209 Mac Support Jobs

Roles and Responsibilities- Provide reactive technical support to customers Provide configuration review, troubleshooting and best practices to named customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guid Preferred candidate profile- 2+ years in support roles, working directly with large global customers and partners in addition to internal teams (...

Job Summary: The System Engineer will be responsible for designing, implementing, maintaining, and supporting the organizations IT infrastructure. This includes servers, networks, storage systems, and cloud platforms. The ideal candidate will ensure system reliability, security, and performance to support business operations and growth. Key Responsibilities: Design, deploy, and manage Windows/Linux servers and virtualization environments (e.g., VMware, Hyper-V). Monitor system performance, troubleshoot issues, and ensure maximum uptime and efficiency. Configure and maintain network infrastructure (LAN, WAN, firewalls, VPNs, load balancers). Implement and manage cloud environments (AWS, Azure...

Job Description: Specialist, Technical Support Job Location: Remote About the Role Technical Experts for Just Answer (JA) is a passionate group of individuals that cater to one of the largest service categories out of 700+ services that the company provides to the customers round the globe. As part of Tech Support team, you will work to deliver consistently high-quality customer service and maximize the productivity by providing quality solutions to the customers in minimal time. What You'll Do • Interacting with the customers over chat and voice process and understanding their problem. • Solving queries related to desktop, laptop, printer, scanners, networking, and any other technical issue...

A short video profile (1-2 minutes) introducing yourself is mandatory along with your resume. NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients JOB DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (inbound & outbound), chats, and email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all ...

Position: Executive IT Location: Powai, Mumbai Work Schedule: 5 days a week Shift Timing: 9:00 AM – 6:00 PM Job Description Having a Good hands-on Apple MacBook, iPhone, and IOS, Audio Video conferencing devices Experience in Desktop & Laptop hardware Support, Networking, and Windows 11 Troubleshooting. OS-Installation, Configuration, troubleshooting, IT helpdesk, remote support, etc. Setting up AD user accounts, O365 email IDs, permissions, passwords, and drive encryption, etc. Configuration & troubleshooting MS- Outlook, one drive Security tools (MS Defender, ZScaler, Splunk, Qualys) Troubleshooting skills on LAN, Wi-Fi, WAN, ILL, and broadband. able to troubleshoot Windows 10 OS-related i...

Role & responsibilities - Designation Apple Engineer - Age Bracket – within 35 - Job Role – Able to service Mac-book, iOS app, Apple Mobile - Industry – Service Industry (iPlanet, F1 Service, Unicorn, Maple, etc.) - Compensation budget– 40k Gross (+/-) Educational Qualification – Diploma (preferred

Enterprise Service Desk Advisor: We are looking for an experienced and customer-focused Enterprise Service Desk Advisor to join our 24x7 Enterprise Grade Service Desk team. In this role, you will provide first-level technical support for Adobe products to enterprise customers via phone, chat, email, and web portal. Your responsibilities will include triaging issues, resolving technical problems, escalating complex issues, and ensuring an excellent customer experience. Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channel...

Role & responsibilities- Be part of a 24x7 Enterprise Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand the business impact of issues. Stay calm under stressful conditions while d...

Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, encompassing various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet. At Roundglass Living, our mission is centered around helping individuals lead healthier and more fulfilling li...

Excellent verbal and written communication Expertise in Network Switching, Routing, WAN & Office wireless connectivity Advanced knowledge of Windows Server (2008-2019), Windows 7/8/10, Linux and Mac OS. Experience with workstation management system and desktop imaging. Knowledge of Office 365, OneDrive, and Microsoft Endpoint Manager (Intune). Knowledge of Azure AD Experience on using ITSM tools such ServiceNow. Strong organizational and time management skills Experience with MS Office applications (Word, Excel, Outlook) ITIL, CCNA and MCSE certification or equivalent work experience - preferred. Knowledge in AV setup for meeting rooms/conference rooms using MS Teams Ensure compliance with I...

Description: POSITION OVERVIEW : Helpdesk Analyst - POSITION GENERAL DUTIES AND TASKS : General Duties and Responsibilitie s:In this role you will be responsible for: Responsible for SLAs & KPIs Responsible for customer/stakeholder relationship management. Provide cross functional support Managing 24x7 Operations Responsible for the performance of the teams, team leads Responsible in terms of best practice sharing, team building exercises, guidance and mentoring team member Responsible for upskilling / cross skilling team members Requirements for this role include: Must have 5 solid years of Service Desk experience, 1 years in managing delivery for service desk. Sound Industry Domain Knowled...

IT Support Engineer: Qualification: Bachelor degree in Information Technology, Computer Science, or a related field. 3 years and above Proven experience in IT operations, infrastructure management, or a similar role. Strong knowledge of IT systems, networking, and security practices. Experience with IT service management (ITSM) tools and methodologies. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to manage multiple tasks simultaneously. Preferred Skills: Operating Systems : Should have in-depth knowledge of different operating systems, such as Windows, MAC, Ubuntu, SUSE Linux and windows server operating systems. Hardware: Well verse...

