18711 Escalation Jobs - Page 4

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle compnies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Consultant, Nice InContact In this role, you will be responsible for supporting existing business unit accounts on CXOne and work with new implementations. This involves maintaining and monitoring current system, design and support several call flows for multiple clients, support business needs to service inbound and outbound agent and multi-channel integration. Responsibilities Perform routine maintenance and monitor performance, capacity, and availability of the voice infrastructure. Help design and implement short and long-term strategic plans to ensure the voice solutions meet existing and future requirements. Design and implement new Nice InContact Call flow using InContact Studio application. Create skills and point of contacts as needed per client. Troubleshoot, trace and identify any issues on CXOne scripts. Act as point of escalation with recurring telecommunications issues which includes root cause and remediation. Serve as a cross-platform technical subject matter expert to facilitate the integration of voice systems with business applications and to optimize the use of carrier services while maintaining appropriate security. Qualifications we seek in you! Minimum Qualifications B.Tech/B.E/ MCA Excellent written and verbal communication skills Preferred Qualifications/ Skills Expert on CXOne Nice InContact and related components Able to work on Nice InContact Studio setup and designs. Can start new scripts on inbound, Outbound preview and predictive campaigns. Experience with InContact Omnichannel, DFO, chat, and email. Full understanding of SIP protocols and design criteria Very familiar with inbound/outbound operations. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 9, 2025, 1:45:27 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

About this role: Wells Fargo is seeking an Institutional Investment Operations Manager. In this role, you will: Manage and develop team of individual contributors and managers working on complex issues Support the lifecycle of Institutional trades while managing a larger group or multiple groups covering the following functions; client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as, work to resolve confirmation and ISDA related issues Identify and recommend opportunities for process improvement and risk control development Collaborate with all business partners and various departments, create efficiencies and mitigate risk for team and organization Resolve complex issues and processes within Institutional Investment Operations Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives Interpret and develop policies and procedures for functions with low to moderate complexity Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives and strategy Manage allocation of people and financial resources for Institutional Investment Operations group Mentor and guide talent development of direct reports and assist in hiring talent Support the lifecycle of Institutional trades while managing a larger group or multiple groups covering the following functions; T0 Blotter checks, Investigation & resolution of exceptions from Internal & external reconciliations for OTC & Listed Derivative asset class, monitoring various queues, performing key trade life cycle functions such as trade affirmations, allocations & validation, producing key metrics & varied reporting. Demonstrate good understanding of financial products & middle office controls. Knowledge of key regulations impacting the financial markets ( Dodd frank) Identify and recommend opportunities for process improvement and risk control development Collaborate with all business partners and various departments, create efficiencies and mitigate risk for team and organization Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives Interpret and develop policies and procedures for functions with low to moderate complexity Manage and develop team of individual contributors and managers working on complex issues Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives and strategy Manage allocation of people and financial resources for Institutional Investment Operations group Mentor and guide talent development of direct reports and assist in hiring talent Ability to accurately process high volumes of work within established deadlines Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas, foster team work Required Qualifications: 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Desired Qualifications: Experience in the institutional Investment Banking Operations with People management experience Working knowledge of the either of functions ex: Middle office Operations, Product control, trade & sales support, trader/sales assistant. Good understanding of Middle office controls, daily risk & PnL Willing to work in US Shift. Ability to work in a fast paced environment and time constraints Strong communication skills Job Expectations: Candidate will be expected to work closely with the Middle Office LoBs in US and broad Operations functions. Some of the key functions would be a) Exception management through various reconciliations, b) Queue monitoring, c) performing trade affirmations, allocations & validation, d) producing key metrics & varied reporting. Candidate shall be able to demonstrate good understanding of financial products and key regulations impacting the financial markets. Candidate would be responsible to develop a team of individual contributors and help towards building a robust set up in India. Posting End Date: 10 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

DESCRIPTION An AHS Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class support to Sellers, selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, and provide solutions to help our third-party business partners better serve the customers. Key job responsibilities Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues in a contact center environment. Liaises with other departments as required to resolve Seller’s issues and questions. Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends, also liaises though appropriate channels including improvement suggestions. A day in the life As an AHS Specialist you will engage in frequent written and verbal communication with Sellers, Department management, Risk analysts and other company associates to accomplish your goals. You will interact with our third-party Sellers by phone and email with the objective to coach and assist them with account health related topics. Up to 80% of your day will be handling inbound and outbound phone contacts. Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues in a contact center environment. BASIC QUALIFICATIONS Business proficient fluency in both written and verbal French & English language. Education: Graduation or equivalent. Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times. Ability to compose a grammatically correct, concise and accurate written and verbal response. 12 months in a customer service environment, preferably within a contact center. Strong soft skills with the ability to effectively communicate for win-win solutions. Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and good grace. Ability to maintain high levels of confidentiality and data security standards. Flexibility to work during bank holidays and peak period. History of teamwork and willingness to roll up one's sleeves to get the job done. Fun to work with. PREFERRED QUALIFICATIONS Interpersonal skills, with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers. Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns. Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically. Self-disciplined, diligent, proactive and detail oriented impacting time management and organizational skills. Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses. Teammate capable of learning and sharing knowledge in global environment. Demonstrate flexibility to work overtime hours as per business requirement. Desired skill-sets include MS Office Applications: Excel and Internet Explorer/Mozilla Firefox. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Customer Experience Engineering IC3 Hyderabad, Telangana, India + 1 more location Date posted Aug 08, 2025 Job number 1857315 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Program Management Discipline Customer Experience Engineering Employment type Full-Time Overview Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 8+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience. 6+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years of Experience with being on-call and driving mitigation for mission critical incidents. Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies: Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub. Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies. Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Responsibilities Technically Oriented With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

