Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Happiest Minds Technologies
>
EUC Technical Support/Service Desk Engnr -International Voice Support

EUC Technical Support/Service Desk Engnr -International Voice Support

Happiest Minds Technologies

3 - 8 years

6 - 10 Lacs

bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

service desk international technical support intune sccm active directory technical support microsoft azure troubleshooting itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Note: BPO Company Experience is Mandatory

Should have Service Desk Knowledge with strong communication Skill.
Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot.
Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).
System Admin knowledge on Cloud and On-prem Infrastructure.
Should have moderate/fair knowledge on O365 admin centre, Intune, Exchange Online, Teams Admin Centre, Azure.
End user issues troubleshooting.
Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts.
Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc.
On-Prem (must know AD, Domain Controller).
Must know 'Service-Now' and familiar with ITIL process.
Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices.

Preferred candidate profile

Strong Communication Skills

International Service Desk Support Experience (US Customers)

Note: Looking for who can Join in 0-25 Days

Work Location: Electronic City, Phase-1

Shifts: Rotational Shifts (24/7)

F2F Interview on 18th September, Thursday

Please share your updated CV to: dhanunjaya.p.m@happiestminds.com

More Jobs at Happiest Minds Technologies

Oracle Database Administrator L2

Bengaluru, Bangalore Rural

3 - 7 yrs

INR 3 - 8 Lacs

Lead Engineer- PKI

Mumbai, Navi Mumbai, Mumbai (All Areas)

7 - 8 yrs

INR 20 - 25 Lacs

SOX Engineer_Bangalore

Bengaluru

3 - 5 yrs

INR 7 - 13 Lacs

Java Architect

Madurai, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

Direct Walk-In Interview Tosca Testing Professionals -Pune

Noida, Pune, Bengaluru

5 - 8 yrs

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.