Must-Haves: Minimum experience of 6 years in engineering & operations of security & compliance of cloud systems is a must-have Good knowledge of Cloud Services (like Azure servers, GCP servers) Good knowledge of Operating Systems (Windows servers & clients, Linux servers & clients, Mac clients) Good knowledge of Endpoint Security Tools functionalities and structure Good knowledge of networking concept (Security Groups, NACL's, routing, switching, proxy, firewall) Understanding of common cloud IT issues

We are hiring for CMI Level5 Company!!Branch Visit | Verification of Physical Assets .Troubleshooting Laptops and Desktops | Installation of Operating Systems | Setup of Video Conferencing Required Candidate profile Exp - 1+ Years Location - Surat(Gujarat) Shift Timings :- 9:30AM to 7PM Working Days - Monday to Saturday ankitapisal@peshr.com 9004076848

We are hiring for CMI Level5 Company!!Branch Visit | Verification of Physical Assets .Troubleshooting Laptops and Desktops | Installation of Operating Systems | Setup of Video Conferencing Required Candidate profile Exp - 1+ Years Location - Rajkot Shift Timings :- 9:30AM to 87PM Working Days - Monday to Saturday ankitapisal@peshr.com 9004076848

We are hiring for CMI Level5 Company!!Branch Visit | Verification of Physical Assets .Troubleshooting Laptops and Desktops | Installation of Operating Systems | Setup of Video Conferencing Required Candidate profile Exp - 1+ Years Location - Pune Shift Timings :- 8AM to 8 PM Working Days - Monday to Saturday ankitapisal@peshr.com 9004076848

We are hiring for CMI Level5 Company!!Branch Visit | Verification of Physical Assets .Troubleshooting Laptops and Desktops | Installation of Operating Systems | Setup of Video Conferencing Required Candidate profile Exp - 0.6 Months to 1 Years Location - Lucknow Shift Timings :- 9AM to 6 PM Working Days - Monday to Saturday samiksha@peshr.com 7498446998

About the Role: We are seeking a proactive and experienced Senior Technical Support Engineer to be embedded at a key customer site. This role is critical in ensuring that our products and services consistently meet both internal standards and the customers expectations and to work directly with the customer’s team in the deployment, monitoring and operations of the products. The ideal candidate will act as the primary quality liaison between our organization and the customer, driving planning, deployment, upgrade, operations, continuous improvement, compliance, and customer satisfaction. Key Responsibilities Serve as the on-site quality representative, maintaining strong relationships with c...

Dear Candidate, We at TATA Technologies looking for an experienced candidate for Technical IT Support for Pune location. Please check the below JD FYI Job Title: Technical IT Support Total Exp: 3-5 Years Location: Pune Notice Period: Immediate-30 Days Job Summary: The VIP Support Technical Engineer is responsible for providing high-level technical support to the Executive Leadership team, clients and ensuring the smooth operation of Mac systems . This role involves diagnosing and resolving hardware and software issues, managing user accounts, and delivering exceptional customer service. The role shall also require skills on windows operating system and other end user IT support tools and tec...

Job Description- Requirements: Excellent communication (Spoken & Written). Good Customer Service Skills-High patience and pacifying skill to handle difficult customers. Excellent Customer Service Skills + ability to handle and resolve escalated customer issues Experience in troubleshooting software on Windows and /or Mac operating systems Experience working in a team environment, managing a diverse workload Must be a Graduate (full time) Cultural awareness - conversational English Proficient knowledge of Windows, MAC OS, and general desktop support issues & configurations Proficiency in troubleshooting & using diagnostic tools & utilities Ex: Msconfig, Task Manager, Event Viewer, fundamental...

Mandatory Skills:- Intune and JAMF Configuration Description : This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments. Responsibilities : Lead Mac administrator responsible for macOS support It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users Hands-on experience managing and supporting Intune, Jamf or other MDM solutions. Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices. Familiarity with device security protocols (e.g., MDM, VPN, Wi-Fi) and security sta...

We are looking for a dedicated IT Service Desk & Event Support Specialist to provide technical support across IT operations and high-profile events. This role combines hands-on IT troubleshooting with VIP and event technology support, ensuring seamless experiences for both our clients and event attendees across India. Location : Mumbai | Rotational Shift Key Responsibilities: Service Desk Operations: Perform installations, maintenance, and repairs on desktops, laptops, tablets, and peripherals, primarily on-site. Configure and deploy operating systems (Windows 7/8/10/11) via SCCM or Ghost imaging, and manage data transfers. Troubleshoot productivity tools like MS Office, antivirus software, ...

Provide first-level technical support for desktops, laptops, printers, and peripherals Install, configure, and maintain operating systems and standard software applications Troubleshoot and resolve hardware, software, and network-related issues

Job Summary: We are looking for a proactive and skilled IT Support Engineer to join our IT team. You will be the first point of contact for internal users and external clients facing IT issues. The ideal candidate will troubleshoot and resolve hardware, software, and network problems efficiently, ensuring minimal downtime and excellent user satisfaction. Key Responsibilities: Provide first-level support for IT-related issues including hardware, software, network connectivity, and peripherals. Respond to support requests via phone, email, ticketing systems, or in-person. Diagnose, troubleshoot, and resolve technical problems promptly. Escalate complex issues to senior IT staff or specialized ...

NTT Data -Hiring for MAC support - Bangalore Location Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B. Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Familiarity with latest macOS Experience in handling Apple workstations (MacBook, iMac etc.) Experience in supporting Apple device (MacBook, iMac). Job description: Provide L1technical guidance in activities associated with ident...