DESCRIPTION An AHS Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class support to Sellers, selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, and provide solutions to help our third-party business partners better serve the customers. Key job responsibilities Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues in a contact center environment. Liaises with other departments as required to resolve Seller’s issues and questions. Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends, also liaises though appropriate channels including improvement suggestions. A day in the life As an AHS Specialist you will engage in frequent written and verbal communication with Sellers, Department management, Risk analysts and other company associates to accomplish your goals. You will interact with our third-party Sellers by phone and email with the objective to coach and assist them with account health related topics. Up to 80% of your day will be handling inbound and outbound phone contacts. Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues in a contact center environment. BASIC QUALIFICATIONS Business proficient fluency in both written and verbal Italian & English language. Education: Graduation or equivalent. Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times. Ability to compose a grammatically correct, concise and accurate written and verbal response. 12 months in a customer service environment, preferably within a contact center. Strong soft skills with the ability to effectively communicate for win-win solutions. Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and good grace. Ability to maintain high levels of confidentiality and data security standards. Flexibility to work during bank holidays and peak period. History of teamwork and willingness to roll up one's sleeves to get the job done. Fun to work with. PREFERRED QUALIFICATIONS Interpersonal skills, with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers. Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns. Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically. Self-disciplined, diligent, proactive and detail oriented impacting time management and organizational skills. Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses. Teammate capable of learning and sharing knowledge in global environment. Demonstrate flexibility to work overtime hours as per business requirement. Desired skill-sets include MS Office Applications: Excel and Internet Explorer/Mozilla Firefox. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Editorial, Writing, & Content Management

About this role: Wells Fargo is seeking a 'Lead Commercial Banking Portfolio Associate' to meet the long-term financial objectives and risk tolerance for commercial banking clients, and to serve as a key member of the Supply Chain Finance Utility team. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Research complex financial and credit information for commercial business, or high net worth customer loan packages, according to business unit standards within Commercial Banking Portfolio Management functional area Review basic issues, policies, or procedures for which answers can be quickly obtained, related to low to medium risk tasks and deliverables Underwrite loans with aggregate credit exposure based upon approved credit authority limits Investigate credit standards and determine credit worthiness of high-net-worth loans Receive direction from supervisor and exercise independent judgement while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with managers, functional colleagues, and stakeholders including internal as well as external customers Required Qualifications: 6+ months of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 6 + Months of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Job Expectations: Assessment and monitoring of Covenants, triggers, credit policy exceptions and preparation of CMR- Through understanding of Credit and Credit Risk. Posting End Date: 11 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Technical Support: Provide day-to-day technical support to end-users for hardware, software, and network-related issues. Troubleshooting: Diagnose and resolve technical issues, including system failures, software bugs, and network connectivity problems. Hardware and Software Management: Install, configure, and maintain hardware and software systems, ensuring that all systems are up-to-date and functioning correctly. System Administration: Assist in the administration of servers, desktops, and network systems. Perform system backups, updates, and patch management. Network Support: Monitor and maintain the company’s network infrastructure, ensuring it is secure and running efficiently. Documentation: Document technical issues, resolutions, and configurations for future reference. User Training and Support: Provide user training and support for new systems, applications, and processes. Escalation Support: Work closely with senior IT staff for escalated issues and projects. Security Management: Ensure all systems and networks adhere to company security protocols. Assist in the management of user access controls and security policies. Collaboration: Collaborate with other IT team members to ensure successful completion of projects and proactive system upgrades. Job Type: Full-time Pay: ₹250,000.00 - ₹400,000.00 per year Work Location: In person

About this role: Wells Fargo is seeking a Process Engineering Associate. In this role, you will: Support process improvement initiatives, reviews, researches, compiles information, tests, and evaluates process and workflow data Prepare process requirements Provide operational and analytical support for Process Engineers Assist in identifying gaps and efficiency opportunities Make recommendations based on analyses Provide process updates with business partners, to ensure compliance with operative policies and regulations Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 6+ months of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Strong analytical and problem-solving skills. Familiarity with process mapping tools and methodologies (e.g., Lean, Six Sigma). Ability to work independently and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills. Experience with data analysis tools (e.g., Excel, SQL, or similar). Understanding of regulatory and compliance frameworks in financial services. Job Expectations : Demonstrate a proactive approach to learning and applying process engineering principles. Maintain a high level of accuracy and attention to detail in all tasks. Uphold Wells Fargo's commitment to integrity, customer service, and operational excellence. Adapt to evolving business needs and contribute to continuous improvement efforts. Posting End Date: 14 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job title: Global Meetings & Events – Hub Lead, Hyderabad Location: Hyderabad Job type: Permanent and Full time About the job Our Team: Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Global Meetings & Events – Hub Lead within Global Meetings & Events, in the Procurement Services tower, you’ll lead high-performing teams delivering compliant, efficient, and scalable event operations across GBUs and regions. You’ll play a key role in driving process excellence, stakeholder engagement, and team development, ensuring our event and engagement operations are not only well-executed, but aligned with Sanofi’s broader mission of innovation and impact. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Main responsibilities: The Hub Lead for Global Meetings & Events (GM&E) will be responsible for providing strategic direction, operational oversight, and people leadership across a regional hub. The role ensures effective delivery of event operations (events management, engagement such HCP contracting, payments, compliance, and execution) across GBUs and therapy areas while driving efficiencies, innovation, and stakeholder satisfaction. Lead and develop a multi-layered team of Event & Engagement Specialists/Analysts/Hub Managers, ensuring accountability for performance, service quality, and compliance. Foster a culture of collaboration, engagement, and continuous learning through cross-training, upskilling initiatives, and regular feedback. Oversee day-to-day planning and delivery of internal and external events and engagements, ensuring effective resource allocation, operational execution, and alignment with global standards. Act as the strategic escalation point for complex or sensitive issues, ensuring timely resolution and communication across stakeholders. Ensure compliance with regulatory requirements, internal policies, and FMV principles; guide teams and stakeholders in navigating evolving compliance expectations. Collaborate closely with in-country Heads, Leads and cross-functional partners (Procurement, Finance, Legal, Compliance) to resolve escalations, drive alignment, and support business continuity. Drive simplification and operational excellence through process optimization, tool implementation, and the adoption of global platforms and digital technologies. Identify opportunities to internalize transition activities currently managed by vendors, ensuring sustainable integration and knowledge transfer. Monitor project timelines and KPIs, track performance, and proactively implement corrective actions to meet delivery expectations. Promote sharing of best practices and innovation across regions and hubs, contributing to the global GM&E transformation roadmap. Identify operational risks, emerging business needs, and improvement opportunities; propose scalable, forward-looking solutions to address them. Develop and maintain governance frameworks, reporting standards, and documentation to enable data-driven decision-making and operational transparency. About you Experience: Minimum 12 years of experience in the pharmaceutical or healthcare industry, with at least 3 years in a leadership role within Meetings & Events or related project management roles. Proven experience in managing multi-layered teams of 50+ employees in a global or regional setup. Soft Skills: Strong leadership presence with the ability to influence, negotiate, and drive change in a matrixed environment. Ability to manage ambiguity and conflicting priorities while maintaining stakeholder trust. Technical Skills: Proficiency in MS Office Suite, Teams, SharePoint, and project management tools. Knowledge of event technologies and digital platforms is a plus such as One CRM, CVENT, SPOTMe. Education: Graduate/Postgraduate in Business, Life Sciences, Pharmacy, or related disciplines. MBA or relevant event/project management certifications preferred. Languages: Fluent in English (spoken and written); additional languages are an asset. Why Choose us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Be part of a global team that delivers best-in-class, compliant, and purpose-driven meetings and events that support critical scientific and commercial goals. Help shape the future of event engagement at Sanofi by driving innovation, digitalization, and operational excellence across our Global Meetings & Events network. Pursue Progress, Discover Extraordinary Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null

Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The candidate will manage a large Remediation team, who are responsible for several activities aligned with the remediation of Know Your Customer activity for institutional customers. The candidate must also have a detailed knowledge of the following: Corporate entities, Enhanced Due Diligence, Data gathering skills, Risk classification, PEPs investigation and knowledge of regulatory environment. Previous experience of KYC analysis in a remediation, CDD process is essential. Attributes to succeed in this role: Ability to learn quickly and coach rest of the team, Enhanced Due Diligence SME skills, project management skills and challenge effectively. Looking for someone with KYC experience along with ECDD/OCDD knowledge Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for? •Written and verbal communication • Knowledge of the regulatory environment is highly desirable • Candidates should have a minimum of 6 years experience in financial services with strong technical knowledge of Enhanced Due Diligence KYC AML process • Should have handled a Team size of min.15-20 • Good people management skills • Performance management/reviews • Investment Banking skills preferred • Good stakeholder management skills • Deep understanding of the end-to-end KYC and client on-boarding processes • Experience of on boarding across different client types (i.e. Corporate, Hedge Funds, Financial Institutions, and SPV’s) • Willing to occasionally attend conference call meetings outside normal business hours • Ability to be highly flexible and react swiftly to changing priorities and urgent situations Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts • Manage a team of EDD KYC analysts and oversee their work to ensure it is of the highest quality standards • Ensure that the team operates efficiently, adheres to procedures and the group’s best practice and policy • Hold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas • Schedule, allocate and review work of team members for accuracy and completeness • Support the EDD KYC Analysts to identify data and documentation gaps and coach them on researching accordingly • Support the EDD KYC Analysts to validate the clients’ KYC risk profile and raising any points of concern, such as negative news • Establish and maintain excellent working relationships with stakeholders at all levels • Primary escalation contacts for clients, responsible for client satisfaction, overall client management and delivery of client solutions. Any Graduation

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. Area of Coverage : India Cluster MPT, Pharma & HST segment + SMI cluster HST segment Job Summary: The Associate Manager, Planning position is responsible for leading country level SIOP and team of planners & junior planners to manage Demand and Inventory Planning activities of countries/cluster assigned where each country may have different business model and product portfolios. This role is also responsible for leading HST segment integration covering India cluster & SMI cluster. To standardize & implement SIOP and planning process. This role is the end-to-end planning business partner to the respective commercial markets and stakeholders and is in charge of driving team to achieve KPIs such as forecast accuracy, OTIF, back order, and inventory. The Associate Manager, Planning also manages/ leads team to manage all forecasting activities to create an accurate demand forecast with the outcome being a forecast which incorporates current and accurate market information, ensuring the company can correctly predict customer demand and provide the supply chain with the appropriate information to plan how to meet that customer demand. In addition, the role creates and maintains / leads team to creates and maintains forecast models continually refining and improving forecasts for their respective categories, incorporating business intelligence, to anticipate customer demand and has responsibility for gathering and analyzing data for new product launches and forecast information gathered from multiple sources. The Associate Manager, Planning manages and optimizes inventory (based on demand driven) at countries or a cluster level. Additionally, the role will work closely with Market Planners from business segment to understand obtain information of supply constraint/ mitigation plan and inventory issues to escalate to commercial team, as well as leading and driving communication of gaps between commercial team, market planning, Quality, Regulatory Affairs, and fulfillment teams. The role encompasses a high level of commercial partnership, supply continuity and risk management accountabilities. Roles & Responsibilities Lead and coach planner(s) to manage Demand and Inventory Planning (based on demand driven and parameter set up) activities Develop/ Lead team to develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function through Analyzing historical sales trends, research demand drivers, prepare strategic forecast data, develop statistical forecast models, and evaluate forecast results and recommend areas for improvement as well as potential risks. Analyzing and monitoring trends in forecast and bias error and work with the commercial team to reduce the error and lead cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions. Proactively collaborate with commercial on portfolio changes to ensure the forecast reflects new product launches as well as changes to existing products. Collaborate and drive a consensus approach by working with Commercial, Finance and Supply Chain partners to obtain and ensure that current and accurate information is used for demand forecasts (Country/Cluster demand review meeting and prep). Lead and Coach Planner(s) on Demand Consensus reviews with Commercial teams in country/cluster level and lead SIOP review with GMs of countries / cluster level Use the relevant planning software as the primary forecasting system tool and update forecast with applicable supply constraints. Monitor customer limits and rebalance product allocation, when needed in cooperation with marketing partners. Responsible for developing, executing, and managing inventory plan and strategies on existing items, new products, and product phase-outs with accountability to report inventory variances Drive inventory optimization opportunity analysis (based on demand driven) and deployment, including communication of any required parameter changes for cluster/country (e.g. transit lead time, safety stock, freq.in planning tool. Own the communication strategy to the commercial team for end to end planning issues, escalating low cover products through compilation of supply risks for escalation tracking at regional level Communicate back-order resolution/ supply concerns provided by market planner to mitigate back order and get approval on mitigation cost for all Supply issues Measure, analyze and report key process. metrics and monitor adherence to key performance indicators (KPIs) and drive KPI process improvements on forecast bias, forecast accuracies, back orders, OTIF and inventory reduction (demand driven) Recommend and implement enhancements to business processes and identify opportunities to improve operational efficiencies. Qualifications: Strong Data analytics skill to provide data insights, forecast analysis and ability to judge when to deep dive Proven leadership with advanced influencing skill, who’s collaborative but also be able to influence the stakeholders/counterparts/internal peers on decision-making Strong leadership and communication skill Extensive knowledge and experience in demand and supply planning processes, techniques and methodologies. Detailed working knowledge of effective Supply Chain performance, including Operations management. Significant knowledge and well-established relationships across different parts of the organization: commercial, sales, marketing, product development, finance, fulfilment and manufacturing, related to the segment they are planning for, e.g., product lines, business unit, region, etc. Deep knowledge in demand planning processes, techniques and methodologies. Strong mathematical/statistical ability required. Analytical and quantitative skills. Hands-on experience with modeling, forecasting, analysis and simulation tools. Customer focused, service mindset Worked in a team-based environment. Business domain experience in the supported process and technology (RapidResponse and Tableau) areas (nice to have). Education and / or Experience: Bachelor’s Degree required; Master’s degree preferred. Minimum of 7+ years’ experience in supply chain planning, including specific experience in identifying planning process improvements, training and coaching team members/colleagues. APICS certification is preferred. Have advanced mathematical and/or statistical abilities. including forecasting and forecasting methods with an understanding of their financial and operational impacts. Advanced analytical, organizational, decision making, and presentation skills. Well-organized and high level of attention to detail. Proficient in RapidResponse or other relevant planning systems. Experienced with other software packages including Windows, and Microsoft Office. Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

