Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai
>
Lenovo
>
Event IT Support Engineer

Event IT Support Engineer

Lenovo

4 - 9 years

6 - 8 Lacs

mumbai

Posted:2 weeks ago| Platform:

Apply

Skills Required

vip support end user support hardware support networking onsite support av integration windows troubleshooting mac support os troubleshooting video conferencing it infrastructure support

Work Mode

Work from Office

Job Type

Full Time

Job Description

dedicated IT Service Desk & Event Support Specialist

Location : Mumbai | Rotational Shift

Key Responsibilities:

Service Desk Operations:

Perform installations, maintenance, and repairs on desktops, laptops, tablets, and peripherals, primarily on-site.
Configure and deploy operating systems (Windows 7/8/10/11) via SCCM or Ghost imaging, and manage data transfers.
Troubleshoot productivity tools like MS Office, antivirus software, and other applications.
Handle customer interactions, update/close tickets in ticketing systems, and deliver support at customer locations across India.

Event & VIP Support:

Assist in planning, setup, and execution of live events, conferences, and VIP experiences.
Monitor IT infrastructure during events, including network connectivity, AV systems, and other technology components.
Provide high-touch technical support for VIP guests, speakers, and sponsors, ensuring flawless presentations and connectivity.
Proactively anticipate and resolve technical issues for VIP attendees.

Event Documentation & Reporting:

Document all technical issues, resolutions, and event feedback.
Provide reports on technical support activities, equipment status, and incident management.
Recommend improvements for future event technology setups based on learnings and feedback.

Collaboration & Communication:

Work closely with event coordinators, production teams, and internal stakeholders for smooth event execution.
Communicate effectively with internal teams and vendors to quickly resolve technical issues.
Maintain professionalism when interacting with clients, event organizers, and VIPs.

Qualifications & Skills:

Graduate with 38 years of experience in IT support, service desk, or event technology roles.
Experience providing VIP-level support during events is a plus.
Familiarity with AV systems, live streaming technology, and event network infrastructure.
Strong troubleshooting skills for hardware, software, and network issues.
Excellent customer service, multitasking, and communication skills.
High attention to detail and organizational ability.
Flexible to work 6-day rotational shifts (24x7 support).

Why Join Us:

This is a unique opportunity to combine IT expertise with live event operations, supporting high-profile events and VIPs across India. If you enjoy problem-solving under pressure and delivering exceptional customer experiences, we want to hear from you!

More Jobs at Lenovo

GSI - Presales Solution Architect

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Network Management SME (CCNA/CCNP, 10-12 years Exp - Cisco Security/ACI Skills)

Mumbai, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

Senior Technical Engineer - Windows

Mumbai, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

AI Solution Architect

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Nvidia AI Architect- Delivery

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.