

Qualifications

• Experience in Event Management, Hospitality, Marketing, or related field preferred.
• Proven experience as an Event Manager, Coordinator, or similar role with at least 3 years of experience in both pre-event planning and day-of operation is preferred.
• Strong organizational and time-management skills, with the ability to manage multiple events or tasks simultaneously.
• Exceptional communication skills, both verbal and written, with the ability to work effectively with clients, vendors, and team members.
• Problem-solving skills and the ability to remain calm under pressure.
• Proficiency in event planning software and tools, including but not limited to Prism, Delphi, Micros, Tripleseat and Microsoft Office Suite.
• Ability to work flexible hours, including evenings and weekends, as needed.
• Knowledge of budgeting and financial management for events.
• Experience with large-scale events (conferences, festivals, galas).
• Fluency in multiple languages is a plus.