The opportunity This role is responsible for Project Management professional. As Project Manager, you will Lead the execution of medium to large size projects and ensure that all related activities are performed in accordance with Hitachi Energy policy, contractual agreements, quality standards, health, safety & environment requirements, financial targets, as well as schedule commitments. Working in close collaborations with customers, engineering, quality, production, supply chain, etc. You must possess strong organizational and communication skills and work proficiently both individually and in teams. How You’ll Make An Impact Leading the project team, defining execution guidelines, allocating project tasks, and motivating and monitoring internal and external resources to accomplish all tasks and milestones. Providing performance feedback regarding allocated resources working on projects. Defining, jointly with the Finance, Quality, Engineering and Planning departments, all project plan documents, including scope and financial plans, schedule and risk management plans. Ensuring that the project follows execution best practices and Hitachi Energy policies. Effectively monitors and controls project progress and efficient resource utilization. Reviews status of critical suppliers’ progress and includes in overall schedule. Monitoring and controlling project financials, overseeing project invoicing status, cost, expenses and cash flow. Identifying, qualifying, quantifying and managing project risks, and ensuring that all opportunities are identified and pursued. Capturing, analyzing and sharing lessons learned throughout the project. Making sure that the project is formally closed out, as contractually agreed. Driving the formal acceptance of the project, contract close-out and its acknowledgement by the customer. Confirming that the project consistently applies contract and claims management, in accordance with Hitachi Energy policies and contractual agreements. Coordinating with Supply Chain Management, and successfully procuring required services, materials and equipment for the project from external and internal suppliers. Supporting Supply Chain Management in supplier negotiations, claims and project changes. Acting as key contact for the customer and an escalation point for project issues. Building and maintaining strong relationships with internal and external stakeholders and effectively communicating with all stakeholders. Ensuring the project follows and complies with company health, safety, and environmental policies. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business Your background Bachelor’s degree in electrical engineering and 10 plus years in one or combination of the following disciplines: Project Management; Project Engineering; Customer support. Must have proven accomplishments. Atleast executed one e-Mobility project or multiple HV Substations in project life cycle. Must have proven accomplishments Clearly demonstrates critical thinking, problem solving and decision-making skills. Strong leadership and interpersonal skills to communicate with Hitachi Energy and Customer personnel in order to successfully collaborate, coordinate, and resolve project related activities and issues Knowledge of Project Management skills such as critical path and risk identification and mitigation. Ability to manage multiple projects simultaneously and able to deliver to customer’s expectations Self-motivated who drives all stakeholders to close issues and comfortable taking a leadership role as being a team member Negotiation skills for interaction with internal and external customers Desired competencies: Knowledge of SAP, Primavera P6, MS project, MSWORD and MSEXCEL Experience from in the field of e-Mobility, such as eBus flash-charging, large EV depots/terminals and battery-powered trains along with other various range of Power Conversion solutions (Static Frequency converters) will be preferred. Proficiency in both spoken & written English language is required Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there we need passionate and hard-working people. If you are interested about building innovative systems to protect customer safety at scale while enabling Amazon to build the place where customers can find and buy anything online, this is your chance to make history. You will define the strategy and provide program management leadership for very complex customer safety projects across international teams. You'll ensure stakeholders align on processes and prioritization requirements that directly impact Customer confidence in Amazon products. You'll manage complex, multi-disciplinary projects from start to finish. Working with global stakeholders, you'll plan requirements, standardize processes, and manage program deliverables. You'll identify risks and communicate clearly with cross-vertical stakeholders across different time zones. You will possess strong program management skills and be detail driven. Your background in investigations and escalation management will be highly valuable. Experience in process development and strong stakeholder management skills are essential. Key job responsibilities Lead complex product safety investigations and risk assessments across international markets, implementing scalable solutions and monitoring key risk indicators Drive global escalation protocols and coordinate cross-functional response teams (Legal, Product, Tech, Business), managing time-sensitive issues while balancing business needs with safety requirements Develop and maintain standardized investigation playbooks and compliance controls, ensuring adherence to regulatory requirements and contributing to policy development Build and influence partnerships with stakeholders across multiple levels, driving effective collaboration across dispersed teams with competing priorities Conduct data analysis to monitor investigation metrics and trends, preparing insights for leadership and implementing process improvements based on findings Act as subject matter expert for product safety requirements, leading development of preventive measures and best practices across the organization A day in the life Your primary focus is managing product safety investigations that protect Amazon customers worldwide. On a typical day, you'll review critical safety alerts and prioritize cases that need immediate attention. You'll connect with worldwide teams to drive investigations and ensure consistent approaches. You'll analyze safety trends and recommend preventive actions while guiding teams through complex cases. Your day includes collaborating with global teams and meeting with senior leaders to review high-impact investigations. Beyond regular duties, you will help develop new investigation frameworks and lead special customer-safety projects, working with cross-functional teams to maintain Amazon's high trust standards. About the team The Trustworthy Shopping Experience (TSE) organization at Amazon focuses on building and maintaining customer trust in Amazon's shopping platforms. Working with authorities, merchants, brands, vendors, and customers, the team identifies and prevents various risks, particularly around product safety and intellectual property infringement. They leverage technical expertise and technology solutions to ensure all products offered across Amazon's channels comply with safety requirements and regulations, protecting customers while maintaining a secure shopping environment. BASIC QUALIFICATIONS Bachelor's degree or equivalent 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship Excellent communication skills, ability to simplify complex topics PREFERRED QUALIFICATIONS - - Additional degree / certification in Risk Management, Safety Management, or related field - - Demonstrated success in implementing standardized processes and investigation methodologies across international teams - - Strong analytical and problem-solving skills, with ability to navigate ambiguous situations and drive decisions - - Background in consumer product safety regulations and compliance, with experience managing complex escalations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Title of the Position: Technical Delivery Engineer – 2nd Line – Data Platform Designation: Senior Engineer Work Location: Mangalore (Work from Office) No. of positions: 02 Client from: UK Business Unit: Application Development Shifts: UK shift Who We Are: unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity. Summary of the Position: Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. The Engineers in the team will monitor the Service queues to ensure all client raised cases are dealt within a timely manner. This role focusses on Microsoft SQL Server and MariaDB support. The position has a focus on performance optimisation and security of client’s Microsoft SQL Server environments, end-to-end data architecture reviews and, resolution of client tickets in line with Six Degrees record management processes and ITIL standards. Additionally, providing support for performance analytics and reporting. They will also be expected to work directly with the tools employed by the client, vendors and suppliers. The engineer must have demonstrated responsibility of maintaining and developing the technical skills required for their technical specialism in Microsoft SQL Server administration to deliver technical excellence and service to our customers in accordance with key performance indicators and service level agreements. This will include experience with a variety of SQL solutions such as Azure SQL, SQL Backup and Recovery, SQL High Availability and SQL Server performance monitoring and tuning. They must also have a good understanding of the ITIL framework, particularly Incident and Change, as the Engineers will often be required to implement Change through either RITM or Change. Roles & Responsibilities: (What you’ll do) Our Technical Delivery engineers have a strong focus on the client and delivery to meet them requirements, resolve issues and provide a professional service to their satisfaction. The ideal candidate must have demonstrated responsibility of maintaining and developing the technical skills required to provide these services to our customers in accordance with performance indicators and service level agreements. This will include maintaining good customer communication as a point of escalation and pro-actively managing internal support escalations through all supporting levels. Day to day expectations include: Responding to Incidents referred to team queue. Resolving Incidents within the customer Service Level Agreement (SLA). Planning, Scheduling and Completing Service Requests and at an agreed time with the customer, within SLA. Implementing out of hours Service Requests May be required to be part of on call rota to support out of hours Incidents (approx. 1 in 4 weeks Qualification & what you have: BTech/Mtech, BCA/MCA, or University degree or equivalent qualification in related discipline Relevant technology certifications in at least one associate level as appropriate to the technology specialism of the role: Database technologies - Microsoft SQL Server2008 R2-2022, Azure SQL Database (DP900, DP300, Exam 70-465, Exam70-467 ITIL V3 or V4 Foundation Experience: 5+ years of professional experience. Working with relevant technology and delivering brilliant technical services including proven working experience in installing, configuring, and troubleshooting complex systems and environments. Understanding of the ITIL processes, particularly change and incident management Proven experience in delivering effective communication Shifts: Flexible to work in shifts as and when necessary Skills: Excellent verbal and written communication Strong collaborative mind-set Continuous improvement mind-set Quick learner who easily adapts to ambiguous situations Strong relationship building skills Foundation level technical background in SQL Server: SQL Server 2008 R2-2019, Azure SQL Database

About this role: Wells Fargo is seeking a Lead Systems Quality Assurance Analyst In this role, you will: Lead a variety of systems quality assurance testing initiatives on software systems Act as key participant in planning for systems quality assurance Automate test procedures, cases, and research new tools, technologies, and processes to improve quality assurance Lead testing, development, and project teams to provide training, resolve escalated issues, assess testing needs, and recommend changes Provide guidance to team Lead implementation of complex projects and initiatives impacting one or more lines of business Work with leaders to define and establish processes, templates, and standards related to systems testing Interact with more experienced leaders to provide support and propel efforts for the business Recommend compliance and risk management requirements for supported area and implement key risk initiatives Required Qualifications: 5+ years of Systems Quality Assurance experience and systems or application testing , or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications Overall 5 years of experience in the Banking industry 5+ years of in depth knowledge of payment testing, Payment investigations, wire transfers, ACH payments, Real time payments and payment product testing Advanced knowledge and understanding of test plans, test cases, test procedures, test scripts, and expected results Advance knowledge of the following applications, products along with UAT/NRT/SIT for these products : ACI Worldwide projects (MTS), Volante Products (VolPay/EPE, Message Gateway) PEGA/Smart Investigate, SWIFT (MT messages, gateway, FIN, ISO, etc.), Straight Through Processing (STP), Risk Control System (RCS), RGW, Dodd-Frank, Voice Response Unit (VRU), Content Manager. Experience using GMTS( Global Money Transfer System) or MTS (Money Transfer System) application Experience with Wire Transfer application required Experience in User Acceptance development & implementation Knowledge and in depth understanding of business tools and processes Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills Ability to take on a high level of responsibility, initiative, and accountability Strong time management skills and ability to meet deadlines Experience developing and cultivating professional relationships Ability to work effectively in a team environment Job Expectation: The successful candidate will be a functional expert having worked in Payment Operations. Key responsibility will be: Creation of test strategy, test plans, test scripts, script execution for payments applications Lead the BRD and FSD reviews. Provide status reporting, defect triage, test summary, testing traceability. Lead meetings and reviews as needed with Operations and other stakeholders. Agile testing responsibilities include: grooming sessions, sprint planning and participation, daily SCRUM calls. Partner & lead the interactions with the Line of Business, Risk/Compliance, and technology partners across Operations Influence & manage the stakeholders across Ops, IT & Product teams Posting End Date: 14 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

CyberArk Senior Engineer Manage and support privileged accounts, passwords and sessions across Servers, Platforms. Provide access for appropriate personnel to be able to easily view, use, verify, change, reconcile and retrieve passwords when needed Support continuous onboarding of new servers and privileged accounts support operation activities for onboarding privileged accounts from in scope servers which consumes privileged identities into PAM Product support storing and discovering of unique passwords from different environments into PAM's Enterprise Password Vault (EVP) support automated password change process to enhance password security and help become compliant with corporate policies, regulations provide password protection from any security risk, exposure, destruction and loss by provisioning appropriate access to managed passwords monitor and record privilege session in real time and offline to detect misuse of privilege accounts support PAM server components, PAM application support support privileged account life cycle management such as create, update, terminate using PAM tool support privileged account access review, certification as agreed with for timeline such as quarterly, semi-annually Support for privileged users access issues provide break fix support, patches, updates and day to day operation support of PAM solution support fixing issues related to service accounts discovery, onboarding, accounts retrieval, password retrieval, manage safe, safe members, account login issues, service accounts de-provisioning and reporting facilitate collaboration and escalation of problems related to PAM product with product vendor for any product related issues collaborate in the ongoing development of training/educational materials, assist with demos and training sessions Monitoring/Discovery at specific intervals for new privileged accounts on new servers

DESCRIPTION We are seeking a results-driven and detail-oriented Finance Manager to join our global accounting team based in Bangalore. The successful candidate will play a critical role in ensuring that accounting and compliance processes operate in a controlled, efficient, and scalable environment, exceeding both internal and external stakeholder expectations. This role requires close collaboration with Central Accounting, Finance Operations, Tax Compliance, and Global Finance teams. The candidate will lead key activities related to month-end close, GST compliance, IMS reconciliations, and purchase register management—aligning with our core leadership principles: Customer Obsession, Deliver Results, and Insist on the Highest Standards. The Finance Manager will be responsible for: Driving the timely and accurate closure of global books of accounts. Posting journal entries and preparing reconciliations for general ledger accounts. Leading GST transition and reconciliation processes. Managing IMS (Inventory Management System) reconciliations and implementation. Reviewing reporting packages and conducting leadership reviews. Developing financial and operational performance metrics, dashboards, and variance analyses. Implementing and maintaining robust internal controls and compliance standards (SOX). Leading hiring, onboarding, and training initiatives for the accounting team. We are looking for someone who thrives in a fast-paced, dynamic environment, continuously innovating and improving processes in line with global best practices. A Day in the Life This role involves active collaboration with internal stakeholders, including: Central Accounting Team Tax and VAT Compliance Teams Finance Operations Leadership Teams across Geographies The ideal candidate will demonstrate strong business judgment, analytical thinking, stakeholder engagement, and a willingness to challenge the status quo for continuous improvement. Key Responsibilities Accounting & Control Own complete month-end close activities for GST and related accounting functions. Lead transitions and ensure accurate reconciliations and reporting. Drive improvements in finance processes, controls, and system efficiency. Ensure compliance with internal controls and SOX requirements. Respond to internal/external audits, resolving issues proactively. Benchmark and implement best-in-class accounting practices. Leadership & Stakeholder Management Build and manage relationships across global and cross-functional teams. Represent the finance function in strategic projects and initiatives. Communicate effectively with leadership through presentations and reporting. Provide guidance, direction, and mentorship to team members. Lead by example with strong ethics, ownership, and customer-centric focus. Basic Qualifications CA with 12+ years of post-qualification experience. Hands-on experience in: o Month-end book closure o Sub-ledger accounting and reconciliations o GST compliance and reporting o IMS implementation and reconciliations Strong analytical, leadership, and decision-making skills. High attention to detail and process orientation. Excellent verbal and written communication skills in English. Ability to manage competing priorities in a fast-paced environment. Experience working with remote, cross-functional teams. Proficiency in Oracle Financials (preferred). Retail industry experience is a plus. A day in the life BASIC QUALIFICATIONS • Chartered Accountant with 12+ years of post-qualification experience. • Hands-on experience in: o Month-end book closure o Sub-ledger accounting and reconciliations o GST compliance and reporting o IMS implementation and reconciliations • Strong analytical, leadership, and decision-making skills. • High attention to detail and process orientation. • Excellent verbal and written communication skills in English. • Ability to manage competing priorities in a fast-paced environment. • Experience working with remote, cross-functional teams. • Proficiency in Oracle Financials (preferred). • Retail industry experience is a plus. PREFERRED QUALIFICATIONS 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience 6+ years of mentoring junior finance and/or business team members experience MBA, or CPA Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Essbase or Cognos) and providing recommendations based on results of ad hoc analyses to management for strategic decision-making Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As a Technology Support III team member within Corporate and Investment Banking Post Trade Technology Securities Processing, you will ensure the operational stability, availability, and performance of our production application flows. You will foster a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 6+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud Knowledge on SQL queries Knowledge on monitoring tools Geneos and application performance management tools like Dynatrace , AppDynamics and Datadog Basic Knowledge of SLI , SLO and SLA with SRE mindset Understanding of Micro-service base application Architecture and System Level Design Knowledge on any of Scripting language like Python, Shell Script and Well understanding of CICD tools . Understanding on how to build resilient, stable application

JOB DESCRIPTION As a Technology Support III team member within Corporate and Investment Banking Post Trade Technology Securities Processing, you will ensure the operational stability, availability, and performance of our production application flows. You will foster a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 6+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud Knowledge on SQL queries Knowledge on monitoring tools Geneos and application performance management tools like Dynatrace , AppDynamics and Datadog Basic Knowledge of SLI , SLO and SLA with SRE mindset Understanding of Micro-service base application Architecture and System Level Design Knowledge on any of Scripting language like Python, Shell Script and Well understanding of CICD tools . Understanding on how to build resilient, stable application ABOUT US

About this role: Wells Fargo is seeking a Lead Analytics Consultant In this role, you will: Advise line of business and companywide functions on business strategies based on research of performance metrics, trends in population distributions, and other complex data analysis to maximize profits and asset growth, and minimize operating losses within risk and other operating standards Provide influence and leadership in the identification of new tools and methods to analyze data Ensure adherence to compliance and legal regulations and policies on all projects managed Provide updates on project logs, monthly budget forecasts, monthly newsletters, and operations reviews Assist managers in building quarterly and annual plans and forecast future market research needs for business partners supported Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals Lead projects, teams, or serve as a peer mentor to staff, interns and external contractors Be responsible for performing various complex activities related to fraud, claims and scam risk prevention and detection efforts for fraud analytics including Deposits (Check, MRDC, ACH), credit card, debit card, wires, and online money movement products including optimization of existing strategies, creating new detection or prevention strategies/rules to increase overall detection rates, and managing controls for a given set of money movement products. Team member must be able to work and align with operations and the broader fraud and scam mitigation strategy. The position will communicate regularly with team members and management both internally and the broader Wells Fargo enterprise fraud community to share trends or analysis, facilitate strategy development, or drive mitigation work streams. Required Qualifications: 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 5+ years of experience in one or a combination of the following: strategy development and evaluation, analytics, reporting. Experience with partnering and collaborating across lines of business and with operations to deploy prevention and detection strategies. BS/BTech degree or higher in a quantitative field such as applied math, statistics, engineering, physics Strong analytical skills with high attention to detail and accuracy Fraud Strategy / Fraud domain understanding experience 4+ years of SAS (e.g. Enterprise Guide or Enterprise Miner or Base SAS) and/or Python or R experience Demonstrated experience with Strategy development and evaluation. Ability to create documentation of process flows, business analysis and metadata, and conduct root cause analysis. Experience in Financial services or knowledge of consumer/retail financial products Demonstrated critical thinking and problem-solving skills. Desired Qualifications Knowledge and understanding of fraud detection process in banking. Predictive modeling / AI-ML basics Strong analytical skills with high attention to detail and accuracy Dedicated, enthusiastic, self-driven and performance-oriented and capable of handling multiple projects simultaneously. Possesses a strong work ethic and thrives in a collaborative team environment. Excellent verbal, written, and interpersonal communication skills and demonstratable strong presentation skills; ability to tell the story to an executive audience. Engage with cross culture team members and stakeholders, and other lines of business with competing priorities. Understanding of retail branch, phone, and digital customer experience Experience working on BI Tools like QlikView or Tableau Experience with MS Office Suite (PowerPoint, Excel, Word) - intermediate at a minimum Job Expectations: An ideal candidate must be able to communicate effectively and efficiently to large audiences, including senior management, and be proactive in the development and partnership related to fraud strategy creation and fraud analysis. Collaborate across Lines of business including operations on fraud and scam mitigation efforts. Provide analytical support for different types of fraud identification and prevention/detection strategies. Perform ad-hoc analysis to understand portfolio trends and develop actionable solutions. Support analysis and development of strategies, methods, and other fraud- related projects Establish mechanisms to manage and mitigate fraud risks for all portfolios. Leads project and mentors junior Team Members Serve as a valuable resource to the other members of the team while promoting knowledge sharing and team collaboration. Posting End Date: 14 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Risk Analytics Consultant. In this role, you will: Participate in less complex analysis and modeling initiatives, and identify opportunity for process production, data reconciliation, and model documentation improvements within Risk Management Review and analyze programing models to extract data, and manipulate databases to provide statistical and financial modeling, and exercise independent judgment to guide new and existing projects with medium risk deliverables Coordinate and consolidate the production of monthly, quarterly, and annual performance reports for more experienced management Present recommendations for resolving data reconciliation, production, and database issues Exercise independent judgment while developing expertise in policy governance, risk projects, and regulatory requests Collaborate and consult with peers, managers, experienced managers, compliance, including various lines of business Required Qualifications: 2+ years of Risk Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Participate in less complex analysis and reporting analytics initiatives, and identify opportunity for process production, data reconciliation, and controls improvements within Model Risk Management Review and analyze programing models to extract data, and manipulate databases to provide statistical and analytical modeling, and exercise independent judgment to guide new and existing projects with medium risk deliverables Coordinate and consolidate the production of monthly, quarterly, and annual reports for more experienced management Present recommendations for resolving data reconciliation, production, and database issues Exercise independent judgment while developing expertise in policy governance, controls reporting, and regulatory requests Collaborate and consult with peers, managers, experienced managers, compliance, including various lines of business Job Expectations: Design & develop BI reports and dashboards using Power BI, SQL and other tools to meet business analytic needs of risk officers Perform data extraction and transformation using SQL query to create data set required for dashboard Enhance and maintain existing PowerBI framework Support existing dashboards/reports and troubleshoot issues Work with BI support team for challenge resolution and remediation Identify opportunities and deliver process improvements, standardization and automation Provide best practices and training support to other team members in BI technologies 2+ years of experience in Data visualization and designing dashboard using Power BI 2+ years SQL experience with knowledge of data wrangling leveraging multiple data sources Strong technical skills and problem-solving skills Excellent verbal, written, and interpersonal communication skills Strong ability to develop partnerships and collaborate with other business and functional areas Knowledge and understanding of issues or change management processes Experience determining root cause analysis Flexibility with changing priorities Experience in JIRA, GitHub, Python Participate in less complex analysis and reporting analytics initiatives, and identify opportunity for process production, data reconciliation, and controls improvements within Model Risk Management Review and analyze programing models to extract data, and manipulate databases to provide statistical and analytical modeling, and exercise independent judgment to guide new and existing projects with medium risk deliverables Coordinate and consolidate the production of monthly, quarterly, and annual reports for more experienced management Present recommendations for resolving data reconciliation, production, and database issues Exercise independent judgment while developing expertise in policy governance, controls reporting, and regulatory requests Collaborate and consult with peers, managers, experienced managers, compliance, including various lines of business Posting End Date: 9 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

You are a strategic thinker passionate about driving solutions in Controls . You have found the right team As an Analyst within the Corporate and Investment Banking Controls India Team, you will play a crucial role in maintaining and enhancing the control environment across various programs. You will be responsible for monitoring controls, supporting the implementation of control frameworks, and ensuring compliance with regulatory requirements and firm-wide standards. This position requires strong analytical skills, effective communication, and the ability to work independently in a dynamic environment. Job Responsibilities Develop and maintain centralized controls reporting, ensuring consistency with global standards. Create and analyze MIS and governance materials, including dashboards and reports. Support the implementation and enhancement of control frameworks. Partner with teams across locations to deliver high-quality data and drive progress through effective issue escalation. Monitor trading activities and ensure compliance with regulatory requirements. Manage risk assessment structures and maintain process and control KPIs. Participate in process reviews to identify risks and designing effective control measures. Required qualifications, capabilities, and skills Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills to interact with global teams. Ability to function effectively under tight deadlines and adapt to changing environments. Proficiency in MS Office applications, particularly Excel and PowerPoint. Knowledge of data analytical tools like Alteryx and Tableau is an advantage. Experience in process improvement and operational excellence. Preferred qualifications, capabilities, and skills Experience in Banking Risk and Control domains & understanding of Controls organization and exposure to Firmwide regulations. Ability to manage multiple tasks and prioritize effectively with flexibility to manage shifting priorities in a fast-paced environment. Strong team player with the ability to work independently and think strategically. Should be flexible to work in EMEA shift. Bachelor’s degree with 3+ years of financial services experience, preferably in controls, risk management, or related functions.

DESCRIPTION Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Position Overview - QAEs are also responsible for driving our software development process toward quality-centric methodologies and for reporting on test progress, metrics, issues and risks. Writing test cases, Test Plan and Strategy that are high quality, high value and maintainable. Able to reproduce product defects & script failures to assist developers or other testers and identify, track, and accurately report defects found. You create automation scripts for low complexity test cases based on feasibility analysis done by the QA / DEV teams. You acquire knowledge of the features and detailed functional requirements of the work to execute your assigned tests, and find gaps in the test plan/test coverage. QA Engineers also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests. Ability to deep dive on applications & comparing features between various versions & identifying changes made within versions Key job responsibilities Drive the Feature release E2E. Create Automation script for new features and ensure the stability Write test cases for the new feature, modifying and maintaining the existing test cases. Understand and ramp up on QA procedures, guidelines and policies for newly launched feature and apply them Use software tools for QA, fix up and data capture on a daily basis Be proactive in identify issues, deep dive, troubleshoot, communicate to stake holders and escalation of issue and providing status reports Be part of a highly charged work environment BASIC QUALIFICATIONS 1+ years of quality assurance engineering experience Experience in manual testing Experience in automation testing Experience in quality assurance engineering PREFERRED QUALIFICATIONS Experience in API & Mobile testing Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We are seeking a highly skilled Major Incident Response Manager to lead our organization’s response to significant incidents that impact our operations and services. The ideal candidate will be responsible for managing the end-to-end incident response process, coordinating cross-functional teams, and ensuring effective communication during major incidents. This role requires strong leadership, excellent problem-solving skills, and the ability to work under pressure in a fast-paced environment. Responsibilities and Accountabilities: Establish and maintain a fully resourced 24x7 global support model, enabling rapid response to major incidents through a follow-the-sun framework. Lead the response to major incidents, ensuring timely detection , assessment, escalations and resolution of major incidents that impact business operations. Develop and maintain the Major Incident Management process, including policies, procedures, knowledge base with critical contacts and best practices. Work closely with End User Technology Support and the Digital Desk to enhance observability and resolve emerging incidents before escalation into major incidents. Coordinate with Chapter and Value Teams across DigitalX, Legal, Communications and other Functional Units to ensure a unified response to major incidents. Facilitate incident review meetings, ensuring all stakeholders are informed and engaged throughout the incident lifecycle. Provide clear, timely updates and impact assessments to senior management and stakeholders during major incidents to support executive decision making. Conduct post-incident reviews to identify root causes, lessons learned, and opportunities for process improvement. Implement and optimize incident response tools and technologies to enhance incident detection and response capabilities. Deliver training and guidance to team members and stakeholders on major incident management protocols . Champion a culture of preparedness across Service Enablement, TechX and DigitalX. Stay current with industry trends, threats, and best practices related to incident management. Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Atleast 3 years of experience in incident management, with a focus on major incidents in a complex global environment. Strong understanding of IT service management (ITSM) frameworks, such as ITIL. Excellent leadership and team management skills, with the ability to motivate and guide cross-functional teams. Strong analytical and problem-solving abilities, with a focus on root cause analysis and continuous improvement. Exceptional communication skills, both written and verbal, with the ability to convey complex information to diverse audiences. Relevant certifications (e.g., ITIL, CISSP, CISM) are a plus. Preferred Qualifications: Experience in managing IT budgets and vendor relationships. Relevant certifications, such as ITIL, PMP, or AWS, are a plus Working Environment Astellas’ Global Capability Centres – Overview Astellas’ Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico. The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands. Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients. Category Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

Req ID: 331959 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Engineering Advisor - SCCM/Intune L2 to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Description: Provides 3rd-level technical support for SCCM server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune. Advance level of knowledge about SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway. Expert knowledge of current toolset: Microsoft Endpoint Manager (Config Manager, Intune). Interfaces with customer and account-based teams on projects. Performs complex troubleshooting activities. Provides 3rd-level technical support in resolving internal and customer technical issues. Knowledge in Infrastructure Management using SCCM and co-management. Provides 3rd-level technical support on various Imaging engines and Windows 10/11 imaging technology (SCCM OSD & Intune Autopilot). Number of images to be managed: 2 Able to develop custom deployment scripts; VBS, batch, PowerShell. Understanding on Package server, Task server, server concepts. Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issues. Resilient in troubleshooting; able to create custom scripts for gathering the inventory from client endpoints. Knowledge of SCCM Client management Suite all Levels. Should be able to generate custom reports using SQL queries. Should be able to handle P1 / P2 major incident scenarios. Single point of escalation to all technical issues. Qualifications: 12+ years of relevant experience (For Grade 11) or equivalent combination of education and work experience. Demonstrates a good understanding of current scripting technologies and batch commands. Demonstrates good knowledge of windows server administration to include AD, domains, policies etc. In-depth knowledge of configuration management principles and best practices. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.